24 Photos - Feb 12, 2014
Photo: Bruce Temkin welcomes CXPA Members to the February 11, 2014 CXPA Best Practice Visit at Safelite AutoGlass.Photo: Bruce Temkin welcomes attendees to the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass.Photo: Bruce Temkin welcomes attendees to the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass.Photo: Safelite AutoGlass President and CEO, Tom Feeney speaks with attendees at the CXPA Best Practice Visit Feb. 11, 2014 in Columbus, OH.Photo: Safelite AutoGlass President and CEO, Tom Feeney speaks with attendees at the CXPA Best Practice Visit Feb. 11, 2014 in Columbus, OH.Photo: Alison Circle, Chief Customer Experience Officer at the Columbus Metropolitan Library in Ohio asks a question at the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass.Photo: Safelite AutoGlass President and CEO, Tom Feeney speaks with attendees at the CXPA Best Practice Visit Feb. 11, 2014 in Columbus, OH.Photo: Safelite AutoGlass President and CEO, Tom Feeney speaks with attendees at the CXPA Best Practice Visit Feb. 11, 2014 in Columbus, OH.Photo: Safelite AutoGlass President and CEO, Tom Feeney speaks with attendees at the CXPA Best Practice Visit Feb. 11, 2014 in Columbus, OH.Photo: Photo: Safelite AutoGlass President and CEO, Tom Feeney speaks with attendees at the CXPA Best Practice Visit Feb. 11, 2014 in Columbus, OH.Photo: CXPA Members enjoy lunch and table top discussions around CX metrics and ROI during the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass in Columbus, OH.Photo: Photo: Photo: CXPA Members enjoy lunch and table top discussions around CX metrics and ROI during the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass in Columbus, OH.Photo: CXPA Members enjoy lunch and table top discussions around CX metrics and ROI during the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass in Columbus, OH.Photo: CXPA Members enjoy lunch and table top discussions around CX metrics and ROI during the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass in Columbus, OH.Photo: Lunch is served during the Feb. 11, 2014 CXPA Best Practice Visit hosted by Safelite AutoGlass in Columbus, OH.  The BPVs are a day-long immersion workshop hosted by a CXPA member company with a deep dive into the company's culture and CX practices.Photo: CXPA members enjoy a tour of the facility at Safelite AutoGlass on Feb. 11, 2014 in Columbus, OH during the CXPA Best Practice Visit.Photo: CXPA members enjoy a tour of the facility at Safelite AutoGlass on Feb. 11, 2014 in Columbus, OH during the CXPA Best Practice Visit.Photo: CXPA members enjoy a tour of the facility at Safelite AutoGlass on Feb. 11, 2014 in Columbus, OH during the CXPA Best Practice Visit.Photo: CXPA members enjoy a tour of the facility at Safelite AutoGlass on Feb. 11, 2014 in Columbus, OH during the CXPA Best Practice Visit.Photo: CXPA Chairman and Co-founder Bruce Temkin and Safelite AutoGlass VP, Customer Brand & Strategy Renee Cacchillo coordinated the Feb. 11, 2014 CXPA Best Practice Visit at Safelite AutoGlass in Columbus, OH.Photo: CXPA Chairman and Co-Founder Bruce Temkin, Renee Cacchillo, VP, Customer Brand & Strategy at Safelite AutoGlass and CXPA's Director of Member Engagement, Lesley Lykins following a day-long immersion workshop as Safelite AutoGlass hosted the Feb. 11, 2014 CXPA Best Practice Visit.