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Mod. Man. Service

» ­Bulletin Board  - 
 
Reminder - same information posted in the FAQs here in About - how to repopulate your Communities pull down menu - which seems to be affecting a lot of G+ accounts again lately:

#Community  
 
Post to repopulate communities for sharing

Making a public post to repopulate my communities to share to.  Stupid code changes.  Last time I had to do this was about 3 months ago, IIRC.

If you can't get the pull down to share to communities - fix it by making one public post, exiting G+ from the account, and signing back in.  They magically reappear.

#missingcommunities  
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John R. Ellis's profile photo
 
Note that Google changed it's logo to Product Sans font, and Chrome released a new version today:  Version 45.0.2454.85 m
Forced update is now behind a pull out menu, but be sure to update ASAP and expect new glitches.
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Dominion of Darkness

» ­Discussion  - 
 
ATTENTION ALL MODERATORS OF THIS COMMUNITY

I'm still having issues with posts in my own communities that I am OWNER of showing up as "SPAM".

when is this situation, if ever going to be resolved?
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John R. Ellis's profile photoJohn Skeats's profile photo
15 comments
 
+John R. Ellis I agree -- but I don't get a vote. :-) I recommend submitting feedback. 
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Imran Mirza

» Ask Questions  - 
 
Hi.  I had a very small query about posts that appear for moderation: if I "reject" a post that has been flagged as possible spam, will that post appear as "deleted" on the person's home page (with the info scored through)?
Thank you.
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Imran Mirza's profile photoJohn R. Ellis's profile photo
3 comments
 
+Imran Mirza Robert is giving you the correct terms, because your question uses incorrect ones.  If a post is deleted, you can't see it.  Only G+ or the OP can delete posts from the post tab of the OP.  O/M can remove them from being aggregated by  the community - which puts a line through the community name on the OP post tab, if they elect to show community posts.
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bLAcK_ oB1To

» Ask Questions  - 
 
How long does it take to get back in a community u got kicked out off?
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John R. Ellis's profile photobLAcK_ oB1To's profile photo
3 comments
 
Yea I was removed thxks guys
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Kealiʻi Akina

» Ask Questions  - 
 
I have a community for my class but the members list says 85 but when i click the view all members it changed to 15.  How can I fix this?
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Aleena Jadoon

» Ask Questions  - 
 
Can anyone plz answer my question.
i recently made a community on g+ but im unable to set pic for it..my pc says its too short.i tried too set a lot of pics but failed.HELP ME PLZ.
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Rajesh Narayanan's profile photoAleena Jadoon's profile photo
7 comments
 
+Rajesh Narayanan well! Thank u very much for help.:-) 
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Josh Levitt

» Ask Questions  - 
 
Can I ask, Is there a way to see who was the last person who joined your community?
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John R. Ellis's profile photoAndrew Hatchett's profile photo
6 comments
 
Thanks +John R. Ellis, I'd forgotten about that since I never issue invites to join my community.
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fire collection

» Ask Questions  - 
 
Hi there,
Can i ask a question  :)
I have a community and can i promote all the other members to moderators ?
is there any limit ?
Thanks .. i just want to have a special community 
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Binh Pham
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Josh Levitt's profile photofire collection's profile photo
6 comments
 
Thank you ;))
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KoKo Kame

» Ask Questions  - 
 
Hi, I have a question about my community. I created my new Japanese community a week ago and about 500 people are joining. I am now thinking about how to increase number of members in my community because my community is about finding people who have same or similar hobbies. Which means to accelerate my community growth more and more, I need a lot of new people. So I thought that I need to find someone who is able to invite their followers to my community. However the problem is that there have to be a profit for the people who invite their followers. Is there a way to solve this problem?
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John R. Ellis's profile photo
 
Generally cash is king, but some might settle for fame like ownership or a mention in the About section.
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Josh Levitt

» Ask Questions  - 
 
Hey guys,

How many moderators should one have per member, on average?
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Josh Levitt's profile photoJohn R. Ellis's profile photo
3 comments
 
Whether it is open to join or ask to join also makes a difference - mods will be busy with spam in large open to join, and busy with requests if many people want to join, but less post moderation.
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Josh Levitt

» Ask Questions  - 
 
Does anyone have some inside information on where to share a community without the post being removed or  make the owner feel that its not self promoting. A large public community of some sort that doesn't mind.

Information regarding invites would be great too.

Thanks
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John R. Ellis's profile photoJosh Levitt's profile photo
4 comments
 
+John R. Ellis That's my goal, to be the best in my customer niche. Second best I believe at the moment, and no1 regarding engagement. So its a working progress. Thanks for your advice :)
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Josh Levitt

» Ask Questions  - 
 
What is the ratio for active users within a community.? At the moment I'm on 13 active out of 628 - 2% 
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Josh Levitt's profile photoLinda Buquet's profile photo
13 comments
 
Thanks so much +John R. Ellis. I'll check to see if that's still an issue. But I'm most interested in it for my tightly gated Local Search Pros Community which has just under 500. Lots of top minds in the industry and great contributors, so I'd like to give top posters some recognition.
But for my new big community, it sure would be nice for just keeping tabs on how we are doing as we clean up and try to boost interaction.

Great community you have here!!! I'll be a regular and hope to contribute if I have anything that would help other community owners/moderators.
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Josh Levitt

» Ask Questions  - 
 
Hello everyone,

I am the owner of the community mentioned below and would love help to improve the community, anyone's help would be appreciated dearly.

I must admit its been a slow process on increasing member counts and improving engagement. I've been writing comments, liking posts, posting myself and even brought on 2 or 3 moderators via a trial basis. The community has 628 members and on average 10 people post with the one outlier here or there.  Each post receiveds about 5 likes each, which I am actually really happy for. 

I would love to gain extra knowledge on how to drive engagement in the community, increase numbers and  turn the community into the number 1 customer service place to go to if you need good information relating to the subject.

Also love to make friends with fellow owners and moderators. 

Thanks to you all :)
Customer Service Excellence
It's not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
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pir asad shah's profile photo
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About this community

This is a grassroots community of Google+ Community moderators that come together to share the experience and expertise in effort to help each other build stronger Google Plus Communities (GPCs). NO SPAM. NO LINK LITTER. NO SHARING YOUR NEW COMMUNITY HERE. Our most frequently asked questions: Q: How do I get more members to my GPC? A: Fill it with remarkable content so that they cannot help but join. Q: How do I get more members engaging with my GPC? A: Accept that most will lurk, but see the first answer. Q: Can I change my private GPC to public? Or vice versa. A: No, you can't. Q: How do I become a Community Moderator? A: Owner promotes you from membership. Q: Community was left Ownerless - how do we get one? A: You can't. Read this: https://plus.google.com/+JohnSkeats/posts/DhMwWGRnN6g Q: I'm new and want to create my own GPC. How? A: Read this: http://andrij.co/blog/community-owner-guide/ Q: How do I create/manage a Community on my mobile device? A: Read this: https://plus.google.com/102059301521610707137/posts/S1WcT3YF5Mb Q: Posts are missing - where did they go? A: Read this: https://plus.google.com/+JohnREllis/posts/MWk3ZhmRy8w Q: Why are my posts in the Spam Filter? A: Read this: https://plus.google.com/102059301521610707137/posts/6gPz8hhUpPh Q: Ever since Collections rolled out, when I try to post to my Communities, the pull down menu no longer lists it. A: Make one Public post from your account. Sign out of G+. Sign back in. The pull down menu will be magically working again to show ALL your communities. Note: The Banter category will be periodically purged. The community was founded by Peter G McDermott, but is now lorded over by a mix of gentle and heavy-handed moderators, none of whom actually work for Google or G+.

Josh Levitt

» Ask Questions  - 
 
Hi Guys,

I just want to get to the bottom of this, and see if its a bug or something else.  I posted an article this morning in the community and it has now vanished. The article shows in my profile. I analysed the problem to be a bug or if my moderator which I highly doubt removed the article. What do you guys think? Oh and I am the owner with only 1 moderator.
Thanks

Please see image for more details.
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John R. Ellis's profile photoRobert Lamar's profile photo
11 comments
 
I was imagining a scenario where removing the category would cause many posts to get orphaned, but I suppose you could move the targeted post to a throwaway category, first. :)

I must admit, I'm having a hard time coming up with a usecase, though.
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Josh Levitt

» Tips & Tricks  - 
 
Just a nice tip for any mods or owners, which I find is a nice touch at the end of the month. Purely just acknowledgment.
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Linda Buquet's profile photoJosh Levitt's profile photoMaria “To'on” Haringan Sanah's profile photo
4 comments
 
you most welcome +Linda Buquet 
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Henry Kwong

» Ask Questions  - 
 
Quick question: If I share a community with one of my circles, and check the email option, does Google+ really send emails to everyone in the circle? I'm just curious because I just did this, and it seems like nobody received anything. (Maybe because is Friday afternoon?) When I send out invites, however, I get responses immediately every single time. When I share with emails... no results. Just wondering what really happens when we share with the email option.

Pls let us know.

Thanks
1
John R. Ellis's profile photoJosh Levitt's profile photo
5 comments
 
Thanks for the input +John R. Ellis My list comprised of 292. Its great I already have 4 new articles posted by the actual authors. Your community is fantastic. Huge thumbs up for all your help. My utmost appreciation sent your way. Cheers
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Josh Levitt

» Ask Questions  - 
 
Hi guys, me again, My apologies for filling up the forums. 

Does anyone have a method for giving incentives for participation in a particular community?
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John R. Ellis's profile photoSeth Burgess's profile photo
4 comments
 
We used to run a "submit your photo for the community avatar" type thing, but it was typically filled with less than stellar photos and was something more for moderators to have to do so we've since dropped it.
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xXZombieSlayerX x

» Ask Questions  - 
 
Hi im new an I would like to ask this question.

I got kicked from the minecraft pocket- edition beta community for liking too many of peoples posts. Its a public community. Is there a way i could get back into that community or am i out for good and i cant get in no matter what.
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John R. Ellis's profile photo
 
It's not very likely that is the reason you were banned - but if so, you can probably get back in with another account, or appeal to a sympathetic Owner/Mod to unban you.  Since it is public, you can still see and plus and reshare all the posts as an outsider, too.
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Josh Levitt

» Ask Questions  - 
 
I have 4000 invites in my community invite list. Is there any way to remove this in bulk.?
1
John R. Ellis's profile photoJosh Levitt's profile photo
2 comments
 
+John R. Ellis  Thanks for letting me know.
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Hello Community Owners

Does anyone know of a way to schedule posts into a community from a page? I'd like to use a page I have for news announcements into my community, but scheduling managers like Hootsuite can only post to the Pages own stream, community options aren't available. You'd think by now there'd be some way to do this. Any ideas? :-)
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John R. Ellis's profile photo
 
I have not used it, but have you checked "Do Share"?  I think that's the one people were using a year or so ago, and pretty sure it worked for Communities.  
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