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David J. Wright

» ­Bulletin Board  - 
 
Are you interested in sharing your expertise as a Google User? Do you operate a Google Community? Are you an expert 'User or Moderator' of Google or any other Google platform like YouTube then you should join us as an author and submit guest articles. The group is designed to use these skills to promote good causes and best practice in the social media. Follow us now and watch for further announcements.
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David J. Wright's profile photoRupert Wood's profile photo
6 comments
 
+David J. Wright 'we' as past members, or as 'google employees'?
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John Skeats
moderator

» ­Bulletin Board  - 
 
Please Take This Survey about Community Moderation from Google

UPDATE: Survey is now closed.

The attached link is to a survey from the Google+ UX team. They're looking specifically at what enhancements are needed to improve community moderation. They're looking at some really interesting ideas which go far beyond what Google+ ever had in the past. 
Thank you for your interest in Google+ user research! In this survey we will ask you about some of your habits and preferences using Google+. The survey is expected to take approximately 15 minutes to complete. Participation in this study is voluntary. You may refuse to participate, ...
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John Skeats's profile photoDanielle Buckley's profile photo
45 comments
 
I can confirm that we looked at the data already on Friday. Thanks everyone for answering!

Eunsahn Citta

» ­Bulletin Board  - 
 
Greetings all-
The Zen Buddhism community has been inundated recently with blueheads whose names start with !!!!!!!!!!!!, sometimes with a name, sometimes joy. I'm assuming they're bots, but we haven't been inundated with spam. Is there any way to prevent this other than by making the community private (which I don't want to do, nor am I sure whether this can be done at this point).
Buddhism q&a seems to have a similar issue.

Thanks in advance. 
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Rupert Wood's profile photoEunsahn Citta's profile photo
4 comments
 
Thanks all. I banned a number of them a week or so ago, checked again today, and there were more. Most have no posts, but seemingly 1,000,000+ views. I'll talk to my mod about the "ask to join" setting, but I'd rather not go down that road. 
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Werewolfgirl53 /Snakegirl13

» ­Bulletin Board  - 
 
Werewolfgirl53 /Snakegirl13 originally shared:
 
ok so i have these communities and i have no idea on how to make them spread so we get more members i'd really like for people to join so it ends up like other big communities so if youd be willing to help spread them thatd be appreciated and if youd like i may promote you to moderators and any of my commnities: love quotes, creeypasta ps4 players, and Fx make-up central
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John R. Ellis's profile photo
 
See suggestions in the About section of this community.
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Mod. Man. Service

» ­Bulletin Board  - 
 
 * * * * * * * * * * * * * * * * * * * * * * *

The New G+ Interface is a Pilot (Test) Project and has not yet installed the features needed for Community Management.  Use Classic G+ for community management until they get around to putting the features into the placeholders.

See this post by John Skeats for further details:
https://plus.google.com/+JohnSkeats/posts/8R6LkoZZgF4

 * * * * * * * * * * * * * * * * * * * * * * *

Reminder - same information posted in the FAQs here in About - how to repopulate your Communities pull down menu - which seems to be affecting a lot of G+ accounts again lately.

Some additional current issues with Communities:
"New Posts" number is missing or wildly wrong.  Mods no longer can see that there are posts to the community if they are in Spam filter, unless they enter the community and check.
O/M can no longer see all posts or comments by members who block them.
YouTube video posts going to spam filter, even posted by Owner.
Posts, especially YouTube videos, are seen only by the OP even when not in the Spam Filter. 
Collection posts going to spam filter.
Trolls and hackers still hijacking communities.
Scroll stops working so can't see old posts in communities.
Posts get dozens or hundreds of Plusses, then the plusses disappear.
Notifications not working worth crap, and disappear when you try to read them.  This link might help you recover the lost ones:  https://plus.google.com/notifications/all

Updated Nov 19, 2015.

#Community     #Problems     
 
Post to repopulate communities for sharing

Making a public post to repopulate my communities to share to.  Stupid code changes.  Last time I had to do this was about 3 months ago, IIRC.

If you can't get the pull down to share to communities - fix it by making one public post, exiting G+ from the account, and signing back in.  They magically reappear.

#missingcommunities  
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Martha Magenta's profile photoJohn R. Ellis's profile photo
56 comments
 
This post has now been replaced with a new updated pinned post - please restart any ongoing discussions there if desired.
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Dan Eastwood

» ­Bulletin Board  - 
 
I am seeing an increasing number of profiles with names that are intentionally hard or impossible to type on some keyboards. For example, "ŔÕBBŶ". The +autofill is usually pretty good about giving good choices based on similar characters (here "R"), but I have encountered a few where I wasn't able to complete the tag.

To me this seems a sort of abuse, and it definitely makes it harder to moderate these people. I am suggesting a policy change to my fellow moderators to ban these profiles at the first sign of trouble (we usually wait for bigger trouble).

Does anyone else have any suggestions for how to deal with these?
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John R. Ellis's profile photoDan Eastwood's profile photo
3 comments
 
I'll try that extension, but Chrome is so bloated with the few extensions I already have. I have had only limited success with +cut/paste.

I wouldn't suggest banning all such names on sight, only being less cautious with the banhammer.
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John R. Ellis
owner

» ­Bulletin Board  - 
 
Another G+ Community hijacking reported

FYI - Another Community hijacked by +Lara romeo for Islam.
https://plus.google.com/communities/112923742133304565826

Was "Nature" - now "Islam".
And the profile picture appears to be of Paola Torres, so that is a lie too.
 
.                             The Defamation of Islam

We call on all followers of Islam to denounce the activities of the profile 'Lara Romeo' https://plus.google.com/+Lararomeo  and associates
محمد حبيبنا (Mohammed beloved)
https://plus.google.com/106417798602691003068
and
islam
https://plus.google.com/u/0/+Pho7toNetnews

They are telling the world that Islam promotes lying, cheating, dishonesty, and deceptive practices in general. They are saying that Islam teaches that it doesn't matter what you do to others, so long as you do it in the name of Islam.

No, not in the words they write. They proclaim it loudly in the actions they have committed.

We all know that actions speak louder than words. It is what you do, not what you say, that shows your true values.

They have hijacked yet another community and are LYING to you and to everyone by presenting it as a community of people who joined in support of Islam.

Nothing could be further from the truth!

See
https://plus.google.com/+EricSmith4U/posts/drhRQRd6EoD
for the story on the 'Photo' and 'Food' communities.

The 'Nature' community is at:
https://plus.google.com/u/0/communities/112923742133304565826
now renamed to 'islam'.

The communities started as something that appealed to many people, regardless of religion or irreligion. People joined them thinking they were contributing to 'Photo' and 'Food' and 'Nature', only to find that their many posts and, indeed, their very membership, were dishonestly appropriated and presented as if those people and their posts were made as followers and supporters of Islam.

They were NOT!

If these people do not represent YOU or your religious beliefs, then it is imperative that you speak up NOW, denounce these people and their actions, and show the world that these people and their practices have nothing to do with you or Islam.

If these people are part of some plot to discredit Islam, NOW is the time to say so, loudly and clearly!

To sit back and say nothing gives silent assent to their assertion through deed that Islam is the religion of the corrupt and dishonest!

 You need not allow this!

Speak, say they are wrong, and be heard!

Community Owners:
Obviously, you should not let the profile 'Lara romeo' addressed above join, much less moderate, your community, if you wish to keep it honest.

#islam #warning #calltoaction #lies #abuse #corruption #defamation  
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John R. Ellis's profile photoEric Smith's profile photo
53 comments
 
+John R. Ellis
Yes. Looks so innocent, doesn't it? You would never suspect (from this photo) that behind that happy face lay the mind of a hijacker.
Of course, as you pointed out, it is not likely to be the face of the profile owner...
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John R. Ellis
owner

» ­Bulletin Board  - 
 
Hijacked Photo and Food Communities and Community Name Changing Change

Was "Photo" Community:
https://plus.google.com/communities/112884341192096157859
Was "Food" Community:
https://plus.google.com/communities/109398410248559868985

1)  The above linked 18K member "Photo" community was a thriving general Photo community as of yesterday.  Today, it's another "I Love Islam" community.  Likewise, the same Owner just converted a 4K member "Food" community linked above into an "Islam" community.  How very rude!  All the prior posts and categories have been swept clean - but you can still see the photos from swept posts in the Photo section.

2)  The old Rule was that you could not change the name of a G+ Community after it reached 500 members.  The above hijacked Photo one had over 18K, and I wondered how they could change the name, so I tested one of my 600 member communities and could change the name - so obviously that rule got changed.  Many people have wanted to change Community Names of large ones - apparently we can do that now.  YAY!  [Note, I changed this Community Name too - so it works to at least 20K Member communities - and maybe some of the people who asked about Name changes here previously will notice this Name Change and rule change].

3)  Trust no one.

#hijack     #CommunityNameChange  
 
                                        HIJACKED !

Warning!

The 'PHOTOS' commuinity has been hijacked and renamed as the 'I Love Islam' community!
In the process, at least one moderator was removed from moderator status without warning or notice!
It is not known at this time whether this was done by a moderator from within, or by hacking from without.
If you were a member of the 'PHOTOS' community, be warned that your name is now being presented as a member of 'I Love Islam' !

#photoscommunity #communities #hijacking #googleplus #islam #warning #alert

+John R. Ellis John, have you seen this before? Do you know anything about it?
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John R. Ellis's profile photoEric Smith's profile photo
46 comments
 
+John R. Ellis
The last used profile photo still 'works', presumably because it links to a photo that belongs to another profile, and so was not deleted with the 'lara romeo' profile.

The demise of this profile is not cause to become lax, though. For example, so long as the hijacked communities remain in the hands of the hijackers and/or their successors, there are still potential hijackers to consider as we manage our communities, or even as we join communities.

Thanks, John!
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Destry Wion

» ­Bulletin Board  - 
 
Another bad omen.
 
Bad news for new #TLD  owners that use G+

#googleplus  doesn't provide link support for the 245 (and counting) new TLDs that are selling like wildfire. It will be another nail in the G+ coffin if they don't address it soon.

As a demonstration, these should automatically convert to links:

site.com
site.org
site.net
etc

But if you're the proud owner of a new TLD and want to start rocking it, too bad:

site.media
site.guide
site.reviews
site.pink
site.guru
site.farm
etc

What we can only hope, for Google's sake, if they care about G+ anymore at all, is they forget this auto-link crap and give us true URL control, whether Markdown or Textile style, so that we can actually add links with our own labels instead of straight URLs

Listing, Google? Because this is a big one.
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Peter van Rens's profile photoCaleb Burke's profile photo
9 comments
 
+Peter van Rens Agreed, but thats the best reason I can conjure currently.
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Evo Terra
moderator

» ­Bulletin Board  - 
 
Adminstrata BS you may not care about, but...

Effective immediately, the fantastic and much more patient than I +John R. Ellis is now an Owner of this fine GPC. 

Tip to those of you who own your own community: Before taking an extended sabbatical (or #ShEvatical in my case), be sure to promote someone else to Owner status. Make sure it's someone you trust, and someone who's probably a lot more active than you. 

Rock on, John!
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Peter van Rens's profile photoJohn R. Ellis's profile photo
3 comments
 
+Peter van Rens I'll be watching you in particular.
+Evo Terra Thanks, and have a good trip!
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Evo Terra
moderator

» ­Bulletin Board  - 
 
New to owning a GPC? Read this handy guide!

I'm adding this to our "About" section, but felt it was worth sharing, as we get a lot of "how do I get started" questions. +Andrij Harasewych did a great job assembling this. And I'm pleased the policies/guidelines I created long ago are being used in so many places!
Google plus communities are great for starting conversations around hobbies, interests, groups, or organizations. Learn how to start your own today!
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Andrij “Andrew” Harasewych's profile photo
9 comments
 
+Evo Terra +Mari-Lyn Harris Done! http://andrij.co/blog/community-owner-guide/ (I think - still need to review, but wife needs some quality time! Give it until tomorrow if you would like to repost - I would be grateful and honored!) Next step is the members guide here: http://andrij.co/blog/community-member-guide/ - ill be getting to it late tonight/tomorrow
Add a comment...
 
I could be late to the party, If I am just remove this. But... Stronger filters have now been given to community mod's and owners. 
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John R. Ellis's profile photoMargaret Siemers (Siemers Rafter Room)'s profile photo
2 comments
 
You're very kind +John R. Ellis. I got excited when I saw it. lol Next time I will take the time to check here first. : )
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John R. Ellis
owner

» ­Bulletin Board  - 
 
IMPORTANT MESSAGE: To Join this Public Community as a member, do not just click the Ask-to-Join button - but ALSO Private Message (private G+ post, not a hangout or email) +John R. Ellis with a request for Approval, and if you don't show your Community posts on your Post Tab, please include a link to at least one community you Own or Moderate.   Thanks. 

++++++++++++++++++++++++++

FAQs about G+ and G+ Communities:
3 Billion current accounts
~ 1.5 M more accounts added daily
2.9 Million current Communities 
~7400 new Communities created daily

 Resulting in these:

Current Community O/M Issues

 * * * * * * * * * * * * * * * * * * * * * * *

The New G+ Interface is a Pilot (Test) Project and has not yet installed all the features needed for Community Management, and various other features for various other platforms.  Use Classic G+ for Community (and Page) management until they get around to putting the features into the placeholders.

See this post by John Skeats for further details about tools:
https://plus.google.com/+JohnSkeats/posts/8R6LkoZZgF4

See this blog and 17 minute video about using the new interface:
http://www.martinshervington.com/the-future-of-google-plus/

 * * * * * * * * * * * * * * * * * * * * * * *

Reminder - be sure to check the information posted in the community About Section for answers to Frequently Asked Questions here.

TIP - To find and remove the live (dead accounts no longer show) Bang Girls from your membership list, go to Membership Search and type in:  Quote, Bang, Apostrophe - i.e.: [ "!' ].  Should bring them up to the top of the membership list, for removal, and ALSO alphabetizes the entire membership list!  ;-)

Some additional current issues with Communities, even in Classic View:

Members, including O/Ms, are unable to post new posts to their communities - getting a "try again later" message.

If you change the category of a post in the Spam Filter without approving or rejecting it, then leave the filter, the post disappears - it is no longer in Spam filter, does not post to the Community, and shows on the OP post tab as having been posted to the Community.  Or the post gets stuck in the filter and can't be managed.

"New Posts" number is missing or wildly wrong.  Mods no longer can see that there are posts to the community if they are in Spam filter, unless they enter the community and check.  Number indicates a new post, but it can be hours later before it is actually displayed in the community.

Spammers may be sneaking around the Ask to Join button in the new interface.  This has not been fully verified.

O/M do NOT see all posts or comments by members who block them.

YouTube video posts going to spam filter, even posted by Owner.

Posts, especially YouTube videos, are seen only by the OP even when not in the Spam Filter.  No one but the OP can comment on some You Tube posts after they have been restored from Spam filter, when they are visible to the community.

Collection posts going to spam filter.

Trolls and hackers still hijacking communities.  TRUST NO ONE!

Posts get dozens or hundreds of Plusses, then the plusses disappear.

Notifications not working well, and disappear when you try to read them.  This link might help you recover the lost ones:  https://plus.google.com/notifications/all


Feel free to use the comment section of this post to bring up new questions or new issues, especially if you don't think it needs a full post in the community.


Updated March 23, 2016.

#Community     #Problems    
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3
John R. Ellis's profile photo
99 comments
 
Chrome Version 52 is out now:
Version 52.0.2743.82 m
I don't know what all is new, but I read Google removed the Backspace Shortcut because of all the disasters it caused.
BTW - new version of CrapCleaner out too:
A new version, 5.20.5668 is available to download!
Add a comment...

John R. Ellis
owner

» ­Bulletin Board  - 
 
IMPORTANT MESSAGE: To Join this Public Community as a member, do not just click the Ask-to-Join button - but ALSO Private Message (private post, not a hangout) +John R. Ellis with a request for Approval, and if you don't show your Community posts on your Post Tab, please include a link to at least one community you Own or Moderate.   Thanks. 

++++++++++++++++++++++++++

FAQs about G+ Communities:
3 Billion current accounts
2.5 Million Current communities
~7400 new Communities created daily

 Resulting in these:

Current Community O/M Issues

 * * * * * * * * * * * * * * * * * * * * * * *

The New G+ Interface is a Pilot (Test) Project and has not yet installed the features needed for Community Management, and various other features for various other platforms.  Use Classic G+ for Community (and Page) management until they get around to putting the features into the placeholders.

See this post by John Skeats for further details about tools:
https://plus.google.com/+JohnSkeats/posts/8R6LkoZZgF4

See this blog and 17 minute video about using the new interface:
http://www.martinshervington.com/the-future-of-google-plus/

 * * * * * * * * * * * * * * * * * * * * * * *

Reminder - be sure to check the information posted in the community About Section for answers to Frequently Asked Questions here.

Some additional current issues with Communities, even in Classic View:

When you change a category in the Spam filter, then leave before approving the post, the post disappears.  It shows on the OP post tab as in the Community, but does not show in the Community or in the Spam Folder either.  See this link for more details:
https://plus.google.com/+JohnREllis/posts/XH7xUR2SZrU

"New Posts" number is missing or wildly wrong.  Mods no longer can see that there are posts to the community if they are in Spam filter (when it was working), unless they enter the community and check.  Number indicates a new post, but it can be hours later before it is actually displayed in the community.

Spammers may be sneaking around the Ask to Join button in the new interface.  This has not been fully verified.

O/M can no longer see all posts or comments by members who block them.

YouTube video posts going to spam filter, even posted by Owner.

Posts, especially YouTube videos, are seen only by the OP even when not in the Spam Filter.  No one but the OP can comment on some You Tube posts after they have been restored from Spam filter, when they are visible to the community.

Collection posts going to spam filter.

Trolls and hackers still hijacking communities.  TRUST NO ONE!

Posts get dozens or hundreds of Plusses, then the plusses disappear.

Notifications not working worth crap, and disappear when you try to read them.  This link might help you recover the lost ones:  https://plus.google.com/notifications/all

The Exclamation Point Girls (EPGs) or Bang Girls are out of control. See this post for regaining control of them and your community:
https://plus.google.com/+JohnREllis/posts/ZyiKLNVHqvP


Updated January 14, 2016.

#Community     #Problems    
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8
John R. Ellis's profile photo
71 comments
 
Windows 10 and Chrome updated today - current Chrome:
Version 48.0.2564.97 m
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Globcal International

» ­Bulletin Board  - 
 
They say that the events occurring over the next 10 days will be historical and change humanity. They say that the public relations campaign which begins on the 28th through Project-Everyone is supposed to reach 7 billion people over 7 days! Please share this information with your constituencies. 
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John R. Ellis's profile photoJames Shewmaker's profile photo
2 comments
 
+John R. Ellis You are the kinder, gentler moderator. I suspect that Evo would have dropped the hammer.
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Mod. Man. Service

» ­Bulletin Board  - 
 
Display issue resolved, but Search is a mess

I made a new Page to do some testing with the display issue, and when I searched for communities to join - it was a mess.  Even if I put in the exact name of the Community - it would not show up.  I'd have to go to a recent post in it, and click the community link on the post to access it and join.  

==============  Below issues seem resolved ==========

New Community members not being displayed

Note that currently - there is a glitch in G+ where new community members are not being displayed with their membership cards, and if you create a new community, there will be no visible members section, since none will display - and you can't manage them either.

And Old members not showing alterations in status 
Also, with old members whose cards show - promoting them to Mod does not show as having happened, but they do show as Mod on posts and have the Mod powers, and banned or removed members still show as current members, and not showing in the banned section - but probably are unable to post.  As per Rupert Wood - the G+ engineers are aware of these problems.  

#Moderators  
 
G+ pretty glitchy today

I usually enjoy weekends in Ghosttown so I can catch up with community posts and Moderation, circle management, and other G+ stuff.  Seems things are really glitchy lately from what other people are noting, as well as my own problems with my Profile and Pages and Communities.  I blame the roll out of Windows 10, the Streamlining of G+ as it breaks up with YouTube, and the removal of G+ Photo for Google Photo.  And Bush.  Or Obama, depending on your personal bent.

Regardless, G+ is forever Beta, and the price is reasonable.  Have fun!


#Glitch  
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Shaun Anderton's profile photoJohn R. Ellis's profile photo
19 comments
 
+Shaun Anderton Most unlikely, but I don't work for Alphabet, Google, YouTube, or G+.
Add a comment...

John R. Ellis
owner

» ­Bulletin Board  - 
 
Circle Sharing has been Officially discontinued

[Will keep pinned until ~Tuesday so the weekend and weekday Plussers have a chance to see this new information]

If you look at your Circles, you will see that the Share icon is now missing - just Edit and Delete remain.  As of yesterday, G+ discontinued this feature - no reason given so far.  Probably won't have a major impact on Communities or Moderation, but it will be harder for Owner/Mods to share circles with each other to invite those circles to similar or cross-promoted Communities, or to give members an easy way to Follow curated circles of people.

May affect a few Communities (and Pages) whose entire premise was sharing circles, too.  There is a LONG discussion of the pluses and minuses of this change going on here:
https://plus.google.com/+CircleCount/posts/jhJmYvGtpYb

#circleshare  
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John R. Ellis's profile photoPeter van Rens's profile photo
22 comments
 
+John R. Ellis Yeah, I can see that working for you more popular posters.

Cries uncontrollably....
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Clint Udy

» ­Bulletin Board  - 
 
Hello.
I currently mod or own numerous communities. Recently one came under attack by a specific group of trolls that created a pretty good sized headache.
They are nice enough to make their community public, Troll Legion
I have included a set of screencaps with their current member list so you can watch for them in particular. Please note that many of them have numerous all accounts and one in particular (Hugh Jass) will create numerous ones on the fly.

You can view present targets under their edicts section. https://plus.google.com/app/basic/communities/106892051606039498776?cbp=lttjoe02d1dv&sview=1&cid=5&soc-app=115&soc-platform=1&spath=%2Fapp%2Fbasic%2Fstream%2Fz122vp5hdueugtavz22hhxkwpx22sj0gb04
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Peter van Rens's profile photoClint Udy's profile photo
9 comments
 
They all pulled up for me
Add a comment...