Q: Does weather affect fixed wireless?
A: Because fixed wireless broadband is land-based, and because of the frequency that is being used, rain has only a negligible effect on the wireless signal.
Q: Does my location need a clear line of sight from your towers to be eligible for service?
A: Yes, you do need a clear line of sight from our towers to your location to be eligible for service. We carefully test your location to ensure a clear line of sight before deployment. We then continually monitor your signal to ensure that your connection remains clear and stable.
Q: Is fixed wireless broadband secure? Can my wireless data be breached?
A: No. Unlike wifi (which has many known security issues), your data is completely secure. A fixed wireless beam is point-to-point and offers more levels of encryption and security than even a T1. Each of our customers has a unique circuit that is provisioned to only communicate between their location and our network.
Q: Is fixed wireless broadband faster than DSL?
A: Yes. Many of today’s business applications require fast upload and download speeds which most DSL services cannot provide. Tierzero’s fixed wireless service offers truly symmetrical broadband which can easily be turned up as your business needs grow.
Q: How long does it take to get my service installed?
A: Because our fixed wireless service is not dependent on Telco infrastructure, we can have you up and running in as little as one day.
Q: Is it difficult to increase my bandwidth if needed?
A: Increasing your bandwidth is easy. Simply call your sales representative and we can increase your bandwidth up to 100 Mbps in as little as 24 hours.