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To anyone I talked to about objectivity and algorithms. It's not very sweeping but does fly in the face of the claim that Google is objective about information. ( This claim by Google execs is apparent in interviews and in Googled by Auletta - http://www.amazon.com/Googled-The-End-World-Kn…/…/0143118048 )

http://www.benedelman.org/hardcoding/

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i like this Ben Edelman character

User experience in social commerce: in friends we trust

http://www.tandfonline.com/doi/abs/10.1080/0144929X.2012.692167

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