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Richard Ramos

Help / Bugs  - 
 
Greetings! I've been using Feedly on my iPad Air, but somehow, sometime in the past week it's not been loading right - when I try to access it, the window just shuts down. However, when I look at the multitasking mode screen, I can see it as one of the open windows.

What's happening? Is there a sort of different thing going on?
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Wang Johnson

Help / Bugs  - 
 
when i try to login, pop-up window stuck as photo, no next action. i use Macbook Pro 13 OSX 10.11 Safari
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Petr Pinkas's profile photo
 
Hello Wang, can you please try to delete your cache?
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Feedly - you are still broken on google chrome on my windows 10 laptop. I can't log in as when I press 'login' there is a screen that pops up to select continue with google / continue with feedly / continue with facebook but whichever one I try, before I get anywhere, the original screen loads this url which turns into a page 404 error.

I can't log on or get past this, it's been going on for over a week. Not good enough. I did log this complaint via your blog, but can't find out how to get back to that now to chase it.
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Petr Pinkas's profile photoAna Claasen's profile photo
2 comments
 
I have the same problem, running Chrome on OS X. Clearing my cache (for a different Feedly problem!!) is what led to my being logged out and unable to log in. So frustrating!
I am able to log in using Chrome in incognito mode, but this is NOT a solution. 
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Rafael Quintela

Help / Bugs  - 
 
so many days...
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Rafael Quintela's profile photoPetr Pinkas's profile photo
4 comments
 
OK Rafael,glad it works now, thank you for letting us know.
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Kathryn Frengs

Help / Bugs  - 
 
Hi there! I have a Feedly pro account associated with a work email address (but billed to my personal card) that I'd like to cancel since I am no longer at the company. Since I've left already, I can't sign in to the account using the email address since it's no longer valid. Can you help please?
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Petr Pinkas's profile photoKathryn Frengs's profile photo
4 comments
 
Wonderful, thank you!
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Emily Konrad

Help / Bugs  - 
 
I'm having problems logging in to Feedly.  I've requested to change my password but I never get the email from Feedly so I can.  I've requested a new password on both Chrome and Firefox.  
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Petr Pinkas's profile photoEmily Konrad's profile photo
2 comments
 
I finally got it to work.  Thank you for following up with me!
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Murtaza Ali

Help / Bugs  - 
 
Petr, I am sharing this SS which I do get often. Still the same situation.
1
Petr Pinkas's profile photoMurtaza Ali's profile photo
2 comments
 
Thank You Petr. It's now active even without Incognito mode. :-)
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John Lopes

Help / Bugs  - 
 
Is the feedly app down? It stopped working on my device. Nexus 6P running Android N DP2. Crashes on startup.
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Scott Pimental's profile photoJohn Lopes's profile photo
2 comments
 
Your probably right +Scott Pimental​. I am using the WebView Beta on my Nexus 6P as well. Was working fine before that update as well.
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About this community

Welcome to the open feedly community. This is where feedly users and the feedly team discuss the feedly roadmap, test drive new builds, report bugs and help each other.

Cindy C

Help / Bugs  - 
 
I am unable to view Feedly. I am using Firefox and logging in with Google. I have all blockers disabled but keep getting the 'you have Adblock, etc' graphic. Can you please help? Thanks!
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When is the new's feedly update for iphone 4 coming? How long will we wait?
1
Vincentius Cahyadi's profile photo
2 comments
 
Thanks, about 2 weeks cannot use feedly. Please make it better n faster.

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Paul Blaauw

Help / Bugs  - 
 
Able to log in on the Android app now, but still can't use web, which I prefer.
1
Petr Pinkas's profile photo
 
Hello Paul, you mean you can't login to feedly and use it via the web?
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Lorraine Duffy

Help / Bugs  - 
 
Hi feedly.for the last week I have been unable to load my content on my smartphone.its fine on the tablet and PC.i updated the mobile version and have reloaded it twice however when I log in there is no content and it acts as if I am a new user requesting to find content.
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Petr Pinkas's profile photo
 
Hi Lorraine,we're very sorry for this experience you're having with feedly. What mobile operating system do you have? Android or iOS? Can you try to reinstall the app please? Thank you.
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TJ Walker

Help / Bugs  - 
 
Dear feedly,

I have been a happy user of your system for a couple of years. For the last week, I have been unable to use your reader on my iphone. I keep getting the following message:

"ERR008 - failed to start. URL: my.Error ReferenceError -- Can't find variable: Promise "

And it asks me to restart the application.

I have deleted and reloaded the application 10 times, and each time i receive the same error message. Your system continues to work will for me when I use my laptop or my ipad.

FYI, I sign in using my google account.

Can you help?
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Petr Pinkas's profile photo
 
Hello +TJ Walker, we're sorry for this, fix is on its way as this is an error iOS 7 users see. If you can upgrade to iOS 8 and above, this issue will disappear. If not, the fix should be ready in a week or two. Thank you for understanding.
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Mireia Perez

Publishers  - 
 
Eiiii! I have problems for opening my account on feedly. Anybody know how can I fix it? I need my feedly at morning before to start the office day! :)

Thanks! 
1
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Lisa Brown

Help / Bugs  - 
 
Still Unavailable.
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Petr Pinkas's profile photoLisa Brown's profile photo
2 comments
 
It seems to be working right now :)
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Murtaza Ali

Help / Bugs  - 
 
Unable to access in Feedly from my Desktop since 2 Hrs. Is there any technical challange?
2
Petr Pinkas's profile photoLisa Brown's profile photo
2 comments
 
Same here. Unavailable for 2 hours...still waiting.
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Mo Kunshao

Help / Bugs  - 
 
Something went wrong on this feed (https://www.youtube.com/feeds/videos.xml?channel_id=UCo3Ewc19okqUaL_AxZkkALA)
I can watch the latest video on Inoreader but on Feedly. 
Strive Fitness http://www.youtube.com/channel/UCo3Ewc19okqUaL_AxZkkALA 2012-04-09T12:58:25+00:00 yt:video:H9DuLY9ejIU H9DuLY9ejIU UCo3Ewc19okqUaL_AxZkkALA Strive Fitness http://www.youtube.com/channel/UCo3Ewc19okqUaL_AxZkkALA 2016-04-26T13:51:33+00:00 2016-04-28T04:57:17+00:00 跳高D! 單腳跳箱 ...
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Mo Kunshao's profile photoPetr Pinkas's profile photo
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Geraldo Aparecido

Help / Bugs  - 
 
I can not access my feedly by google account anymore. The message error is: 404
2
Petr Pinkas's profile photo
 
Geraldo,if you happen to be in Sao Paolo, we're working on resolving the issue there, please hang on.
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Dana Hall

Help / Bugs  - 
 
Feedly is blocked AGAIN (on Chrome).  There is never any rhyme or reason when this happens.  It just becomes blocked and eventually it will become unblocked... without me doing a thing.

On the blocked screen, the only option given is to comment here.  It would be REALLY nice if there was something we could do to unblock Feedly other than just waiting it out.
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Rachel Lucie Johns's profile photoJason Brennecke's profile photo
3 comments
 
did you get this fixed, wondering if this is what my problem is?
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Mike Currin

Help / Bugs  - 
 
When using Chrome on OSX (latest version 50.0.2661.86) and using the Full Article view, if a story has an embedded Youtube video I find entire browser becomes unresponsive (scrolling/changing tabs etc). You initially see nothing where the video is then it shows the normal Youtube preview, thereafter you are OK and can scroll etc.
If there is a video further down in the feed (not on the 1st article so you notice it) you tend to wonder why things just came to a halt and you can't scroll.
Could it be that it's just taking time to load the Youtube embedded element? Have you seen this? Only seemed to start with the v50 version of Chrome (I think)
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Petr Pinkas's profile photoMike Currin's profile photo
4 comments
 
What I've figured out is if I enable EasyList in Adblock Plus and then add feedly.com to the whitelisted domains things work as they used to and as expected. Many thanks for the help, so I'm all happy again. Love Feedly !!
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