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This infographic developed by Salesforce reveals the top skills customer service professionals need to excel. Each of these skills is backed by research and contributes to the customer experience.

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Gifographics - A Big Steps to Animated Infographics
http://bit.ly/29KV290


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Customer service has been around longer than you think. This infographic outlines the evolution of customer service from before telephones and the internet. I hope you enjoy it

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How to Make Your Blog a Content Marketing Success #contentmarketing  

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