Hi +Macky Aguto
. Google will only accept a request to shut down a Google account from within the account. That is to protect account owners from malicious people who attempt to close down accounts they do not own. Your first step to closing down the account therefore must be to regain access to the account.
If you have forgotten both the username/Gmail email address and the password for your account, you need to start by finding the username for the account and then reset the password for the account. To find the username for the account, please use the forgotten username
path in the following troubleshooting guide from the Google Accounts Help Center: https://support.google.com/accounts/troubleshooter/2402620?hl=en&ref_topic=3382297
. Note that the response for the prompt for an email address does not necessarily have to be a Gmail email address. Use any email address that you might have connected to the account you are trying to connect to.
Once you have identified the account, please use the forgotten password
path in the troubleshooting guide mentioned above. If you are still having problems after trying that and you use Gmail on the account involved, please ask for help in the Gmail Product Forum
) because you will find experts in account recovery there who might be able to offer additional assistance.
If you cannot do that, you might be able to at least get the Google+ profile removed by reporting it for impersonating you. There must be sufficient information in the profile for Google to be able to conclude that the profile does, in fact, represent you. You also have to provide proof of identity for them to compare that to.
To report a profile for impersonation, click the "V" that appears at the end of the row of icons below the name on the profile in question, select the option to report/block the profile, indicate that you want to report the profile for impersonation, and complete the dialog that follows. The Google+ Abuse Team will investigate your report and remove the profile in question if they accept that it is a case of impersonation.