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G+ Official Announcements  - 
 
Welcome to the Google+ Help Community,  a place for your Google+ related questions. 

Menu of Helpful Links
Questions for Other Google Products? http://goo.gl/x2ZKS
Have a question that is not about Google+? Click on the link for other Google communities to get help for your specific question.

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Have a question that is related to your business or local page? Click on the link above to visit the Google Your Business forum

Custom Url issue or request  http://goo.gl/DeKkLt
Please read through the above Help Center content for information

Rules for the Google+ Help Community: 
Check out our Community rules.
You may be banned or removed, or your post removed, if you: - Harass, abuse, or provoke members - Make off-topic posts - Post promotional material of any kind

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Learn more about our policies.
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Jay Black

G+ Questions - Desktop  - 
 
Hello from Vancouver, G+ Help Forum.

Just wondering if it is possible to upload an .mp4 video file directly to G+, as it is possible to do with .jpg image files, without using a link?

Thank you, in advance.
1
Kamal Tailor's profile photo
 
Currently that's only possible in the classic interface.
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carla Gagne

G+ Suggestions and Feedback  - 
 
Anyone know how to stop this?
Return message mail delivery subsystem. I didn't know a rely to address was incorrect or didn't receive emails. It sends this message but also shows another one of my messages included,
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Kamal Tailor's profile photo
 
+carla Gagne you'll need to speak to the gmail experts here
productforums.google.com/forum/#!forum/gmail they'll be able to help you best with this gmail question
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OfficialJoey

G+ General Help  - 
 
How to remove the bottom account without deleting the top one? (The top one is the page)
1
Kamal Tailor's profile photo
2 comments
 
FYI this post was in the spam moderation quarantine I have since approved it.

If you are sharing into communities and your posts are not visible by anyone else but you, then it is likely your posts are being flagged as 'potential spam' and hidden from view.
Note: This also applies for Comments on other people's posts, and YouTube Comments.

These posts may give some insight into why some posts get marked as potential spam -
Reasons Why Google Might Think You're a Spammer:
https://plus.google.com/+JohnSkeats/posts/YrXRL8D1jnz
and
Why Your Community Posts Might Be Flagged As Spam:
https://plus.google.com/+JohnSkeats/posts/R9y9VtUPxSh

What to do to recover if you have been affected by the above
https://plus.google.com/+JohnSkeats/posts/hhXC44DD5fU
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sebastian

G+ General Help  - 
 
My friends account is being "punished" because of certain content art as in hand drawn pictures while other people I've seen have not been punished for explicit content such as nude photos and videos not just of themselves but of others one even is 11 -_- thats kinda.........wrong 
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Julie Wills's profile photo
3 comments
 
+sebastian​​ Please feel free to report the content that breaks Google's Terms of Service.

See this post by +John Skeats​ on dealing with pornography and nudity on G+ https://plus.google.com/+JohnSkeats/posts/Pf1TrPWBFKB
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Raven

G+ General Help  - 
 
How do you stop the account action required notification from popping up I don't want to sign in to that account so is there any other way to remove the notification 
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1 comment

ditz doo

G+ General Help  - 
 
This is ridiculous lately I can't do anything on Google plus, for a short amount of time I have not been able to like post's and I have not been able to post anything at all not even on my own community; furthermore I can't update the information on my community in other words....The only thing I can do in Google plus right now is like posts, view them and make a comment. It's really bugging me what's happening!? 
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Kamal Tailor's profile photoditz doo's profile photo
8 comments
 
+Kamal Tailor Very little comments I cannot empathise enough how little on the other hand, my amount of +1s was quite high. But I dont see how that would be a problem.
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Jose Velasco

G+ General Help  - 
 
I cant find my photo collections in photo google
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Peggy K's profile photo
Peggy K
 
Hi +Jose Velasco you can find most of your photos at photos.google.com (or using the Google Photos app). Some special albums, such as Google+ Photos from Posts, Blogger blog albums and Hangouts albums you can find in your account's Album Archive at get.google.com/albumarchive
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Sarah Vivians

G+ General Help  - 
 
Wtf I can't make any posts/reply to anything for some reason on my +Thatgirl Sarah acct. Says "error, try again later" and then does not post it. Jewgle+ is such trash. How can this even happen?
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Sarah Vivians's profile photoJulie Wills's profile photo
16 comments
 
+Sarah Vivians Creating new accounts to "dodge the rules" (to quote your own words) is in itself a violation of the Terms of Service.
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John Starski

G+ General Help  - 
 
GOOGLE NO HELP?

This will be only slightly related to G+, but about Google in general.

I am shocked to learn how very little help Google offers its users.
Many years ago I registered a Google account only to upload videos to YouTube. I'm not even using this account anymore, have not used it for at least a year. Today someone in Russia hacked this account and changed the password. I tried to recover the password but... You can request a reset only if you haven't logged in for 4 days. Or you can request a new password to another email, if that email had been provided in security settings. As it happens, I did not have any alternative email or phone number in that account. So I'm unable to reset the password in any way. They, of course, invite you to review your activity and security settings. But for that you need a password! And there is no option to contact Google by phone, or even email. The password reset process is fully automatic. And if you are unable to reset your password, here's what Google suggest at the end of the form:

"we suggest you open a new account. "

Really? Is that the best you can do Google?

I've been a huge fan of Google for the longest time. Now I start to understand why people mistrust this company. They give you a lot except one thing: help. I think I will reevaluate my options and begin to back out of Google services. There are alternatives. 
1
John Starski's profile photoKamal Tailor's profile photo
13 comments
 
For your case I suggest creating a new post
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Liz Taylor

G+ Questions - Mobile  - 
 
So I went to look up my photos on Google plus and it told me it doesn't exist anymore and here's the upgrade. My old photos are all gone !!!!! Why!?!?!?!?!?! It only has the pictures I already have on my phone right now..... not my old ones that I thought were safe. Like my kids' baby pics :( is there something I did wrong ?
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Allen McGee's profile photo
2 comments
 
B
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About this community

Welcome to the official Google+ Help community in English. Our focus is to provide support to the members of the Google+ community. Rules for Google+ Help: You may be banned or removed, or your post removed, if you: - Harass, abuse, or provoke members - Make off-topic posts - Post promotional material of any kind You may receive guidance from our special crew of Top Contributors, our most devoted and helpful community volunteers. Do you want to share your knowledge about G+ with others and be part of our awesome community of Top Contributors? Fill out this interest form: https://goo.gl/eL2AMX If you are seeking Google Photos help, please visit our Photos Google Product Forum: https://goo.gl/5ypv6N Address questions about other Google products to the appropriate support forum listed below.

Brian Campana

G+ Questions - Desktop  - 
 
Ok so I've been doing Youtube for a bit, and i have to use google+ for my profile pictures. well i have some, embarrassing old profile pictures that i cannot find a way to delete from the "album" of profile pics
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Brian Campana's profile photo
4 comments
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Luzycharl Balagat

G+ General Help  - 
 
Is it okay to use not updated version of google+ I am having a hard time due to poor signal/connection
2
Kamal Tailor's profile photo
3 comments
 
+Luzycharl Balagat it's always best to use the latest version.
Something that seems to have worked for a few people is this.

Complete the steps in the order specified.
Go to your device settings
Go to Applications
Go to All
Find the Google+ App
Uninstall all updates for the google+ app
Clear app data (this doesn't delete any photos, it just resets your settings)

Go to the play store
Go to my apps
Update your apps from the play store

Go to your device settings
Scroll to account
Tap into google
Tap into your email address
Ensure all boxes are checked, so that sync is on for that item
Especially the Google+, Google+ Photos, and Google+ Uploads

Ensure sync is on for the whole device
Go to your device Settings
Go to Data Usage(this has moved to Accounts in Android v5+)
Tap the menu button
Check Auto-sync data
(Depending on your device you may have a quick switch in your notifications drop down panel)

The app should work as per normal now.
Go to google+ app
Log into app
Ensure settings are to your requirements
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Rama Singh

G+ Questions - Mobile  - 
 
Why do most of my posts not show in the community? 
4
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Kamal Tailor's profile photoJose Martinez's profile photo
4 comments
 
Based on your posts, you're likely being flagged as a spammer. 
Add a comment...

Clara Lear

G+ General Help  - 
 
My name isn't changing what should i do plz tell me
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Peggy K's profile photo
Peggy K
+
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1
 
Hi +Clara Lear that error message says you changed your name too recently. If you changed your name within the past 90 days, you will have to wait until 90 days have passed. Also note that if you only want to use one name, you need to add a period ( . ) as your last name.
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Jose Velasco

G+ Questions - Mobile  - 
 
I want my photo collectio[folder]why i cant find it?
2
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1 comment

Hasan Khan

G+ Questions - Desktop  - 
 
Hi my phone is updite
3
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1 comment

Pamela Carlson

G+ Suggestions and Feedback  - 
 
I find somethings within the communities that I joined very offensive. I unfollowed but they still show up. How do I block the ones ( for instance Fashion nails) I formally followed? 
2
Kamal Tailor's profile photo
 
This post will explain what to do when you see posts that don't belong in your stream, or in a community.
https://plus.google.com/107644358609610512624/posts/6JBA4hwDpRz
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Johan Ekstrom

G+ General Help  - 
 
Why aren't my posts in a community showing up? They basically don't exist. I checked with another account, and I didn't see them in the community.
2
Kamal Tailor's profile photo
5 comments
 
As mentioned by +Ivan Yudhi you'll have to have them approved by the moderators of the community.
This may also affect your comments on other peoples posts, and your comments on youtube.
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lightning rod

G+ General Help  - 
 
How can i find someones google plus profile if i know they have one but doesnt come up when i out their name in? Is there a certain location here to search for people?
2
Ashley Thomas's profile photo
2 comments
 
perhaps the person doesn't want you to contact. I'm slightly uncomfortable that a moderator just helped, for all he knows, a stalker. Maybe it is totally innocent, doesn't sound like it to me, guy lives up to his name, he was off so quick he never said thanks.
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