error loading information about the communityThere was a problem getting information about the community.
Well this is new... To me, at least. Here's the short version: I've been getting that message for the last 24 hours trying to enter a community I moderate: http://goo.gl/EhlzE3
It still shows up in searches: "Travel Writers, Bloggers and Armchair Travellers", and I had someone who's not a mod (or even a member) try to access it: same problem.
Here's the longer version: The community in question, like all
of the travel blogging communities on G+ and most
of the travel blogging communities/groups on any social property, was flooded with self-promotional spam and link litter. Surprise!
The owner of the community asked for help in dealing with it, so I and a few others joined. And since my reputation for being a heavy-handed moderator is mostly deserved, you can imagine what I did. With full permission from the owner and consensus of the other mods (all of them new to moderating), we enacted a pretty harsh new rule set, confirming everything that was in the spam folder (oddly enough, I received many "thanks for letting me know about my spammy behavior, I'll get better" comments), creating new categories, and deleting those that were spam filled. This happened over a few weeks.
Now, two days after the big deleting of spammy categories, I can't get in. And from what I can see, no one
can get in. The timing is suspect. I don't think the owner banned me (and again, he was onboard with the change, but could have had second thoughts, I suppose) because the other account couldn't get in. I don't think he deleted the community, because it still shows on searches and, apparently, in the preview box below. So I'm left to surmise that removing a few thousand posts by deleting spam-filled categories, leaving a 8,000+ strong community with less than a dozen posts might have had bad effects. Which sucks, because it shouldn't.
Thoughts and suggestions? Yes, I've already filled out the feedback form. We all know those rarely get answered.
If I killed the community and it can't be recovered, then the silver lining is there's one less spam-pot out there. But it wasn't my intention, and I was looking forward to re-growing the community as an example of quality content. So... drat.