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A presentation taking you through the basics. 

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What exactly is a social business? This short video explains. 

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Definition - What is Social Business?  + The process from Social Branding to Employee Engagement (internal) to Smarter Commerce and SCRM (external) - all ultimately leading to Exceptional Customer Experience!
#SocBiz #IBM  #SocialBusiness   #RonR  #CX #Business  #Innovation

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How employees at WordPress.com exist without email. 

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Great infographic showing how work has changed, via +AMAR TRIVEDI 
The Evolution Of Work - Forbes | Many executives ask (and justifiably), "Why Social Business? What is the need for it?" The answer --> The way we work has changed. Work 2.0 is anytime, anywhere and 24/7. Social is the way to go. Collaboration is the way forward.  Social Business is the future. #SocBiz  #SocialBusiness #Evolution #Infographic
[ps: How much has your work/life changed over the past 3-5 years?]

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