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Fox Dream101

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Hey um, someone hacked into my community and changed the name and the '' about this community '' How do I change the name back?
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Fox Dream101's profile photoReverend John's profile photo
3 comments
 
Unless you are using a Tandy Computer like +Reverend Richard Seeland - who is apparently unable to change his community name using it.  But he's a Special case.
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Abbey Matatall

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    I recently created a community for my students to post about their summer reading. I sent out about 15 invitations via e-mail, but when I checked my invited list, it said I only sent 5.
    Similarly, one of my communities says it has three members, but I can only see one (me) when I click on the members link.
    Does anyone know the reasons for these errors? Is there a way to fix them? I appreciate any assistance or advice anyone can give me. Thank you!
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Abbey Matatall's profile photoJohn R. Ellis's profile photo
3 comments
 
There have been other similar questions here regarding specific domain communities and such problems.  You might look through the posts here to see the answers given - or maybe someone who uses those will reply to this post.   
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I am in a RP g+ community and it use to have more than 100 members. The community started to get less active and the owner left with over 50 people leaving the community with the owner. Now there is only 63 members and its now active, what do I do? I really need good tips and possibly need a good partner to help me.
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lennux ND1 (lennuxd1anima)'s profile photoJohn R. Ellis's profile photo
10 comments
 
+lennux ND1 A lot of communities are noting less activity lately - summer in the northern hemisphere, all these feature changes in G+ to make it less user friendly.  
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Philip Stickland

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Does anyone know if there is a way to monitor activity on your community?  For example, how many visitors a day.  Even better would be the names of those visitors....
Thanks!
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John R. Ellis's profile photoPhilip Stickland's profile photo
2 comments
 
Thanks, John
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Hakan Gül

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Moderating with G+ Android app

I'm using the app to moderate my communities and it is almost an impossible task. After deleting one or two spam marked posts the feed refreshes and goes back to the top. Trying to delete 20 spam posts among hundreds of new posts means that I have to scroll down through my feed after each refresh after a deletion. That is tedious.

Used different brand phones and tablets and I have the same problem on all of them.

Any others who are using the android app to moderate their communities and experience the same problem? 
1
Hakan Gül's profile photoJens “Google Plus Yoda” Graikowski's profile photo
4 comments
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Owners can't communicate with members who blocked them?

Is it really true that owners of a community can't contact members who have blocked them in any way? That is a serious flaw in communities. It's often exactly those members who block moderators and owners who cause the most problems.

I have a member in one of the communities I own who is generally a valuable contributor (so I don't want to ban him) but occasionally turns into a cantankerous, obnoxious individual who needs slowing down. I can't do any of that. All I seem to be able to do with members who blocked me (he's the only one, which is why I never noticed that before) is move their posts, delete them or ban the member. I can't contact the member in any way, no matter if it's comments, PMs or hangout messages. Is that really the fact?

May the Plus be with you,
+Jens Graikowski​
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Don Downing (Warrant2K)'s profile photoAndrew Hatchett's profile photo
9 comments
 
Make it a rule that any member who blocks owners or moderators will be immediately banned - no matter how 'valuabe' their contributions may be. Believe me...no contribution by ANY member is that valuable.
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Militant Man

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2 communities a friend of mine owned (I was a mod) are now completely gone - vanished. These were private communities. I can't really find any articles about why this would happen so - has anyone here got an idea please? We are really worried. Would G+ tell the owners if it was 'shut down'? can someone else shut it down and how?

All answers will be greatly received. 
3
John R. Ellis's profile photoAllen  Massi's profile photo
11 comments
 
+John R. Ellis thanks I dont think that should have applied in our case. But thank you for answering my questions.
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Hey guys,

Quick question. For about 4-5 days I've been having trouble making posts visible ( from the mobile app) that have been marked as spam by Google. Sometimes it doesn't work at all and even when it works out doesn't change status. Let me explain what I mean.

Before, when I made a post visible the grey status bar at the top of the post changed to "visible" (or something like that, since I have my language set to German). Now it doesn't. I have to refresh the stream to find out if the change took place.

Anybody else having that problem? Any idea how to remedy it?

May the Plus be with you,
+Jens Graikowski​
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Rupert Wood's profile photoJens “Google Plus Yoda” Graikowski's profile photo
5 comments
 
The G+ app version is 5.7.0.95864644 which is the latest I can update to.

The phone is a Galaxy S4 with Android Lollipop 5.0.1 installed. 
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Spring Creek

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Community disappearing from search
I own a community named "ponds".  It has always been listed in the 3-4th spot on a G+ community search by its name.  It is suddenly gone AWOL from the Community tab search results, but its posts are still visible in the G+ Posts search and its link is still on my profile.    Did I forget the secret handshake or break an unknown rule?  Glitch perhaps? It has been around a couple years. I've never seen it gone missing in search like this.   Ideas?   thank you!
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Spring Creek's profile photo
14 comments
 
Mystery solved!  I changed the community name to Ponds and Lakes.  Now it appears in the community search.   Hope this helps anyone who has this trouble in the future. 
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Excuse me sir. I am from the Pewdiepie and Everyday Teens Post Communities. We have had a problem with one particular user who has been stalking and cyber bullying the young people of the communities. We have tried to tell him to stop, but our efforts are in vain. We would like assistance. If you can help us we (Communities) would greatly appreciate it. The offender's name is Duestrawcool53. He has been verbally abusing many for about one month at least. I will share with you some screen shots I observed when I was trying to help one particular girl that was being bullied. 
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John R. Ellis's profile photoEdison Crafts (The Direwolf)'s profile photo
12 comments
 
+Xavier Ballinger I was first informed about him on the Pewdiepie community. I had posted 'Bob the Brick' and a young girl named Laura Donohue asked for help as she was being bullied. You can find that post and discussion at my page.
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Andrew Ledford

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I thought maybe this community would know more about this type of G+ fake profile network 
 
I am seeing an increasing number of fake accounts, some of them are building quite large and robust communities. Does anybody have a handle on who these people are and why they are developing the communities. Some are obvious, they are online spammers, many of the recent community builders I have seen are more puzzling. They are spammers too, but so far I have just seen them spamming communities to poach members. They start with an army of fake account and when the community grows they no longer need to poach because their members do it for them. At least in one community, with the encouragement from the community owner. 
I have joined one of these groups to see what they are up to. Anybody else have any information about this?
6 comments on original post
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Andrew Ledford's profile photo
12 comments
 
+John R. Ellis Thanks, I used to report them to Google from the offender's profile page.At one time I was doing it so much I thought it may look like was being vindictive of other pet communities, so I quit. Now I just block them. But I am sure my community members are getting invitations  
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daniel fretto

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How does one contact a moderator? I can't even see who they are. I was part of the LG G4 community but it appears that I've been removed.
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daniel fretto's profile photoJohn R. Ellis's profile photo
33 comments
 
Yes, that's a removal sign.
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Cupcake 62782

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it might be a dumb think to ask  but how do you make  someone a mod on a community if your the owner?
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Cupcake 62782's profile photoSajjeev X Antony's profile photo
5 comments
 
+Frank Rummel Yes, track record is very important. In my community (philosophy of religion) mods are nominated by an owner or an existing mod, whose responsibility it is to investigate the background of the nominee, not only from G+ but everything on the web he has written. Then we debate and finally put it to vote. Almost all mods who have been selected so far were by 100% consensus, and not imposed by owner.
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Dr. Prerna Singla

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I have a querry ... i created a community .. but later added 2 owners along with me.. but since the community is created by my profile, if tomorrrow i delete my profile will the community b deleted too?? 
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John R. Ellis's profile photoDr. Prerna Singla's profile photo
8 comments
 
+John R. Ellis good morning dear friend :D.. hru today?? I just woke up.. :D .. yes, lemme check bout the orphaned communities. . Yes i hope somday google will look into this issue too.. :D
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thirsa shery

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i'm  the  owner  of  a  community    i  want  to  choose  some  moderators  can  u  please  explain  to  me  what  it  is    and  how  to  choose  one
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George “Jolo” Lavall's profile photoPaz LeBon's profile photo
4 comments
 
Use folks that are regular contributors
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LeFabDomino Poe

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Please tell us what to make of this? us mods cant talk to this kid!!
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George “Jolo” Lavall's profile photoSeth Burgess's profile photo
5 comments
 
Trying to read a story written by someone with such a limited command of the language would be exceptionally painful.  This should be a self-correcting issue I believe.  (Though do remove it from the community if it doesn't belong there - that's why moderators exist)
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How do you make an already large community grow even more?
I am a moderator of a 255,000 member community. After the community hit 250,000 members, things have been slowing down. The community has gotten less active, and other mods have also said that.
5
Xavier Ballinger's profile photoPJ “theoneandonlyPJ1” Riddell's profile photo
12 comments
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al m

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I create a lot of communities with my main profile ( al m) and I'm never listed as an owner on the about section.

When I create a community with one of my alts, I am listed as owner on the about section. 

My question is: Does anyone know why this happens?
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John R. Ellis's profile photoal m's profile photo
7 comments
al m
 
+John R. Ellis Sorry for the late reply. Thanks :)
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Gabe Linkous

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How do I make a commutiy on mobile
1
Jacek N. Kozioł's profile photoJohn R. Ellis's profile photo
2 comments
 
See the FAQs answers in the About Section of this community.
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Rob Gordon

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What is the future of Google+ Communities?  This is a post I wrote to the "Google Small Business Community" - which was set up by Google and is staffed with Google employees.

 I had written their previous manager - with copies to several other Google employees - about what I thought was a fairly serious "sustainability" of large communities - at the time they had a little over 100,000 members - now they have close to a half million.  

As of this writing, they haven't answered me, and the post is pretty buried now.  I really think we need to know this - I have never understood why Google never reveals anything about their development plans.  Even if they are shutting things down, some warning would help.  I was right in the middle of using shared circles for a project when they shut that one down without notice or explanation.  

I have been kind of a lonely voice here for saying we need better access to our own member data.  That member directory we have is just awful - it has almost no functionality.  It maybe is a bigger issue for the bigger communities, but even for communities with a few thousand members - or less, it can be a serious problem.  

In the interview where "photos and streams" (notice that "communities isn't in that name) director Bradley Horowitz explained why Photos was being split off from Google+ he said the following: 

We’re also moving aside the things that either belong as independent products, like photos, or eliminating things that we think aren’t working...  I’m not going to divulge the product plans. You can connect a couple of the dots yourself and understand what is working and what isn’t working

I guess I am not very good at "connecting the dots".  Do you think that Communities is one of the things that Google "thinks aren't working"?   Correct me if I am wrong, but except for some minor cosmetic changes on Android, Communities haven't been upgraded in over a year - that just doesn't seem like a good sign to me. 

When I wrote this letter I also included the head of a group called the "Google Data Liberation Front".  This was an internal group whose mission was to insure that data on Google was never "trapped".  That group has since disbanded but before they did they promised that they would open a trouble ticket to try to get us access to our community data, but it never happened.   None of our community data is available on Google Takeouts - especially not the contact data, which I consider to be the most important. 

My biggest fear is that we will get the notice that Communities will shut down, but not to worry, we can simply go to Google Takeouts and download all the posts that were made there.  Somehow if they haven't given us access to our member data yet, I doubt they would do so if they shut us down. 

Maybe I am just being paranoid - maybe soon there will be some great upgrade that will show us how Communities have a bright future, but there seems to be at least some handwriting on the wall. 

Thoughts?   
 
What is the future of Google+ Communities?   I am incredibly frustrated.   I am the "owner" of a 70,000 member community for entrepreneurs here, and have had close to zero help or even understanding of any of the issues that are important to me.  

I put "owner" in quotes for a reason.   We have close to zero access to our own community data, it is extraordinarily difficult to contact our own members - or even know who they are, and we don't have even the most basic tools for community management.  I sometimes wonder - in exactly what sense do I "own" anything?

Since it is all but impossible to get technical support here,  I wrote two long letters explaining these issues to the previous head of Google+,  the chief architect, the head of this community, the communities product manager, and the head of a Google group that apparently no longer exists called "the Data Liberation Front".   Needless to say, I got no response with the exception of the previous head of this community who responded to one of my messages by saying they were discussing the issues I had raised, and one of them would contact me - which never happened.  

The most serious issue I have is the complete lock down of our member data.   The member directory for our community is all but useless.  You can look up someone by name, but if you know their name why would you even need to do that? - you could go directly to their profile.  There is no way to find members by their industry, or location - or for that matter any keyword in their profile.  As I said to one of my moderators, the most perfect contact for me could be in my community and living in my neighborhood - and I would never know it, or even have any way of knowing it.  

I would like to know what Google's plans are for communities.   I have never understood why Google thinks it is so horrible to reveal anything about their developments plans - small business using these tools especially need that.  The head of Google+ recently said that they will be "eliminating things that aren't working".  The shared circles - another tool important for community development was eliminated with no notice or warning.   Are the communities one of the things that "isn't working" - Google certainly seems to be doing its best to make sure they don't work properly.   They haven't been upgraded in more than a year - that is a pretty clear indication that Google has lost interest. 

It is virtually impossible to get any issues like this addressed on Google+.  The large number of "Google+ helpers" make sure that anyone who asks "inappropriate" questions is properly admonished here.   Usually, they are not even capable of understanding the issues so you have to dumb things down and explain it to them.   Then they give you what they think are Google's reasons for why you really shouldn't want what you say you want, or how it would not be to Google's advantage to make their products work properly..   Since these people troll all the help forums, most people trying to use Google at any level of sophistication simply don't bother - and many have given up and gone to other services.  

We used to be able to get some limited support on the posts of certain members and brands who provide auxiliary support tools, but now many of them have expanded their territory to these threads.   I saw one recently where a guy who pompously described himself as a "Google preferred contributor" when down and issued rebuttals to a half dozen members - all of whom were expressing opinions more sophisticated than his which he obviously was not able to understand. 

I am bringing this up only because it is a central issue here.   There is a base attitude here that I don't think exists at any other company - it goes something like this "Google is the most technically advanced company in the worlds, staffed with the smartest people in the world - if there is something you don't like about one of Google's products, then you either don't understand it properly, or there is something wrong with you".  

There are exceptions of course - some of the people who specialize in Google support really do understand small business - and will come up with workarounds or even alternatives tht could be used in conjunction with Google to address issues - but these people are few and far between.   I sincerely believe that Google is stuck in a horrible feedback loop - they have become so accustomed to people saying how awesome they are that even mild criticisms are considered to be an affront - so extremely serious issues are left unaddressed. 

I selected this community to raise this issue for a reason.   This is the only example I know of where Google is actually using its own products to try to build a business community, just as we have done.  The difference of course, is that we aren't paid for it, and can't route traffic to ourselves as was done here.    

I have worked my ass off to build my community and it has become increasingly thankless - and all attempts to get these issues addressed have failed.   At this point, I would like to know just two things - will communities continue, and if so will Google ever get back to developing them; and will or community data always be locked, useless and inaccessible as it is now?

If Google can't provide support for its products, they should at least help with an exit strategy.   
17 comments on original post
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Jens “Google Plus Yoda” Graikowski's profile photoRob Gordon's profile photo
26 comments
 
Hi +Rob Gordon​​. Though I do understand your concerns regarding the future of communities, I don't believe you have to worry. This is only a layman's opinion, of course, but just like you seem to see some writing on the wall for the discontinuation of communities, I see the same to the contrary.

G+ has always been an interest centred platform rather than a people centred one like Facebook. Communities are an important part of it. Collections are now another. Google seems to keep following that course even if communities haven't been updated much in the recent past. That doesn't mean they're not working on it.

That said, Google is notorious for changing their minds. Best example: G+ under +Vic Gundotra​​ was supposed to become the hub all of Google was supposed to revolve around. G+ under the new lead of +Bradley Horowitz​​ seems to be exactly the opposite. Apps are being split off by the dozens, a general decentralisation is taking place. A 180° turn. So, nothing is certain at G+ and I can see how that can unsettle those who put loads of time and energy into the platform, may it be for private or business reasons. Still, I maintain what I said before. I think communities are there to stay. I'd also wish for some improvements though, especially with the mobile app.

On a different note. Why do you waste time on attention seekers like +Peter van Rens​​? You are an old social platform pro and should know that feeding the trolls has never done anybody any good. ;-) 
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