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Nino Esposito

Feedback and ideas  - 
1
Robert Van Nornn Whitford's profile photo
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Said B

Bugs and faults  - 
 
It seems like it's intentional if there's an English translation underneath it but saw an Arabic article which I presume is the same as the English one below? 
1
Gethin Jones's profile photo
 
Yes guardian did this alot during the Arab Spring its an international news agency now makes certain people in the UK go batshit crazy seeing these which is highly entertaining 
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James Cridland

Bugs and faults  - 
 
In the story below the one about snow on the right-hand side, there's a play control which seems visible without any headline or story information. Pressing play seems to give you some overlapping timing information.

It's this story: Politics Live podcast: what's good for Australia's economy?
http://gu.com/p/4mkxd?CMP=Share_AndroidApp_Copy_to_clipboard
1
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Said B

Bugs and faults  - 
 
Can't seem to get these sections to populate with content. Refreshing doesn't update it

1
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James Cridland

Bugs and faults  - 
 
This could be rather less ugly.

At the bottom of Labour MP Jo Cox has died after being shot and stabbed
http://gu.com/p/4ydz5?CMP=Share_AndroidApp_Copy_to_clipboard
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Colin King's profile photo
 
Hi James, thanks for your feedback. Improvements to this feature are on our roadmap. We agree it could be prettier :). Thanks, Colin.
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Said B

Bugs and faults  - 
 
The delay to tapping has gone but now none of the articles load. The first one gives me an 'Unable to load article' error and then the second crashes the app.

Nexus 5x and Marshmallow 
2
1
Anthony Coleman's profile photoSteve Smith's profile photo
4 comments
 
Same here. 100% unusable. Nexus 5x /7 /9 
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Max Spencer
moderator

Bugs and faults  - 
 
We've just uploaded a new beta version (version 4.4.635-beta) to resolve the slow article loading problem.

It may take a few hours to get the update automatically. Android prefers to install auto-updates when the device is on charge and connected to WiFi. You can use the Play Store app to install the update manually.

Quick reminder: To check your Guardian app's current version, open the side bar > settings cog > about, and then the version number is the last item in the list.

Thanks,

Max
1
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Max Spencer
moderator

Bugs and faults  - 
 
We are aware of a problem affecting the current beta version of the app (version 4.5.632-beta).

There is a bug which is causing extremely long pauses between clicking on articles and those articles loading. We believe we have identified the cause and we're currently working on a solution. As soon as we've sorted it we will release a new beta version.

Thank you for the reports we've received and for your patience.

Max
1
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Manos Koukiadakis

Bugs and faults  - 
 
Text on articles on landscape doesn't reflow properly...
1
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About this community

The Guardian Beta Programme allows you to try out our new ideas, designs, and features in The Guardian Android app before they're released to the public. Join this community then follow the testing links to take part.

James Fone

Bugs and faults  - 
 
Something up with this article that uses quotes
1
James Fone's profile photoColin King's profile photo
2 comments
 
Hi James, thanks for highlighting this issue to us. We will investigate and release a fix. :)
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James Cridland

Bugs and faults  - 
 
Liveblog updates display "0d ago" if they are posted before midnight. These were posted at around 11.25pm Australian time.

2
Colin King's profile photo
 
Thanks for highlighting this to us James. We will take a look.
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James Cridland

Bugs and faults  - 
 
These advertisements are incredibly intrusive.... wait, what? Oh.

Nothing blocking them either on this tablet or on my network.

In Australia (and with an Aussie IP)
2
1
Max Spencer's profile photoJames Cridland's profile photo
2 comments
 
It seems that landscape sizes don't display, while rectangular sizes do.
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Drew White

Feedback and ideas  - 
 
Sorry to say, the daily alerts about Euro 2016 reports via the app - which appear to be classed as "breaking news" - have totally put me off using it. 2 friends have told me it caused them to uninstall, and I'm close to doing so.

Why ever does something which will happen daily not give the option to opt-out with a "never show alerts for this subject?" button? Alert/notifications should surely be a little better mannered than to ask the same question "Got a minute?" every day without taking no for an answer!
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Chris Owen's profile photo
 
Hi Drew, I'm sorry to hear you've been having issues with the app. To fix this issue you can go to

Settings > Alerts > Series

And then click on the two checkboxes to turn off notifications for 'The Minute - Euro 2016'.

Incidentally, do you remember seeing a full screen pop up to do with The Euros recently when opening the app? Normally whenever we do these daily notifications we'll inform you in this manner (with the ability to opt-out) but if you didn't see it then we'll investigate why.
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YM Tang

Bugs and faults  - 
 
Guardian app 4.4 beta 670: Every time I open a new article an error message appears: "Google Play services has stopped" before it proceeds to open the article. If I try to report the error, it goes to Google Play rather than the Guardian devs.
1
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Manos Koukiadakis

Bugs and faults  - 
 
Something is wrong with the latest beta...on the comments section of an article the replies to comments do not appear. I have to go back to the main page and tap on the article again to refresh the page and then they appear.

Also, I find it incredibly fiddly to respond to someone's reply on my comment. I have to manually scroll to find where I left a comment to reply to someone else's comment. When some articles have thousands of comments this makes it impossible.
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James Cridland's profile photoManos Koukiadakis's profile photo
2 comments
 
4.5.668-beta
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David Simkin

Announcements  - 
 
Hi everyone,

We are aware of issues in 4.4.639-beta causing articles to not load and cause multiple crashes.

A new build has been pushed out, 4.4.641-beta which should resolve the issue.

Thanks for all the reports, it really is invaluable, and apologies for any inconvenience caused.
2
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YM Tang

Bugs and faults  - 
 
I just updated the Guardian app to 4.4.639 and now I cannot open any article. The app just exits.

Went to the Application Manager, cleared the cache, same thing.

(On Android 5.0.1, Samsung Galaxy S4)
3
YM Tang's profile photo
YM Tang
 
Strange, now newer articles seem to load OK.
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Steve Smith

Bugs and faults  - 
 
4.4.635-beta on Nexus 5x/7/9. Videos are appearing more than once in articles and they are floating above the text:
1
Anthony Coleman's profile photo
 
Had similar issue but seems to be fixed with latest 4.4.639-beta.
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Steve Smith

Bugs and faults  - 
 
Screen sensitivity is really poor. I'm having to hit the screen really hard to load articles. Nexus 5x, 7 & 9.
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Max Spencer's profile photo
 
Hi Steve, thanks for your post. We are aware of this problem which affects the current beta version of the app (version 4.5.632-beta).

There is a bug which is causing extremely long pauses between clicking on articles and those articles loading. We are currently working on a solution to this problem and will release a new beta version as soon as possible.
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Said B

Feedback and ideas  - 
 
Serious issues causing App hangs when loading any article. Android keeps on suggesting to close the app because it's not responding 
1
Christopher Cameron's profile photoMax Spencer's profile photo
5 comments
 
Hi all, thank you for your reports. We are aware of this problem which is related to the new beta version we released on Friday. We are working to fix this problem now and will release an update as soon as possible.
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