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Melissa Tinker

G+ General Help  - 
 
Some time back I set up an e-mail account for a side business that I didn't use.  Now, I want to use it but it isn't listed on my google e-mail accounts.  I don't remember the password or anything.  Can you help?
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Sushubh Mittal's profile photo
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Marisa Hicks

G+ General Help  - 
 
The person that used to run our company YouTube Channel has left and we need to change the email address that is associated with the account. How do I do that?
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Peggy K's profile photoJames King's profile photo
Peggy K
 
Hi +Marisa Hicks to make any changes to your Google+ page and YouTube channel's Google account settings, you'll need to sign in. The best way to do that is contact the person who left and ask them to either tell you the sign-in details, or transfer ownership of the channel and it's Page to you.
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Gregory Udzielak

G+ General Help  - 
 
Is there a way to measure activity / gather analytics from a Google+ private community?
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Peggy K's profile photo
Peggy K
 
Hi +Gregory Udzielak there isn't any built in way to collect Community stats or analytics. If you have programming expertise, you might be able to use the Google+ API to code something to get stats for you: https://developers.google.com/+/web/api/rest/
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Old Mouldy

G+ General Help  - 
 
Aisha mirza posting spam porn links. Was told to report it here. 
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Peggy K's profile photo
Peggy K
 
+Old Mouldy if someone is posting spam, porn or other content that violates the Google+ Content policies, the best thing to do is report the post directly. You can do that by clicking the v menu icon in the upper right corner of the post and select "Report this post" from the menu. You can also report comments. 

Posting here in the Google+ help community is not the thing to do. Using the "Report this post" option gets the post reported to the spam and abuse team.
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Prashant Bhoyar

G+ General Help  - 
 
How can I prevent spam and mostly nude contents appearing on my Google +time line...

I continuously report them abuse and block but still I am getting such crap on my time line... 
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Brad Williams's profile photoSushubh Mittal's profile photo
2 comments
 
Leave communities where such spam is happening. Unfollow people who +1 or share such content. And most of these content should disappear. It's mostly unmonitored communities that results in such content appearing in user streams. 
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Sarah Nilson

G+ General Help  - 
 
Quick question about Google Hangouts (Hangout on Air). If I am creating an event page for a future G+ Hangout - can I later edit the event time if availability changes or is the time I choose when creating the page uneditable? 

Thank you! 
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Ayoub “Alex” Khote's profile photoSarah Nilson's profile photo
2 comments
 
+Ayoub Khote Thank you!! 
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Bonnie Dillingham

G+ General Help  - 
 
Question! Once I back up my photos on Google Photos, is there a way I can delete them off my phone while the photos stay in the cloud? After a couple of attempts, I have noticed that the picture disappears forever on either my iOS /and/ GP, should I delete a photo from either one. Is there a way around that?
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Kaleh Kohler's profile photoCharles Gerson's profile photo
 
+Bonnie Dillingham​ The new Google Photos support is provided through a dedicated support community located here:

Google Photos Help Community
https://plus.google.com/communities/115899483237483386886

I would encourage you to post in that community, where you will find those people most familiar with issues related to Google Photos.

You might also want to check out:

Google Photos Help Center
https://support.google.com/photos#topic=6128818

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Nora Witt

G+ General Help  - 
 
I can't see my Google voice number. I recently got an email to verify I am still using and forgot to take action. How do I find out if I still have the number
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Jeremy Gilson's profile photoNora Witt's profile photo
2 comments
 
Hey there Jeremy,
That’s the problem it’s not listed.
Nora
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Jason Labuda

G+ General Help  - 
 
Need help deleting a false page!

I work as a local search agent and I need to delete a false page for one of my cleints. There is a Google+ page that comes up for them with their old name and address but they never made it and don't know who did. I tried claiming the page and deleting it (leaving only the page I created for them) but Google wants to verify their page and send a verification code to their old address which they do not want to do. Is there anyway to contact Google about just deleting this page so their new one with all the correct info will start showing up instead?
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Kaleh Kohler's profile photoJason Labuda's profile photo
2 comments
 
thanks!
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Nicole Ferri Dimattia

G+ General Help  - 
 
Does any one know the 800 number for google? I have some questions about some charges to my pay pal account just was wondering if any one has any know how about this type of situation
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Nicole Ferri Dimattia's profile photoKhadapkar Sumita's profile photo
 
google+ Help Center
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Khดlid Kyle

G+ General Help  - 
 
Cany anyone here plz help answering my question. right now i only have 1 gmail n im using it like 24/7 for work, stuff n also to watch youtube video, but the problem is my youtube channel have been suspended few years ago n i cant get it even after appeal. if i make new gmail, then make a page n transfer the page ownership to the old email, can i get the new youtube account?????
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Heidy Cassidy

G+ General Help  - 
 
They really need to filter the nudity here! It's offensive and there's plenty of porn sites out there, don't need it here! I can be looking down my posts and some idiot posts full frontal nudity under beautiful dresses... Come on people! Let's keep it clean please! 
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Brad Williams's profile photoHeidy Cassidy's profile photo
4 comments
 
If you see one, click on the top right and report it. Maybe that will help? 
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Jack Ten

G+ General Help  - 
 
Hello, I have a question regarding my username. My name on Youtube, Google+, Gmail, etc. is "Jack Ten", which is what I want it to be, since I'd rather not use my real name on the internet. What the problem is, is that whenever I send emails, it shows that the email is sent from my real life name, and if I scroll over that, it shows a box with my Google+ name and my email address for Gmail with the word "you" in parentheses. Here's a picture. I know I must have at one point in time wrote my RL name, but I want to change it to my internet name for extra privacy. I attached a picture to this so that whoever is kind enough to help can see the situation. Although I have covered most of my actual name, I kept the first and last letters uncovered so that it can clearly be seen that the two names are different. If someone could simply tell me how to change this, that would be great! Thanks.
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Sushubh Mittal's profile photoJack Ten's profile photoM Wasif's profile photo
2 comments
 
Thank you so much!
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David Merrell

G+ General Help  - 
 
Regarding the YouTube account connected to my business' Google + page. Unfortunately, we have duplicate Google + pages. We would like to delete the duplicate page and keep the one with more views. However the Google + page we would like to delete is connected to our YouTube account. Is there any way to get the correct Google + linked to the right YouTube? I've tried but the prompts say it would have to erase my own YouTube videos as the business page is connected to my personal profile. 

Hope this makes sense and would love some assistance with this. Is there a customer service representative that can help walk us through the process over the phone? 
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Peggy K's profile photo
Peggy K
 
Hi +David Merrell yes, you can move your YouTube channel from its current Google+ Page to another Google+ Page. Each Google+ Page or Profile can only be connected to one YouTube channel - that means that if there is already a YouTube channel connected to the destination Google+ Page it either has to be deleted OR moved to a different Google+ Page itself. It might take some juggling and the creation of a new Google+ Page at plus.google.com/dashboard, at least temporarily.

If you share your Google+ and YouTube channel URLs, I can give you specific suggestions.
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marco maraz™

G+ General Help  - 
 
Today I accidentally deleted the copies on the device backups, how to re-download?
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Hamid Mashayekh

G+ General Help  - 
 
My business ended up with two google plus pages and I accidentally assigned the Custom URL to the wrong one. How do I close the duplicate and obtain its URL for my other page? Posted below are the two accounts

https://plus.google.com/+Cahabadentalarts/
https://plus.google.com/u/1/b/117917470448235289970/117917470448235289970/posts
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Jeffery Ball

G+ General Help  - 
 
Question: We use a 3rd party company to send our customer service/reviews after their purchase. Sometimes customers complete this but they do not always choose to write it on our google+ page under reviews? is there a way to copy their review to publish it on google so other customers can review it? I really need reviews and we have them from our customers as verified reviews but need a way without having to create accounts and publishing each review which is actually against googles TOS... Any feedback or help or assistance would be greatly appreciated.

Thank you! 
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Kaleh Kohler's profile photoJeffery Ball's profile photohelena hare's profile photo
2 comments
 
Thank you, posted it there as well.
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Xaif Khalid

G+ General Help  - 
 
hey guyz plz help me
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Kevin McCormick's profile photoJaana Nyström's profile photo
2 comments
 
This community is the official Google+ Help community.
Do you have a Google+ question?
Some tips and useful links for newcomers to Google+:
https://plus.google.com/103006385532664768608/posts/E4nBQfCAh86
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