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Stéphane Hamel
owner

Questions  - 
 
Question of the week: Have you integrated GA with your Lead/CRM/Sales/back-office system?

There are many ways to gain greater insight. With the advent of Universal Analytics, we now have access to features such as User Id, Custom Dimensions & Metrics, Data Imports, the Measurement Protocol - all of which can be used to gain a better view of our visitors & clients by integrating data from/with your Lead/CRM/Sales/general Back-office (BO) systems.

Want to learn more? Have you read +Daniel Waisberg latest book "Google Analytics Integrations"? http://goo.gl/mpWIOf
70 votes  -  votes visible to Public
No intention to integrate
19%
Not yet (will in 3-6 months)
49%
Integrated with CRM/Lead/Sales/BO data
33%
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Kath Dawson's profile photoOscar Huillca's profile photo
10 comments
 
+Stéphane Hamel thanks for the recommendation, I've just ordered +Daniel Waisberg's book. It looks to be just what I am looking for to get me back up to speed with Analytics and outlining the integrations I need to concentrate on. I hope it will save me time hunting around for the best advice.  
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Mark Hazeldine

Questions  - 
 
Hi, I recently realised that my GA view filters were all wrong and needed to completely redo. I added them to a new, clean, test view. I'm now happy with them. Should I copy them across to my main view, or deprecate/sunset the old view and continue to use the new, clean view going forward? If the second option is better, how would I stop recording data on the old view without trashing it (I want to keep the historical record)?
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Tobias Kraeft (Rocket Internet)'s profile photoMark Hazeldine's profile photo
2 comments
 
Haha. Nice idea! By "all wrong", I mean I was trying to filter out internal IP addresses but doing it incorrectly. I have since been using segments to filter out internal traffic by filtering out certain service providers. The results I have been getting in the old view with the segment applied are reasonably close to the "correct" results in the other view.
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Mickael Robin

Questions  - 
 
Custom attribution model to filter on paid channels?
-----
Hi,
Hi can't find a way to create a custom attribution model which would only give credit to paid channels (more precisely certain source/medium values).

Based on a linear model, considering I have 3 values (A, B and C where only B & C are paid), I tried a rule saying "apply 0 times other interactions in the conversion path to value A" (or, excluding B&C from the above rule) but I still get credit for A (even though I'm applying a conversion segment on paths containing B, which means that there is no way some paths would only contain A).

Any idea on the above?
https://support.google.com/analytics/answer/6148697?hl=en 
Thanks in advance for sharing your experience :-)
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Mickael Robin's profile photoPierre Brown's profile photo
 
Actually, the above works.

The trick is to apply this "paid channels only" attribution model to an conversion segment of conversion paths which contained at least one of the paid channels (otherwise, when a conversion can not be attributed to at least one paid channel, it gets attributed to remaining non-paid channels since it has to be attributed to some channels...).

Do you think this attribution model makes sense to compare overall ROAS for paid channels? (especially to work on affiliate remuneration topics...)
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Hi, i set content grouping via Tag Manager, but i can still see "not set" in reports.
For instance:
I have page xyz.com/test 
- before  end of </body is <tag name"group"/> and content of tag send to GA
- this page is usually grouped but about 10% of traffic is "not set" on same page (same for another pages)

Do you have any idea how to resolve? May it be an error in implementation (tag at the end of page)?

I try compare browsers - standard report Browser & OS with Group("not set"). There is little bit growth for Chrome and Opera
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Simo Ahava's profile photo
 
If your Page View Tag is firing with All Pages, there's a slight chance it fires before the DOM rendering has reached the tag in the bottom of the page.

You can either move the tag with the group information to the top of the page to reduce the risk of a race condition, or you can set the Page View Tag to fire upon DOM Ready to eliminate the race condition entirely. 
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Kaivan shah

Sharing  - 
 
6 Advanced Google Analytics Tricks That All Site Owners Should Know
When it comes to free analytics software, nothing comes close to Google Analytics. Over 28,365,107 sites use it, which makes it the most popular analytic
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Online Rewards's profile photoIstván Maczkó's profile photoTeddy Marie (webtikinfo)'s profile photoDaniele Cardello's profile photo
 
Fantastic overview - especially the last point about the WMT/GA filters. I had the accounts linked but definitely going to filter on those recommendations now - super, super useful for those end-of-month reports my team has coming up! 
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Upcoming Google Analytics forum. November in London.
A look at the key ingredients for forging a successful Google Analytics strategy – Outlining a framework for success – Challenges involved and pitfalls to avoid. Data hygiene – 100% robust web analytics is the key to great insight – how to avoid common mistakes; Customisation of GA -how to make ...
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Hi all,

In terms of Classic and Universal Analytics, I understand that the auto migration is complete even for those who did not manually upgrade their properties. For a given site  that still has  those old inline codes (gaq.oush), does it mean that it is also Universal?  If yes, can the site can take advantage of all universal features without removing the old code?

Or rather,  am I right to state that removing the old inline code and replace them by the new terminology should be the next stage?

Please advise.

Thanks
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Aimé Yann Mbabazi's profile photo
2 comments
 
Thanks Ranyere for getting back  to me so quickly. 

So do you mean that without removing completely the old code,  a site with the old inline code (gaq.push) is not "Universal"? What was the purpose or logic behind this statement by Google "auto migration completed for all sites" then?
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Mihai Rez

Questions  - 
 
Hello to all,

I have an enhanced ecommerce implementation question.
The checkout process on my website has a different flow for new users and repeat users: 
- for new users i have the pages: New.Create account/billing, New. Confirm billing, New.Confirm Order and New.Thank You Page

- for repeat users I have:  Repeat.confirm billing profile, Repeat.Confirm Order, Repeat.Thank You Page 

Now, I want to pair these together for Enhanced Ecommerce steps (i have the free version)  and have:

New.Create account/billing - Repeat.Confirm billing profile  - EE Step 1

Omit New.Confirm billing as a step - I've done this to even out the paths.

New.Confirm Order - Repeat.Confirm order  - EE Step 2

New.Thank You Page - Repeat.Thank You Page - EE Purchase

Is this approach doable? Are there any concerns in designating more than 1 page as an enhanced ecommerce step? And are there any concerns that I should have regarding omitting a page between the steps? 
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Marc Richard's profile photoMihai Rez's profile photo
2 comments
 
Thanks Marc.
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Mohammed Ali

Questions  - 
 
Hi all,

is there a way to enable GA to the content of a Google+ community page?
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Stéphane Hamel's profile photo
 
No, nothing at all for communities, but see https://plus.google.com/+StephaneHamel-immeria/posts/7pRc7Zey83e
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Joseph Tilton

Discussion  - 
 
Hey everyone, I have been looking at numerous reports recently and have been finding that there seems to be traffic coming from Ashburn, VA a lot even if it is just a local client not in Virginia. Is there something going on in Analytics or a possibly something going on in Ashburn?

Thanks for the help and support.
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★★★ Data spamming? See http://goo.gl/zvvkEW ★★★ The largest digital analytics community focused on Google Analytics. Moderated by a group of digital analytics specialists from around the world. Note: this community is not an official Google support forum and do not necessarily represents Google’s point of view. ● Community manifesto, rules & tips: goo.gl/5pIBm ● GA Help Center: goo.gl/X04i5 ● GA Official Forum: goo.gl/xRuHEd ● Developer Docs: goo.gl/n2zJLO Your community moderators:

Darwin Batinga

Questions  - 
 
Hi Guys! I want to ask something about cross domain tracking. I have this client who uses the API to pass parameters to Google Analytics. Recently, we noticed that one of their products is not getting attributed with the right source/medium and the source/medium is reporting as the infusionsoft order form. We can still see the source/medium reporting correctly up to the order form, but we believe the session is breaking somewhere before it reaches the thank you page where the transaction is reported to GA. Do you guys know where we should start troubleshooting?
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Carlson Smith's profile photoDarwin Batinga's profile photo
2 comments
 
+Carlson Smith Thanks for your reply. We're actually using UTM codes to tag traffic sources. We can see the source medium reporting based on our UTM code up until the checkout page, but it does not carry through to the TY page.
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Mark Hazeldine

Questions  - 
 
Sorry, 2nd question of the day.... Does anyone know how to determine the bounce rate of traffic coming from a certain search query? I'm trying to determine which keywords we are ranking for, but for which people are finding us irrelevant. 
1
Anthony GP's profile photoMark Hazeldine's profile photo
5 comments
 
Thanks for the help :)
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Frank B.

Questions  - 
 
Cost import best practices

I'm looking for recommendations on how to automate cost import via API, for example for Facebook cost data (but actually for all kinds of campaigns).
How are you folks doing this? 3rd party tools, Google spreadsheet, Excel add-in, self-programmed solution?
Appreciate any input...
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Tobias Kraeft (Rocket Internet)'s profile photo
 
As the import via the Management API is a pretty simple thing, building your own tool is what I would recommend. (complete code already i.e.: https://developers.google.com/analytics/devguides/config/mgmt/v3/mgmtReference/management/uploads/uploadData)

One of the problems with cost upload in general, is the limitations of dimensions. It's for example impossible to split by device category. Hope this becomes a feature sooner or later...
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Mark Hansen

Sharing  - 
 
Google Tag Manager on WordPress - 10 Minute Install

http://bit.ly/1Q44w9p
Step 1 – Create a Google Tag Manger Account and a Container for your Website. If you haven't done so already, create a Google Tag Manger account. During this process you will create a container, where you will store all the tags for your WordPress website. Use the name of your website as the ...
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Dushyant Joshi

Discussion  - 
 
New Custom Report - Have you started using new 'Funnel' report yet? Spoiler Alert: You can customize it! :) Thanks +Google Analytics 
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Andrés Navarro's profile photoJørn Reidel's profile photo
7 comments
 
As +Andrés Navarro says, the screenshot is from a GAP custom funnel +Алексей Еськов.
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Gavin Cameron

Questions  - 
 
Question about custom dimension scope. I've asked this question here before but allow me to re-word it.

I'd like to view conversions by hit level dimensions. Why? I just do.

So, the question I'd like to answer is, "for each instance that someone experienced a variation of custom dimension 1, how many subsequently went on to convert, broken out for each variant".
I realize this may sound illogical but for the unique use case I have I think it does make sense.

I'd like to avoid using segments (but realize I may have to use these) because they hammer sampling.

I know that if I create a hit level dimension I can see each variant within a session but not whether the people who saw each variant converted, since the circumstances where someone sees the dimension in question happens before conversion.

I created a test dimension in index 1 "testing dim" and set it to session scope. I then fired a few page views, two with dogs and one with cats (Because dogs are better than cats)

ga('set', 'dimension1', 'cats');

When I look in GA there was only one session in total and it shows as cats (since it was the most recent dimension fired so presumably the two dogs instances have been overwritten since session scope).

If I went on to convert cats would show as having 1 conversion.

But, in my unique circumstance, I want to show dogs as having a conversion too (being fully aware it's the same conversion and there were not in fact two conversions but just one).

The only workaround that I can think of would be to set the dimension at hit level, record each instance in a cookie and then set the dimension again on conversion for each variant in the cookie.

Is there an easier way?

Hope my question is clear.
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Gavin Cameron's profile photo
3 comments
 
Also, looking at the query explorer I can pull the data with segments and avoid sampling. Guess the GA interface hits sampling quickest and the API less so. Does that make sense? https://ga-dev-tools.appspot.com/query-explorer/
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Gavin Cameron

Questions  - 
 
Does anyone have experience of tracking visits FROM shared posts?

It's easy to track a like or share when someone clicks it from the "share this" buttons on your site.

But if I wanted to track visits in GA on the back of those shares, is it possible?

Take Facebook for example. When someone clicks a share button FB seems to use a canonical url grabbed from the document.location variable of where the share button is placed, removing the ability for us to append utm tags.

In other words if there's a single article on our blog example.com/dogs. Does anyone have a method for distinguishing visitors who arrived at the post as a result of someone sharing it? As opposed to someone who visited the article after seeing in after we posted it to our FB page?
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Ranyere Rodrigues's profile photoGavin Cameron's profile photo
14 comments
 
Interesting. OK gonna do some experimenting
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Brian Clifton
moderator

Sharing  - 
 
For all you implementers - you will love this. An upgrade to a small but very powerful (clever) tool to debug your GA setup. 
 
Real-Time Data Validation with Google Tag Assistant Recordings

We’ve said it before and we’ll say it again: great analytics can only happen with great data.  

That's why we've made it a priority to help our users confirm that their data is top-quality. Last year we released our automated data diagnostics feature, and now we’re proud to announce the launch of another powerful new feature: Google Tag Assistant Recordings.  

This tool helps you instantly validate your Google Analytics or Google Analytics Premium implementation. If it finds data quality issues, it helps you troubleshoot them and then recheck them on the spot.  It’s available as part of the Google Tag Assistant Chrome Extension.

Learn more in today's blog post at: http://goo.gl/q2YhG4
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Andrés Navarro's profile photoFabio O. Bernardini's profile photoLaurent Gattegno's profile photoTiaan Van Zyl's profile photo
2 comments
 
Sounds VERY powerful!!
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I'm reviewing a google analytics account set up for ecommerce, and I'm noticing only the direct channel has any ecommerce metrics associate with it. Data is coming in under other channels, but all other have 0s for the ecommerce metric. Does anyone know off-hand what could be causing this issue?
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Tobias Kraeft (Rocket Internet)'s profile photoJulien Coquet's profile photo
5 comments
 
along +Tobias Kraeft​'s remark, check your multichannel funnel conversion paths to see whether your channels are contributing.
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I'm currently wondering about custom channels (the Acquisition ones, not the MCF ones): Aren't they available as dimension in custom reports like custom content groupings for instance? I really don't see it. If not, their use would be very limited ... 
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Andrés Navarro's profile photo
 
Good point, I'm afraid the are only available in a few reports about conversions,
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