Stream

Join this community to post or comment
Pinned by moderator

Google+
owner

G+ Official Announcements  - 
 
If your post isn't answered within 48hrs, +mention one of the TCs listed in the about information on the right

Welcome to the Google+ Help Community,  a place for your Google+ related questions. 

Menu of Helpful Links
Questions for Other Google Products? http://goo.gl/x2ZKS
Have a question that is not about Google+? Click on the link for other Google communities to get help for your specific question.

Business Owners: Questions about your +Pages?: http://goo.gl/1JY9UO
Have a question that is related to your business or local page? Click on the link above to visit the Google Your Business forum

Custom Url issue or request  http://goo.gl/DeKkLt
Please read through the above Help Center content for information

Rules for the Google+ Help Community: 
Check out our Community rules.
You may be banned or removed, or your post removed, if you: - Harass, abuse, or provoke members - Make off-topic posts - Post promotional material of any kind

Google+ Tours http://goo.gl/Tmlcww
New to Google+? Take these tours to learn more!

Google+ Help Center http://goo.gl/gWsFeh 
Search and explore articles on just about everything you need to know about Google+!

Top Contributors Program http://goo.gl/qaPMO
Interested in becoming a Google+ expert  and get special perks and help others ? Learn more about our Top Contributor program!

Google+ Policies & Principles http://goo.gl/KWuLW
Learn more about our policies.
240
73
Eute LevoNY's profile photoEva Lima Lima's profile photo

christopher ramirez

G+ Questions - Desktop  - 
 
How do you update location s of people you can follow it takes hours to refresh. 
1
Add a comment...

Wendie Cheng

G+ Questions - Desktop  - 
 
My account is being hacked and someone is posting and writing comments. How can this be fixed?
1
John Elstone's profile photoJohn Skeats's profile photo
4 comments
 
Hi +Wendie Cheng. Also do the Security checkup at myaccount.google.com. As part of that, you will look to see if there have been any unauthorized accesses to your account. 
Add a comment...

MaryLouise Eckman

G+ Questions - Desktop  - 
 
So our Google Reviews were deleted.  I thought i got an email saying they were taking our business off Goggle Places because we weren't a brick and mortar.  Can you get Google Reviews without having a brick/mortar?
1
John Elstone's profile photo
 
Hi +MaryLouise Eckman reviews are a local business feature only and not available for brand pages.
Add a comment...

Gene Girard

G+ Questions - Desktop  - 
 
I have this green circle with quote marks in the center of it. My hangout circle. I do not want it – is there any way to get rid of it? I have Google voice, but Google voice kept pushing me to merge or get SMS or something with Google hangouts. I just want to use hangouts to make and receive telephone calls on my Google voice number which I have used for several years for EVERYTHING. So now my call seem to be going to Google hangouts instead of Google Voice where I have a nice chronological list of all my calls made and received. Any help with links to help pages will be appreciated.
1
John Skeats's profile photo
 
Hi +Gene Girard. This community is for questions and problems relating to Google+. Even though Hangouts is accessible from Google+, it is a separate product from Google+. You would do much better asking questions about Hangouts in the Hangouts Product Forum (http://productforums.google.com/forum/#!forum/hangouts) because that is where you will find the Hangouts experts. 
Add a comment...

Daniel Seychell

G+ Questions - Mobile  - 
 
I just received my first 2 Story Albums..they are awsome though I've edited some. My question is how can I save them to Google Drive? and then keep them On Device? When I tried to save on the drive ..all I got is a word doc. file which could not be opened since it is not supported.
Could someone please help me on this matter. I have visited the help section but all it says is that when saving in Google Drive photos/videos will be uploaded in Google+ to create other story albums.


1
John Elstone's profile photoDaniel Seychell's profile photo
3 comments
 
Thank you John for the answer and tip...I will because I want to see them off line aswell:-):-)
Add a comment...
 
Hi I accidentally deleted my whole photo album on my phone, do u know how I can get them back? I have an android product. 
1
Sushubh Mittal's profile photoPaige “Tadashi” Barnes's profile photo
2 comments
 
I had video do u know how I can recover that? It was one my phone, but I didn't share it on Google+
Add a comment...

Agbaje Ralph

G+ Questions - Desktop  - 
 
How can I save a friend's location? So that I will know when they leave that location.
2
John Elstone's profile photo
 
Hi +Agbaje Ralph it is not possible via Google+ and is probably a breach of privacy if there are methods of doing it.
Add a comment...

Gary Karsten

G+ Questions - Desktop  - 
 
I'm trying to manage a Google + business page that was composed by someone else. I'm now the manager, but can't find a way to delete the existing photos (which are no longer relevant) on that page. When I click on the photos, there is no trash can icon available. I've tried their support services to no avail.

Thanks!
1
Jaana Nyström's profile photoGary Karsten's profile photo
2 comments
 
Thanks, I really lost on this.
Add a comment...

dan gleebols

G+ Questions - Desktop  - 
 
Ever since my system update to KitKat & now lollipop, for the moto g, I have had problems with accounts syncing, chrome crashing (regularly) & many apps both Google(plus,drive,maps etc) & others not working on my network signal. They only seem to operate on Wi-Fi. Is this my service provider, the apps, or motorola?? Who do I contact??
1
Add a comment...
 
Can i delete pictures from my iphone after backing them up on google plus?
1
1
Kenny “KitkatRai” Pathos's profile photoGregg Wilson's profile photobarry Jacko's profile photo
6 comments
 
Yes, +Kenny Pathos but it's also good to be aware in case she goes to the wrong section, that's what that warning means.
Add a comment...

Sheila Sorensen

G+ Questions - Desktop  - 
 
When I post a photo I always put it in an album with others such as S Photos 2015. Today it is not working as it always has done before today. Now it puts it in an album with the date of today but I cannot access the album or find it in my list of albums including the album called 'Photos from Posts'. It seems to be in the assigned album S Photos because it is with other photos so I can click forward and backward. But if I open the album of S Photos it is not there. This is stopping me from posting because I like my system that keeps all my photos organized in monochrome and color and abstract albums. Thank you for any help with this.
1
1
Jaana Nyström's profile photoHaVance W Smith's profile photo
 
Hi +Sheila Sorensen this could be a temporary glitch, do try again later and and if you are unsuccessful, please comment here.
Add a comment...

Created by

About this community

Welcome to the official Google+ Help community in English. Our focus is to provide support to the members of the Google+ community. Rules for Google+ Help: You may be banned or removed, or your post removed, if you: - Harass, abuse, or provoke members - Make off-topic posts - Post promotional material of any kind Address questions about other Google products to the appropriate support forum listed below. You may receive guidance from our special crew of Top Contributors, our most devoted and helpful community volunteers. Current Top Contributors in Google+ Help include: Alex Garcia [plus.google.com/+AlexGarcia66] Ayoub Khote [plus.google.com/+AyoubKhote] Carol Dodsley [plus.google.com/+CarolDodsley] DeAno Jackson [plus.google.com/+DeAnoJackson] Emil Georgiev [plus.google.com/+EmilGeorgiev] Jaana Nystrom [plus.google.com/+JaanaNyström] John Elstone [plus.google.com/+JohnElstone] John Skeats [plus.google.com/+JohnSkeats] Kaleh Kohler [plus.google.com/+KalehKohler] Kamal Tailor [plus.google.com/+KamalTailor] Kim Beasley [plus.google.com/+KimBeasley] Masatake Wasa [plus.google.com/+MasatakeWasa] Michael Banks [plus.google.com/+MichaelBanks] Nick Rock [plus.google.com/+NickRock] Peggy K [plus.google.com/+PeggyKTC] Robert Wallis [plus.google.com/+RobertWallis] Rupert Wood [plus.google.com/+RupertWood] Whiskey Schulze [plus.google.com/+WhiskeySchulze] Zachary Fair [plus.google.com/+ZacharyFair]
 
How do I can change primary email account.  I have clicked on account to try to change it but the only one that I can either change or delete is my Recovery email or Other email.  For some reason my mom's email is attached as a primary to my account and I am having problems attending Google Video Calls or accessing google docs.  Please help.
1
Add a comment...

Jaana Nyström
moderator

G+ Tips and Tricks  - 
 
Did you block someone by mistake?

See how to unblock them!

#TCpost     #Blocking  
 
How to unblock someone on Google+

Go to their profile and hover over the grey blocked box under their profile image. On mobile, tap to Unblock.

View a list of whom you have blocked:

Open Google+.
Near the top left corner, click the drop-down menu > People.
Near the top center of the page, click Your circles .
Near the top left corner of the page, click Actions > View blocked.

To unblock, click on the “Unblock” next to the name of the blocked person.

If you can’t see a list of who you’ve blocked on mobile, please use a computer instead.

You can view a list on Android: tap the people icon, tap See more people and pages, tap the menu icon, then View blocked.


Learn more about blocking from Google+:
https://support.google.com/plus/answer/1047934

#Blocking     #Unblocking     #Googleplus     #TCpost  
3 comments on original post
5
Add a comment...
 
Hi. I represent a marketing agency that handles multiple clients. I want to use my phone # to verify all of their Google+ pages, but I'm getting an error message that my phone # has been used too many times. I won't necessarily be setting up 10 at once so can't use the bulk feature. Not all locations are related to the same business. How can I proceed? Thanks.
2
Jaana Nyström's profile photo
 
Hi +Suzanne Chaix As it is a question of Local Page type: You’d better ask in the Google and Your Business (Local & Places) Forum: 
https://productforums.google.com/forum/#!forum/business

More about Google Business and Local pages:
https://support.google.com/business/?hl=en#topic=4539639
Add a comment...
 
If i put a message in a community, it is also on my timeline. Does anybody know how to avoid that? On fb you can hide a message by example....
I heard from somebody else that she could use settings to control this. I can not use those settings. I use a home computer.
Please help!
1
John Skeats's profile photo
 
Hi +Spiri-apps. Apps for spiritual self-help. Change your life in a positive way... . Select Settings from the Google+ main menu, scroll down to the _Profile section, and remove the check from in front of Show your Google+ communities posts on the Posts tab of your Google+ profile.
Add a comment...

Steven John Maple

G+ Questions - Mobile  - 
 
Hi again people of the enigma age, I'm sorry to say that there is no need to contact me about your own difficulties with the internet as I am only just begun using it myself but I do have a good friend whom is quite good at working with technical issues and concerns of this matter, I will try to ask for his help for as many of you who are politely asking for help at convenient times and not just repeatedly demanding answers over my phone for it really is becoming increasingly annoying because I personally don't have the advantage of knowing what you actually may need. Sorry if you are offended by this but I needed to address this issue of constantly hassling my phone. Thanks from Steven maple. Sam. Lucent.

1
John Skeats's profile photoSteven John Maple's profile photo
6 comments
 
Thanks for listening to me, Mr John skeats, I am there to help out in any way but sometimes it is not anything I can truly help with! I added you to my circles, and thanks again for the advice. Steven maple. 
Add a comment...

Jackie Bennecke

G+ Questions - Mobile  - 
 
I accidentally deleted all of the photos from my device (and am freaking out).  I do have the auto recover setup in the google+ pictures app but I am only seeing the downloaded pictures in there.  When I open the app on my phone it shows a message at the top "backing up..... 2545 left".  Does this mean it is backing up all of the photos that I deleted and that eventually I will be able to see them?  How do I get to those photos?  HELP!!  :)
1
Jackie Bennecke's profile photoJaana Nyström's profile photo
3 comments
 
+Jackie Bennecke Did you try this:
Restoring Photos in the Google+ Photos app:

In the Photos app on the phone, touch the Photo symbol at the top left to bring up the menu, then go to Bin (you may need to scroll down). Find the image(s) you want to restore, then long press on it. A menu bar will appear; the sideways u shaped arrow next to the bin will restore the photo. When this menu is up, you can select more photos and restore them. This will restore the photo to your phone and your backups or albums.
Add a comment...

Diane Mackinnon

G+ Questions - Desktop  - 
 
when I try to verify my mobile phone number I never receive the SMS message with the code.  The phone number is correct.  How should I proceed? 
1
Add a comment...
 
How do I stop other devices logging into my account, I have a game called Clash of Clans and someone logged into my account, i changed my password 5 times and he still manages to have access to my village. He claims to be a hacker and threatens me to pay him or he will delete my acounts i contacted Supercell but i need to contact google. Please help 
Google+ Help
The Official Google Community for Google+ Support in English
View community
1
Gregg Wilson's profile photoJaana Nyström's profile photo
2 comments
 
Google+ does not support Clash of Clans, the game uses Google+ Sign-in to authenticate you but no game save data is stored on Google servers.

You should contact the developers of the game for any issues:
Support:
https://gamesupport.supercell.net/hc/en-us/categories/7122-Clash-Of-Clans

Forum:
http://forum.supercell.net/forumdisplay.php/4-Clash-of-Clans

Email:
clashofclans.feedback@supercell.net

You can learn more about Google+ Sign-in here: https://developers.google.com/+/features/sign-in
Add a comment...