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Help please my G+ hasn't been working properly when I open the app from the app it kicks me out and the only way I could get here was through chrome am I banned help 
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John R. Ellis's profile photo
 
Try reloading your App.  You posted here, so apparently you are not yet banned.
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Clinical 77

» ­Discussion  - 
 
Question.  I joined a site and noticed shortly thereafter the "moderator" was very offensive.   Makes sexual references towards women and posts nudity. 

I know you can report inappropriate posts, but wondering if the reports are going to the moderator is there a point, or do reports go to a "google" team?
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John Skeats's profile photoClinical 77's profile photo
4 comments
 
Thanks again +John R. Ellis  and thank you +John Skeats 
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Andrij Harasewych

» ­Discussion  - 
 
Any communities you know of that could use a kick in the pants? I can think of a dozen I've had to quit in the last two years because of the amount of nonsense that is allowed to occur.
 
Have you given up on your community, or was this the plan all along?
A healthy online community is active and vibrant, with enthusiastic and helpful members. Unhealthy communities, on the other hand, are not moderated, and the only active members seem to be there only to promote their own causes or their own business interests. As a community manager, you can’t just start a community and hope for the best to happen. You have to remain vigilant, and take necessary steps to keep improving it.

http://andrij.co/blog/sloth

From the "Seven Sins of Community Management" Series
http://andrij.co/blog/community-management-sins/

#communitymanagement   #socialmedia  #communities
Have you given up on your community, or was this the plan all along?
4 comments on original post
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Andrij Harasewych's profile photoMari-Lyn Harris's profile photo
3 comments
 
I would say I am more of a task master at this, yet because I am less people want to be a part of the group. However, the people who are in the group really do participate and feel supported.
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Sole Soleidae

» ­Discussion  - 
 
GUYS HELP!!!, i am the owner of the "random" and i accidentally deleted my account, and now i am not the owner, how can i be the owner again

NOTE: I cant recover my account

There are 3 moderators on the community can they help? i can contact all of them. if necessary....HELP ME!!!
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Sole Soleidae's profile photoEli Osadchenko's profile photo
19 comments
 
Ok
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Deborah Stambler

» ­Discussion  - 
 
Hi there- I'm moderator for a GPC that's private. I've successfully sent out 3 invites. Now, the invites I'm sending are being received. The people I'm inviting are in my Circles and in the Circles for the owner of the GPC. I can't find any good info on a fix. Anyone else had this problem? Any suggestions for a fix and for where to find really solid support? I'm worried because some of the people I need to invite are a bit techno-phobic.
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John R. Ellis's profile photoDeborah Stambler's profile photo
3 comments
 
Thanks! i got it working.
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Susan Rastella

» ­Discussion  - 
 
HI, I'm fairly new as a moderator on a Google community.  I started posting as just a member.  Within a week or so I was "promoted" to moderator.  Then, a week later, I became the owner of the community.  Now, I don't mind since I am very interested in this community and it gives me a chance to get more people involved but how did this happen?   Any thoughts?
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John R. Ellis's profile photoSusan Rastella's profile photo
4 comments
 
Thank you all for your input.  The group is relatively small (723) but I can claim somewhat of a contribution because it had only 434 when I started as a contributor.  It has one other owner but he never posts and ten moderators (one I added).  Hopefully it's my communication skills and not an accident.  The comment about contacting the owner was perfect.  I did and never did get a response.  I guess I'll just keep adding content and hope everyone else gets more involved or give me a direction they would like to see.
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Well so we had this community, there was an Owner and two other Mods. (one of them was me) and then what happened is that someone hacked the Owner's account and she had to delete it. It was all in a hurry and she had no time to promote one of the mods to an owner. Meanwhile what happened is that someone removed the other mod from the community. Most probably, it was that hacker. So when the other mod finally joined back, she was no longer a mod and we don't have an owner to promote her back either. I'm now the sole mod of that community......so can anyone give a solution for this problem, is there any chance by which we could get an owner or another mod may be????
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PARTHABI KANUNGO's profile photoMarsha Sortino's profile photo
3 comments
 
Good answer +John R. Ellis thank you. :)
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Luis Santos

» ­Discussion  - 
 
It´s ridiculous that, up to now, Google+ still not notify the owner/moderators community if a post is tagged as possible spam...
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Rich Koning's profile photoLuis Santos's profile photo
7 comments
 
+Rich Koning , I´m of course asking for an option. A checkbox on cmm config like Notify when possible spam post arrives.
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hardeep khachar

» ­Discussion  - 
 
Can someone please suggest me some communities that I should join?
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John R. Ellis's profile photoAlfred Taylor's profile photoLupe Calderon's profile photoLupe Calderon's profile photo
5 comments
 
Just click on G+ "All communities" on your page and choose your interest! 
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Ethan Randall

» ­Discussion  - 
 
Due to some recent things (and mistakes) I now have work to do for this community. Is there anything you want help with or anything you think I should do?

Edit: I know know my job. I will write many tips for others to use. Just don't let me go overboard.
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John R. Ellis's profile photoJoost Schuur's profile photo
9 comments
 
Lovely plumage, the Norwegian Blue.
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hardeep khachar

» ­Discussion  - 
 
Hoe to become moderator here?
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Ethan Randall's profile photo
8 comments
 
In my communities I just try to find the people that help out often. You know, the ones that comment and give advice, the ones that report bad posts, maybe even try to help you personally. I like those people. :)
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Carina Gonzalez

» ­Discussion  - 
 
Has anyone been using the gplus.to/ free service to provide a shortened URL to their community?  The gplus.to/ company seems to have folded.  Anyone know the details?
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Carina Gonzalez's profile photoJack McKinstry's profile photo
8 comments
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Jillian See

» ­Discussion  - 
 
I have a most wonderful community and I am a moderater there ,unfortunately due to hiccups with google , trying access my account and with no success , I have created a new account same name, photo, which is accepted but have lost my original google + community login  and history.I can see that I am still a moderater there this happened yesterday!!.  Can someone tell me  how I can get back my original account .Thanks Jilly
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Jillian See's profile photoGeorge Lavall's profile photo
4 comments
 
You didn't say your passwords were lost. You can retrieve your account in several ways. Asking others they can send a reset to your mobile phone. 
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Dan Eastwood

» ­Discussion  - 
 
This might be something moderators should be aware of, because it can make it difficult to tag a community member:

This profile is named 
+ReadyourbibleTodayLearnHow
but displays as
+Learn how to read the bible

If you type "+Learn how to read the bible" you get nothing. I'm not sure how that works, but it's a little annoying.

PS: Please don't bother this person. They have done nothing wrong, it's just the only example I have 

https://plus.google.com/+ReadyourbibleTodayLearnHow/about*
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John R. Ellis's profile photoEli Osadchenko's profile photo
4 comments
 
Well a lot of people have nicknames, so you may know the nickname but it shows up as something close or something else
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Danielle Buckley

» ­Discussion  - 
 
Do you own a public ask-to-join community (one where you approve each new member request)?  If you do, I'd love to chat with you about your community to get feedback as we improve the way communities work in G+.  Respond in the comments and I'll PM you.  

Thanks everybody for the work you do to create engaging communities experiences on G+!
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Robert Lamar's profile photoDan Eastwood's profile photoMiha Rus's profile photo
17 comments
 
+Danielle Buckley for the rest of us, how did this change?
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Dr. Ronald G. Shapiro

» ­Discussion  - 
 
Hi,

     I moderate a very large (one of the largest 100) communities on Google+.  One of my roles is to remove inappropriate postings and ban members who display inappropriate behavior in the community.

     A few days ago one of the members posted a most inappropriate comment below the description of some of the programs which I offer.  I removed the posting and banned him from the community.
 
     As what seems to be retaliation he "shared" a copy of my article on his page with inappropriate language in the description as well as in some comments below.  I requested that G+ remove this and they have not.  I asked this community for help a few days ago and a few members provided information for me.

     My question to you at this time is more of a discussion than a request for help with this specific issue.

     My thinking is that as moderators we are providing a real service to Google to help their business and we are not being compensated.  As such, would it be unreasonable for Google to at a minimum provide us with some sort of hotline or expedited service when this happens to get stuff like this removed immediately?

     I do think that people should be able to post on their own page a comment about my community, whether or not they like the way I moderate it, or even to start their own community to compete with mine.

     I think that doing something like what this person did is not acceptable, and at a minimum their posting should be removed immediately (and perhaps they should be banned from all of Google). 

     What are your thoughts?   
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Dan Eastwood's profile photoJohn R. Ellis's profile photo
25 comments
 
+Dan Eastwood People can be passionate about their beliefs, and express it in more or less socially acceptable ways.  Atheists and Skeptics get a lot of both death and lawsuit threats, but the death threats are rarely carried out.  Some people hate reality.
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We asked some of the best social media experts on LinkedIn to share their tips for tackling the trolls. 

What tips would you give? (oh, and don't forget to add us to your circles!) 
In folklore, a troll is: “an ugly cave-dwelling creature depicted as either a giant or a dwarf”. When we think of a troll nowadays, the wicked, supernatural, fairytale-like creature of children’s tales isn’t usually the first thing that springs to mind. Since the rise of the internet, a new type of troll has emerged. The troll as we know it today is...
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Dan Eastwood's profile photo
 
With regards to G+ community moderation, I recommend copy/pasting generic "boilerplate" messages that refer them to the community rules, or quote the riles directly.
This addresses the problem directly, yet leaves the troll with an unsatisfactory reaction. I have a text file with a set of responses saved on Dropbox where I can quickly get to it when I need it.
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Jonathan Seyghal

» ­Discussion  - 
 
Jonathan Seyghal originally shared:
 
Well these moderation options seem new.

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John R. Ellis's profile photoJonathan Seyghal's profile photoWill Horn's profile photo
6 comments
 
Mobile. Still got the trusty ability to ban, remove post and report as spam via 'ban member'.
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John R. Ellis
owner

» ­Discussion  - 
 
Suspending Communities with Spam posts in them

Did anyone here know this is a thing that G+ does?  It was totally new to me.  Another reason to have enough good Mods in every community to look for and remove any Spam.  Here was the exact message:

"Your community Work From Home Opportunities appears to contain spam content. This violates our User Content and Conduct Policies. It's currently viewable only by moderators. Please remove the offending content and submit an appeal to have the suspension lifted."


#Spam  
 
How's it going? I need a little help with my Google Plus Community! My community was just shut down due to spam, I need to remove the offending content and file an appeal. It's very difficult to know which posts they are referring to! I have thousands of posts. Should I delete everything and start over? Thanks for your help
17 comments on original post
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John R. Ellis's profile photoRob Gordon's profile photoMike Noyes's profile photo
23 comments
 
+John R. Ellis It is - mine is about 60,000 right now and while we have managed to keep it valuable, the workload is getting a little ridiculous.  It  is unfortunate, but this may be one of the few areas where success and "growth" is a disadvantage, and is in a a way penalized.    I don't know the answer, but I do consider it to be a big problem
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