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New members here should provide their country if possible
I'll try to post the latest comments (starting Nov 2016) in the Category Updates.
((last edit 20March2017))

Next update for TIKOs future batches: End of April 2017?

first ship ZIM ANTWERP Calculated ETA 2016-
12-07 02:00 [UTC - 8]
1000 TIKOs for Canada are ready in Vancouver and distributed via Canada post. And each week shall follow a produced 1000 more.
Second ship is the Hong Kong Bridge departed Dec 6th
arrived LongBeach/Calif. 2016-12-20 00:00 distributed in the USA
The third, 1500, batch to LosAngeles/Calif. was planned 12 Dec 2016
3rd batch was delayed until 20th Dec.
- vessel:MAERSK ESSEX moored 2017-01-03 at destination LAX
4th batch should start sailing very soon. Now already 1 month delayed!
(still problems with 4th batch)

Tiko on Twitter:

TIKO filament info:
165mm spools are common and can be obtained from many sources. The max spool height is 85mm, which will be enough for most materials.
Smaller rolls work fine, the typical spool height we encounter is 85mm, although this may vary for materials with different densities.

TIKO owners map

a map of filament resellers that carry the correct sized spools:
TIKO filament spool sellers map
Latest official TIKO update:
TIKO Update #25 Dec 7 2016
Making Progress

It's really sad that tiko project ended so bad. Did the guys opensourced design?

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Although there are not many working TIKOs, it might be useful to someone:
TIKO-filament spool holder.

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Final Remarks!

Now that's clear that the TIKO company is closed I'll stop to update this Forum in the regular way.
I'll try to inform about the emails received from the Licensed Insolvency Trustee, who will handle the liquidation of assets and ensure a fair and impartial re-distribution of realized funds to backers and other creditors.

This will endure for about 1 year and result in almost no refund!

I hope you still enjoy 3D-Printing and got/get another, working maschine!

to finish up the updates I now add the "Spending Breakdown" pic, posted in update #29


TIKO is announcing the End !

Update #28 Nov 2017
Winding Up

Hello everyone,

It has been quite some time since we last spoke, and it’s time to bring you up to speed. As you may recall, in February we announced that Tiko had run into financial difficulties. We had frozen all operations, but we were not yet ready to quit. We have since spent over half a year quietly exploring ways to get back on track. We pursued many avenues, but in the end, came up short. As such, it is time for us to share the strategies we explored, the efforts we made, and to finally make a necessary –albeit heartbreaking– announcement. But first, let’s start from the beginning.

The Turnaround Effort

After February’s announcement, we maintained some R&D momentum, this time in China. We knew that we would have to demonstrate technical improvements in order to raise capital. Given our financial predicament, our options were limited. But still we pressed onward.

Through a combination of experimental firmware developments, slicer fine-tuning, minor hardware adjustments, and QC process improvements, we were able to realize measurable improvements in print quality, success rates, and overall reliability.

Unfortunately, improving print quality was not enough to secure a deal. While investors were impressed by the printer and complimented us on our work, they ultimately turned us down. Tiko was not a good fit. We kept seeking new investors, but a pattern soon emerged. Our capital requirements were too large for Angels, but our operation was too risky for Venture Capital. We had scaled up too soon, and sought capital too late.

Over and over again, we were turned down. By late May we had gotten the message – Tiko would not be funded. Still, we were not ready to give up, and so we explored other ideas.


First, we reached out to the dozens of distributors who had contacted us over the past year. It seemed there were countless opportunities here, but it turned out there weren’t. Some were small-scale re-sellers seeking order sizes too small to overcome our manufacturing overheads. Others were large and established distributors that required us to manufacture inventory first – using capital we did not have and could not raise. We were stuck, and one by one, the opportunities fizzled out.

Throughout the campaign, we had concentrated on fulfilling rewards first, so we largely left commercial (B2B) sales/distribution on the back-burner. While this felt morally right, it also meant that we had missed our opportunity to create strong partnerships and sales channels (which take months or years to build) that could potentially have saved us.

We tried taking a more active approach by attending some local B2B tradeshows to meet other distributors. While we received a great deal of interest, nothing significant ever materialized. We had already missed the boat.

Local Retailers

Through June and beyond, we attempted to bootstrap our way to some profitability, enough to prove traction/stability with those risk-averse investors. We therefore put the remaining few Tiko’s into local retail stores, and worked with their staff to optimize sales.

While Tiko received great interest, the sales were modest at best. Tiko was cool, but it was neither a necessity nor an impulse buy. The investors were not impressed – and we needed them. Local sales alone would not save us.

Even if we had sold all of the remaining (assembled) inventory, the resulting revenue would not have covered the overhead of manufacturing additional units. All we had left were boxes and boxes of parts – but not of the whole BOM. A few components were only manufactured JIT (Just in Time) due to their size (ie chassis) leaving us with very little finished stock. By now, other components were also being held as collateral.

We simply could not manufacture additional units from sales revenue alone. Tiko was designed for mass manufacture – small batches were prohibitively expensive to produce. We continued to explore a combination of investment/distribution/retail, trying to use each to bolster the others, but it was slowly becoming clear that the company would not make a comeback. Tiko was buckling under its own weight, and there was nothing we could do about it.


By August and we were beaten and bruised, but not broken. We knew the company could not recover, but we hoped to at least salvage the situation for our backers – even if that meant walking away with nothing.

There are some rather powerful technologies within Tiko’s hardware and software – technologies we believed could be of value to established manufacturers. Even if a company didn’t wish to manufacture the Tiko printer, the technologies inside could be of interest to them. As such, we pursued a number of leads to sell the company/IP in exchange for the minimum funds required to ship Tiko (or a substitute printer) to backers, or otherwise offer a full. We received some interest, but nothing that would completely satisfy Tiko’s obligations. We were running out of options.

The Final Stretch

By September, we had only one lead left. It had already been several months in the making, and looked promising. It was a hybrid investment-acquisition deal that would have resulted in the shipment of all remaining printers to backers. We were thrilled. It seemed like a solution was finally around the corner.

We had worked quietly and diligently for so long to get to this stage, and we didn’t want to screw it up by prematurely announcing good news. It felt so damn close, like we were on the cusp of closing the deal and getting back to work. At the same time, it had been an eternity since we posted any updates. Weeks had become months, and months had become seasons. This whole situation had gotten way out of hand.

We didn’t know what to do. We focused on closing the deal, and decided not to rock the boat. We had come this far, why not stall just a bit longer. It was Tiko’s last chance at a great future after all. We weren’t going to let it slip. It was so damn close, so we kept pushing forward.

However, by late-September, something was wrong. This was taking too long. The other party showed signs of cold feet. New excuses kept popping up. Always a new delay. It took until mid-October for them to finally come out and say it - they weren’t interested anymore, and the deal was dead. It was game over.

A Painful Decision

It has been a rough and painful journey, and we have exhausted every option available to us. We did our best to bring Tiko to life and to your door, but in the end, it wasn’t enough. We are now making the only decision left to make. With deep sadness in our hearts, and much to our disappointment, we are officially closing the company. It’s over. The project has failed.
What Happens Next?

Section 4 of the Kickstarter Terms of Use outlines a creator’s obligations if they are no longer able to complete the project and fulfill rewards. They are as follows:

Today’s update marks the official end of Tiko project to the world at large. There will be another (more backer-oriented) update posted this week, in which we will provide additional backer-specific information (ie how the funds were used, how the windup will proceed, etc) and generally fulfill the remainder of these contractual obligations.

During this time we encourage you to ask any questions you may have, as this post will include an FAQ.

Wrapping Up

Let’s face it. There is no good way to end this. Tiko was our baby – meaning yours and ours. We built all of this together. You believed in us, you supported us, and still we let you down. We’re sorry. Deeply, truly, sorry.

Despite all of the pain, grief, and frustration this campaign has caused, we still genuinely wish to thank you. It didn’t end the way we wanted, but we still shared an incredible journey together. You gave Tiko a chance at life. You saw our vision, and you dared to dream with us.

So many amazing people took part in the Tiko story, both in and outside of the Kickstarter community. We thank each and every one of you for the support you showed us during these turbulent years. Even when we stumbled, you showed us compassion. You gave us strength. You challenged us. You inspired us.

We hope that every one of you comes out of this stronger. Our backers. Our employees. Our suppliers. Our advisers. Our partners. Everyone. This wasn’t all for nothing. Together we have learned so much. We have grown wiser, more resilient, and more grateful for what we have.

With that, we wish every one of you the best moving forward. We have learned the hard way that chasing your dreams can be risky, but trust us, letting them go is worse. Whatever you do in your life, wherever you may go, we hope that you will still dare to dream. To dream big. To take your chance and to pursue it. Whether you succeed, or not, you’ll never know unless you try.

So try, try, and try again. You only have one life. Give it everything you’ve got.


Team Tiko

TIKOs last update,
now it liquidation time!

Update # 29 Nur für Unterstützer.

23. Nov 2017
Section 4 Compliance

Hello Everyone,

As mentioned in Update 28, we are unable to complete the project and fulfill rewards, and are closing down the company. We must therefore fulfill our obligations under section 4 of the Kickstarter Terms of Use. For convenience, we have displayed these terms below:

Meeting the Obligations

The various points of the ToS are addressed below:

they post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned;

Formal updates 1-28, and especially update 27 & update 28, explain in detail what work has been done and what prevents us from finishing the project as planned. The following explains how all funds (pledge, shipping, other) were used:

Manufacturing: This was the cost of manufacturing, transporting, storing and assembling Tiko’s various components. These were purchased in bulk to negotiate volume discounts, often as a single order of 15,000-20,000 units. Many of these components are still stored in inventory, and will be liquidated in the months ahead.

Payroll: This was simply the cost of employing 20+ people (peak) for nearly two years. All salaries were appropriate (and often conservative) for each respective position. No bonuses were paid. For information regarding the founders’ salaries, please see the FAQ below.

Marketing: The vast majority of this expense was the result of a single contract signed prior to the Kickstarter campaign. This is because all pre-Kickstarter marketing was done by a marketing agency working on commission. Post-campaign marketing expenses were negligible. This category does not include the salaries of marketing staff.

R&D: This was the cost of prototyping and testing Tiko’s components and systems over the course of two years. This category includes the cost of prototyping experimental and pre-production components, the manufacture and shipment of the 100+ printer TikoWall, supplies and equipment required to run various experiments and tests, and the instruments required to record/measure the results of said experiments and tests. This category does not include the salaries of engineers and other technical staff.

Kickstarter Fees: These are the fees that Kickstarter automatically deducts from the campaign funds.

Legal: This category consists of the routine legal expenses incurred by any tech company, including but not limited to filing utility patents, design patents, trademarks, etc. along with drafting employment agreements, contractor agreements, corporate documents, privacy policies, terms of use, etc.

Shipping: This category consists of the shipping fees paid before the company became insolvent and operations were frozen.

Tooling: This category consists the tools/molds required to manufacture Tiko’s various components at scale, using methods such as injection molding, extrusion, die casting, etc. These will also be liquidated.

Combined, the above 8 categories account for over 90% of the total funds used throughout the project. The remaining 13 categories account for less than 10%. In the interest of brevity, the remaining categories are simply displayed next to the chart.

they work diligently and in good faith to bring the project to the best possible conclusion in a timeframe that’s communicated to backers;

We have spent many months working diligently and in good faith to try and turn the company around, however we have not been successful. Given the circumstances, the best remaining conclusion is to liquidate the company’s assets and distribute the realized funds among backers and other creditors. This will be handled by a Licensed Insolvency Trustee (or simply, trustee) and will take approximately 9-12 months.

they’re able to demonstrate that they’ve used funds appropriately and made every reasonable effort to complete the project as promised;

Our effort to complete the project as promised is documented in the 28 updates posted to Kickstarter over the past two years, and is corroborated by the manufacture and delivery of several thousand printers to the backer community.

We have also explained how funds were used, however to unequivocally demonstrate that the funds were used appropriately, we must turn to a neutral third party. This is where the insolvency trustee comes in. By law, the trustee has a fiduciary responsibility to the creditors, and is tasked with not only ensuring a fair liquidation/distribution, but also with reviewing the company’s financial affairs for inappropriate transactions or disbursements, where appropriate. If the trustee determines that such transactions occurred, it will be their duty to creditors to report and/or overturn them.

they’ve been honest, and have made no material misrepresentations in their communication to backers;

The team has always been honest with the community, and has never made any misrepresentations. Goals were regularly announced and plans were routinely shared, but the company did not always meet its objectives. This was unfortunate, but it was not intentional. All plans and goals were based on test data and other information that indicated the goals were feasible. The team had no way to predict the setbacks and challenges that would arise later in the campaign.

and they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.

The team has chosen the first option; to offer to return any remaining funds to backers, in proportion to the amount pledged. As mentioned above, this will be accomplished through a liquidation of assets, handled by a Licensed Insolvency Trustee.

Frequently Asked Questions

What happens now?

The company and its assets have been placed into the hands of a Licensed Insolvency Trustee, who will handle the liquidation of assets and ensure a fair and impartial re-distribution of realized funds to backers and other creditors.

What do I need to do?

If your printer was not shipped, then you will receive an email within the next few days containing instructions for filling out a creditor application. You must complete and return this application to secure your status as a creditor.

I have filled out my creditor application. What now?

Slowly but surely, the trustee will begin liquidating the assets. You do not have to do anything further. The trustee will communicate with you via email once the assets have been liquidated and funds are ready for distribution.

Who is the Trustee?

The trustee is BDO Canada Limited. BDO Canada Limited is a subsidiary of BDO Global, the fifth largest accounting and financial services firm in the world. BDO specializes in mid-market companies, has operations around the world, and is known for its integrity and broad financial expertise. BDO is fully equipped to handle a complex liquidation like this, which involves thousands of individual creditors and assets/liabilities across multiple jurisdictions.

How much can I expect to receive?

Aside from remaining cash reserves, Tiko’s assets consist almost entirely of intellectual property (patents, designs, code, etc) and a vast inventory of specialized components. It is very difficult to accurately predict the liquidation value of these assets. The goal is to reach a 10-15% refund, however this is only a goal. The realized amount could vary substantially.

When will I receive this refund?

After all assets are liquidated, which will take approximately 9-12 months.

Can I get a shipping refund?

This is not possible as those funds are no longer available.

Was there any foul play regarding the shipping funds?

Absolutely not. Shipping funds were a pre-agreed-upon portion of the Kickstarter pledge, and were collected a year before the company became insolvent. At the time of collection, tests were going well and it appeared that shipping could begin within a couple of months. This was openly communicated to backers at the launch of shipping surveys in Update #15.

There were no statements implying printers were finished or ready to ship. The shipping survey was opened early as it was deemed prudent to collect and organize shipping information/payments well ahead of the actual ship date, given that full containers had to be booked. The company simply had no way to predict the financial and technical difficulties that lay ahead.

In the final weeks before full-scale shipping, a portion of these funds was diverted toward operational costs in response to a cash flow issue leading up to pre-orders. This decision was made in a good faith effort to deliver printers to all backers and pre-order customers. Unfortunately, this strategy was not successful, and operations had to be frozen before fulfillment could be completed.

What about the funds from local sales?

Our apologies if we overstated this. Hardly any units were actually sold, as only a few dozen printers remained after the last shipment (batch #3). These local sales were primarily a proof-of-performance for investors/distributors. The negligible funds raised were reinvested into the turnaround effort. The founders were not compensated for this work.

Did you profit from any of this?

No. Throughout the campaign, the founders were paid a humble salary of $36,000 CAD (~$28,000 USD) each before taxes. These were among the lowest salaries in the company, just enough to live paycheck-to-paycheck during the Kickstarter period. These salaries ended in Q1 2017. All work since then has been done without pay. There were no bonuses or any other forms of compensation.

How do I know this is true?

Aside from ensuring a fair liquidation, the insolvency trustee has a responsibility to uncover and/or overturn any improper disbursement of funds in the year (or more, where appropriate) leading up to the insolvency, or any time beyond that. Should the trustee determine any payments, transactions, or disbursements were inappropriate, it will be their duty to report and/or overturn them, as necessary.

Will you post your books?

No. Posting detailed (day-to-day) transaction records would be inappropriate as they contain sensitive information relating to clients, suppliers, employees, etc. Furthermore, a company’s books are not worth anything without the ability to examine bank accounts to verify their accuracy. It is not feasible to provide the public with access to the company’s bank accounts.

That said, the company’s books are well organized and all funds are accounted for. Should the company be subjected to an audit or any other financial review, it will be handled impartially by the trustee, as the team no longer has access to the books or other company files/documents/assets etc.

What is your ongoing involvement in the project?

For all intents and purposes, none. The founders have absolutely zero control over any and all company matters from this point forward. All assets, accounts, records, files, documents, etc have been handed over to the trustee, who is now complete control of the company. We are now outsiders. That said, everyone’s goal here is to maximize the sale price of the company’s assets, and we are therefore prepared to assist the trustee (at their request) in any way that we can.

Will you release a final software update?

The latest stable release was in early 2017. The version numbers are v1.2.4 (Software) and v2.0.3 (Firmware). Experimental versions applied to modified hardware. Please note that the update servers will automatically shut down within the next few weeks. If your printer is unopened or not yet updated, we highly recommend you connect up to the cloud and receive the update now, as it will be permanently unavailable once the servers shut down.

Will you open source the IP (ie software/patents/etc)?

This is an excellent idea and we genuinely support it, however it is not that simple. Once the company became insolvent, we had a legal responsibility to preserve all company assets, including the potentially-valuable intellectual property, for the benefit of creditors. It was out of our hands. The trustee is now in complete control of these assets.

While the trustee typically sells all assets, it is possible to arrange something whereby the IP may be open sourced. It will require work from one or more members of the community, and careful evaluation to ensure it benefits the majority of creditors, however it is possible. We encourage you to contact the trustee for more information.

Can you ship me parts/components?

The components will be liquidated wholesale, so this is unlikely. However, it does not hurt to email the trustee to see what is possible.

I have additional questions. Can you answer them?

Unfortunately, we no longer have authority to speak on behalf of the company. Furthermore, we no longer have access to the company email accounts. As such, there is little left for us to say beyond these posts.

So who do I talk to?

If you have any questions about the liquidation, kindly refer to them to the trustee. The contact information will be included in the creditor email, and will be sent out within the next few days.

Wrapping Up

We know this isn't the conclusion that everyone hoped for, but it is at least, a conclusion. We did our best, and we're sorry that we let you down. We hope that is post can provide some modicum of closure. A wound must close before it can heal.

With that, we wish to thank everyone who has supported us, and shown us compassion during this difficult journey. We went from nothing, to a big success story, to a complete disaster, and now back to nothing. It has been a humbling process, to say the least.

We admire the people who have succeeded where we have not, and we are grateful for those that have seen light where others see darkness. Your resilience and optimism in the face of disappointment is truly something to behold. We can only hope to develop the wisdom and strength that you have shown.

Thank you all for being a part of this project. We hope you still find your way into 3D printing, and pursue the dreams that inspired you to back us in the first place. Life is full of setbacks, but you can overcome them. Just keep moving forward, and you'll reach your goal.

All the best,

Team Tiko

Long time no see!
Tiko sent a new comment on Kickstarter
Tiko 3D Creator -- 18th Oct. 2017

Hello Everyone,

Thank you all for your continued involvement in the Tiko project. We apologize for the prolonged silence. After February's update the team went to work on raising capital, and hoped to return with good news. Unfortunately, the search for investment proved long and arduous. Weeks turned into months, and now here we are, in October.

We recognize that this has gotten out of hand, and we respect the community's request for additional information. Because of this, and in light of recent internal and external developments, we are preparing an update that will be posted in approximately two weeks time.

In the meantime, we appreciate your continued patience. If you have any questions or suggestions, kindly email us at, and we will do our best to incorporate your feedback into the upcoming post.

Thank you,

Tiko 3D

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Another 3D printed part that could be used if You have a TIKO:
Tiko Motor Weight mount

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Just in case you got The TIKO or will get one ever,
here is Walter Hsiaos 5part blog to help you handle it.

Tiko 3D Creator on Kickstarter comments - 20 March 2017

Hi Everyone

Thank you all for your continued commitment to the Tiko project. We understand many of your concerns, however we remain committed to the turnaround plan.

Over the past few weeks, we have made substantial progress in our search for investment. We have further improved the printer and processes, updated our corporate strategy/business plan, and have made progress on a backer-delivery plan. We are still in discussions with key potential investors, and we believe that in approximately 6-8 weeks, we will know for certain if a deal will be reached. During this time we will continue to refine the current and future product development roadmap, price/position strategy, management structure, methods of operation/QC, and much much more.

Our goal is to resume manufacturing in a streamlined and sustainable manner, however we are not simply seeking a cash injection to just continue business-as-usual. Instead, we are working with experts, consultants, advisors, and our potential investors to rebuild this company in a way that benefits you. This is a careful and thorough process, and we kindly ask for your patience during this time.

We will let you know once we have more information.


Team Tiko
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