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John R. Ellis
owner

» ­Bulletin Board  - 
 
IMPORTANT MESSAGE: To Join this Public Community as a member, do not just click the Ask-to-Join button - but ALSO Private Message (private G+ post, not a hangout or email) +John R. Ellis with a request for Approval, and if you don't show your Community posts on your Post Tab, please include a link to at least one community you Own or Moderate.   Thanks. 

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FAQs about G+ and G+ Communities:
3 Billion current accounts
~ 1.5 M more accounts added daily
2.9 Million current Communities 
~7400 new Communities created daily

 Resulting in these:

Current Community O/M Issues

 * * * * * * * * * * * * * * * * * * * * * * *

The New G+ Interface is a Pilot (Test) Project and has not yet installed all the features needed for Community Management, and various other features for various other platforms.  Use Classic G+ for Community (and Page) management until they get around to putting the features into the placeholders.

See this post by John Skeats for further details about tools:
https://plus.google.com/+JohnSkeats/posts/8R6LkoZZgF4

See this blog and 17 minute video about using the new interface:
http://www.martinshervington.com/the-future-of-google-plus/

 * * * * * * * * * * * * * * * * * * * * * * *

Reminder - be sure to check the information posted in the community About Section for answers to Frequently Asked Questions here.

TIP - To find and remove the live (dead accounts no longer show) Bang Girls from your membership list, go to Membership Search and type in:  Quote, Bang, Apostrophe - i.e.: [ "!' ].  Should bring them up to the top of the membership list, for removal, and ALSO alphabetizes the entire membership list!  ;-)

Some additional current issues with Communities, even in Classic View:

Members, including O/Ms, are unable to post new posts to their communities - getting a "try again later" message.

If you change the category of a post in the Spam Filter without approving or rejecting it, then leave the filter, the post disappears - it is no longer in Spam filter, does not post to the Community, and shows on the OP post tab as having been posted to the Community.  Or the post gets stuck in the filter and can't be managed.

"New Posts" number is missing or wildly wrong.  Mods no longer can see that there are posts to the community if they are in Spam filter, unless they enter the community and check.  Number indicates a new post, but it can be hours later before it is actually displayed in the community.

Spammers may be sneaking around the Ask to Join button in the new interface.  This has not been fully verified.

O/M do NOT see all posts or comments by members who block them.

YouTube video posts going to spam filter, even posted by Owner.

Posts, especially YouTube videos, are seen only by the OP even when not in the Spam Filter.  No one but the OP can comment on some You Tube posts after they have been restored from Spam filter, when they are visible to the community.

Collection posts going to spam filter.

Trolls and hackers still hijacking communities.  TRUST NO ONE!

Posts get dozens or hundreds of Plusses, then the plusses disappear.

Notifications not working well, and disappear when you try to read them.  This link might help you recover the lost ones:  https://plus.google.com/notifications/all


Feel free to use the comment section of this post to bring up new questions or new issues, especially if you don't think it needs a full post in the community.


Updated March 23, 2016.

#Community     #Problems    
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John R. Ellis's profile photo
99 comments
 
Chrome Version 52 is out now:
Version 52.0.2743.82 m
I don't know what all is new, but I read Google removed the Backspace Shortcut because of all the disasters it caused.
BTW - new version of CrapCleaner out too:
A new version, 5.20.5668 is available to download!
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Star Warden

» Ask Questions  - 
 
Hey, everyone. I have a small question. Either I am blind or the option doesn't exist at all, but I have found no way of sorting members alphabetically or, at the very least, by join date. I was trying to look up a member using their name, but it seems that they just won't show up. Google says "No member whose name matches the search criteria was found." and I am 100% convinced I typed in the right name. I tried it even with capital and without capital. I gave up and tried sorting the list, but to no avail. Would someone please help me out?
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Margaret Siemers (Siemers Rafter Room)'s profile photo
4 comments
 
I just tried that myself, nice trick! However you need "!!" to get it to alphabetize. The quote marks are important.
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Greg Poulos

» Ask Questions  - 
 
Is there a way in a community, when someone asks to join (we have set Request to Join as default) for a splash screen to appear? or some type of message?

We want prospective members to see Community Rules or a message BEFORE the final click as to join.
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Margaret Siemers (Siemers Rafter Room)'s profile photoChris Wilson's profile photo
23 comments
 
Pleasure is mine
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João Carlos

» Ask Questions  - 
 
Question: how do you guys deal with raiding communities?

Unfortunately, google plus has more raiding communities than it should. By raiding communities I mean communities where the sole purpose is to share stories about how they bait/harass other communities or plan raids. Like for example:
https://plus.google.com/communities/113948972519403081136

I usually ignore them but now I'm wondering if there's something we can do. For example, if I report the community, will google at least look into it or will they just ignore?
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John R. Ellis's profile photoJames Parr's profile photo
7 comments
 
+John R. Ellis you opened my eyes...thanks
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Kohana Hide

» Ask Questions  - 
 
Don't know if this would even mean anything but, there's like several ways how people can promote hate speech, racial slurs, flaming and stuff, would G+ ever give O/Ms a bit more arm to put G+ trolls and bullies at bay in communities, similar to how another social network (one with the blue bird logo) did just very recently. I mean to prevent any campaign of hate and perhaps really keep Google a healthy environment for everyone?
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John Skeats's profile photoKohana Hide's profile photo
9 comments
 
+John Skeats sir, that is good to hear.
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rajlaxmi chakravarthy

» Ask Questions  - 
 
Hi ,
It's almost two weeks since I am not able to add to my friends /followers to my circle. I own a community. It's a very small community. Why my community growth has been restricted may I know please ? Inviting people to community is a wrong /crime ? Many people aadded me to their circles. ..unfortunately i am not able to do .
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John Skeats's profile photo
43 comments
 
+rajlaxmi chakravarthy Deleting and recreating your account could actually cause further problems for you. I do not recommend doing that. Even if you were to do it, it would not completely reset your account.
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Anime & Manga

» Ask Questions  - 
 
Is there a way to prevent people from creating/inviting my community to an event? The event will show up on the right side usually under about and I have to manually go and delete the event. It seems like something that shouldn't be allowed by just anyone.
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Margaret Tompkins's profile photoAnime & Manga's profile photo
3 comments
 
+John R. Ellis You understood correctly. It is frustrating as users will create events that are unrelated and I don't know how to see who created the event so I don't know who to ban. Hopefully the beta will come sooner rather than later. Thanks again.
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Jenn Akin

» Ask Questions  - 
 
This is not happening with me but with a friend...anyway when she posts things it says to your circles but then when it posts it says she shared privately????
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John Skeats's profile photoJenn Akin's profile photo
2 comments
 
+John Skeats ok thank you I will tell her that is how it works! I really appreciate your help and so will my friend.
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Margaret Ornsby

» Ask Questions  - 
 
Have just received notification that all apps users will be forced onto the new G platform soon.
My understanding is group moderation still requires the old interface (or at the very least is one heck of a lot more efficient).
I might be behind the times here, but is my understanding still true? Is there a work-around?
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Sue T.'s profile photoJohn Skeats's profile photo
13 comments
 
While the Transition Guide comment is for Google+ users, I have seen nothing at all talking about when classic Google+ will be retired for non-apps accounts. It is very safe to assume that Google's plans are to retire classic Google+ for them as well. The only question is when. My personal guess is that the timeframe for apps and non-apps accounts will be very similar.
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Just A Warning
The account listed below keeps switching name to a moderators name on a community then messages the owner saying they have lost access to their account could the owner invite them back and mod them again, tried it with me and got no joy I been around too long to fall for it.
https://plus.google.com/u/0/104942484224911717935/posts?cfem=1
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Chris Gilham (Bald Bouncer)'s profile photoEd S's profile photo
11 comments
Ed S
 
That's great! If others can independently reach the same conclusion and do the same thing that would help too.
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DM101 L

» Ask Questions  - 
 
Everyday I am getting dozens of requests in my Google+ email messages for people wanting to join one of my communities, however, every time I go to the community, there is no one "waiting for approval". It only happens with this one community that I own. It does not happen with others.

Has somehow this community got into some sort of app. that keeps generating membership requests, and then deletes them. The requests all seem "foreign".

Here are the some requested profiles: https://plus.google.com/u/0/111236767407625308417/about?cfem=1

https://plus.google.com/u/0/118101514070811601186/about?cfem=1

https://plus.google.com/u/0/101837399005742248871/about?cfem=1

https://plus.google.com/u/0/115374803666201388772/about?cfem=1

https://plus.google.com/u/0/113801987663122068373/about?cfem=1

Is there any way to stop this? It is taking a vast amount of my time?
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Robert Lamar's profile photoDM101 L's profile photo
14 comments
DM101 L
 
+Robert Lamar
Thanks! I'll look into it! :)
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Lucina Anime

» Ask Questions  - 
 
Is it possible for people to hack other communities?
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Ed S's profile photoJohn R. Ellis's profile photo
34 comments
 
+Ed S Thanks - I've added the link to the Form to this Community links.
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About this community

This is a grassroots community of Google+ Community moderators that come together to share the experience and expertise in effort to help each other build stronger Google Plus Communities (GPCs). To Join this Public Community as a member, do not just click the Ask-to-Join button - but also Private Message (private post, not a hangout) the Owner John R. Ellis with a request for Approval, and if you don't show your Community posts on your Post Tab, please include a link to at least one community you Own or Moderate. NO SPAM. NO LINK LITTER. NO SHARING YOUR NEW COMMUNITY HERE. Our most frequently asked questions: Q: How do I get more members to my GPC? A: Fill it with remarkable content so that they cannot help but join. Q: How do I get more members engaging with my GPC? A: Accept that most will lurk, but see the first answer. Q: Can I change my private GPC to public? Or vice versa. A: No, you can't. Q: How do I become a Community Moderator? A: Owner promotes you from membership, or demotes you from Owner. Q: Community was left Ownerless (Orphaned) - how do we get one? A: Apply to G+ to be given ownership - see link: https://support.google.com/plus/troubleshooter/6361621 Q: I meant there is an owner, but MIA - can we get a new one? A: You can't. Read this: https://plus.google.com/+JohnSkeats/posts/DhMwWGRnN6g Q: I'm new and want to create my own GPC. How? A: Read this: http://andrij.co/blog/community-owner-guide/ Q: How do I create/manage a Community on my mobile device? A: Read this: https://plus.google.com/102059301521610707137/posts/S1WcT3YF5Mb Q: Posts are missing - where did they go? A: Read this: https://plus.google.com/+JohnREllis/posts/MWk3ZhmRy8w Q: Why are my posts in the Spam Filter? A: Read this: https://plus.google.com/102059301521610707137/posts/6gPz8hhUpPh Q: Ever since Collections rolled out, when I try to post to my Communities, the pull down menu no longer lists it. A: Make one Public post from your account. Sign out of G+. Sign back in. The pull down menu will be magically working again to show ALL your communities. Q: Someone is screwing up the community - is there a log of Activity to see who is doing this? A: No. Note: The Banter category will be periodically purged. The community was founded by Peter G McDermott, but is now lorded over by a mix of gentle and heavy-handed moderators, none of whom actually work for Google or G+.

Don H

» Ask Questions  - 
 
+John R. Ellis​ or any other moderator in here. Your all very helpful.
Question maybe I missed the memo. But did Google get rid of the ability to post polls? I'm on android and made a poll for my community last weekend with no problem.
Now I can't. I even switch to Chrome desktop version and type up the poll. But it won't post. So now no more polls allowed?
Thanks for all answers.
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Don H's profile photo
13 comments
Don H
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Oops I was wrong. Didn't figure it out yet. Hopefully I'll figure it out this weekend.
I love this community cause everyone is so helpful. Thanks everyone...

Add a comment...

an44s2

» Ask Questions  - 
 
Apparently all my posts and comments in a community I moderate are nowadays being flagged as spam. Idk why, but I only noticed it when I saw a huge decrease in activity in my community posts, as well as no responses to my comments. Even changing to a new account (+usb4coir ) did not help either. As you can see in the screenshot attached, in the flagged comments section in a post made by this account (https://goo.gl/3ErT9V), usb4coir's very own comment is being marked as spam, even though usb4coir is a moderator of the community and it's my post! How do I solve this never-ending problem?! Lest this post also gets flagged in this community too...

The community I moderate that is in question BTW is the Minecraft Community, https://plus.google.com/u/1/communities/117203041845651730126. Thanks for reading this.
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Howard M. Steinberg's profile photoan44s2's profile photo
8 comments
an44s2
+
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2
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There should be a way to directly contact Google+ to fix the problem. But however, I'm not sure whether they would respond...
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Doug Essinger-Hileman

» Ask Questions  - 
 
In one of the communities I own, there has been some discussion of changing the categories. Several questions:

- do I understand correctly that if a category is deleted, all the posts in that category get deleted?

- are there any tools (perhaps third-party) which might automate (bulk) moving posts from one category to another?
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Andrew Hatchett's profile photoHoward M. Steinberg's profile photo
16 comments
 
Much appreciated, +Andrew Hatchett.
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Kohana Hide

» Ask Questions  - 
 
Is there any way G+ can do something about this recent social engineering going around, to somehow help O/Ms protect their communities and provide them better support in rendering such "hackers/hijackers" null and void?
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Eric Peña (E)'s profile photoRich Koning's profile photo
7 comments
 
TNO. Trust No One
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Lucina Anime

» Ask Questions  - 
 
I have a collection on my second account and I it won't let anyone comment even though it's public and and the settings say people can comment 
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Lucina Anime's profile photo
6 comments
 
It works :)
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Big Buff Rainbow Puff

» Ask Questions  - 
 
So my community https://plus.google.com/communities/104191612064618753020?iem=4&gpawv=1&hl=en-US was either hacked or changed by moderators that have betrayed us. The thing is that I don't have an image for every time it has happened! Now we seem to be doing better and we very carefully choose the moderators.
What do you think happened and any suggestions?
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John R. Ellis's profile photoJohn Skeats's profile photo
2 comments
 
I would get rid of the most recent moderators you added before the first time the problem occurred.
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João Carlos

» ­Discussion  - 
 
Well I guess I should report about what happened today. One of the big communities, Anime Zone, was hijacked: https://plus.google.com/u/0/communities/100668096029919311319

The culprit seems to be this guy: https://plus.google.com/u/0/+YoussefAhmed/posts

It's the usual story, the owner promoted someone they shouldn't and crap happened. This warning is for just in case any owner or mod here beware this guy, that may try to hijack other communities in the future.
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Rupert Wood's profile photoAnime & Manga's profile photo
12 comments
 
+Rupert Wood That's good to hear. I try to keep my feedback to one or two sentences stating the issue and a possible solution.
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Dean Stone

» Ask Questions  - 
 
Why does my profile photo on my posts suddenly keep changing to other peoples profile photos?

Anybody else experiencing this?

That is not me in the photo.....I'm a 55 year old white man lol. 
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Dean Stone's profile photoMargaret Siemers (Siemers Rafter Room)'s profile photo
10 comments
 
+Dean Stone Well, that's a blessing at least. And thanks for the rest of the story. : )
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