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eric peacock

Industry Vents, Rants, & General Discussions  - 
 
How much time would be saved, on average, let's say monthly, if everyone would READ THE ORIGINAL TICKET NOTES before reassigning the ticket, assigning actions, commenting, etc?
63 votes  -  votes visible to Public
A LOT of time would be saved
27%
Read the full ticket notes first please
8%
READ THE TICKET NOTES!!
13%
FFS, did you even READ the ticket notes?
52%
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eric peacock's profile photo
5 comments
 
+Chris Holt you're right. I do put "see notes" if needed when I make a ticket. Customers don't. LoL
Regardless, "Read Ticket Notes" needs to be a thing, like RTFM
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HotHardware

Hardware\Software Discussion, Recommendations  - 
 
Cheap SATA #SSD storage from WD on the test track today. Not bad and definitely priced competitively.
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Greg Merideth

Industry Vents, Rants, & General Discussions  - 
 
I know nothing of the Java Glassfish (web server) so can anyone tell me if this is normal? I just powered on the VM and see 30+ threads for glassfish.jar but it seems each thread is asking for 4GB RAM.
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Greg Merideth's profile photo
5 comments
 
+William L. DeRieux IV I don't have access to it, it's a machine setup for a developer to use but reports are taking 15-16 minutes to run when they "should" take about 1-2 minutes. 4 vCPU's and 8GB RAM didn't make much of a dent so I'm thinking a config problem in glassfish given the amount of threads running.
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darnell roebuck

IT Training\Education IT Related  - 
 
ok im thinking of taking my Aplus certification test can any who hat took the test tell what the performance test consist of thanks
1
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eric peacock

Industry Vents, Rants, & General Discussions  - 
 
I hope the +Google Drive and +Dropbox teams sent a nice fruit basket to the +OneDrive Team to thank them for all the business they get from the complete incompetence of +OneDrive Team in sharing and collaboration.
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Ryan Ahrens's profile photo
12 comments
 
+Marcellus Walden Yeah, I'm not too worried about multiple users sharing and being able to live-edit documents down the road. Tons of solutions out there that will fit just about anyone's specific needs. All I know is that I love that 1TB of space they gave me! :D
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HotHardware

Infosec\Cybersecurity Related  - 
 
Great stuff here from #Microsoft  again, trying to make the Sysadmin's life a little easier, hopefully. #Windows10  the most secure OS? I'm sure there are a few opinions on this. :)
Microsoft has often said that Windows 10 offers the best security features and malware protection of any Windows OS to date. In case anyone doubts that claim, the Redmond outfit explained how Windows 10 with the Anniversary Update installed was able to thwart a pair of potentially dangerous zero-day exploits months before it had released a
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Dennis Costea Jr.

Infosec\Cybersecurity Related  - 
 
Locally, on a "Home" network, performing a "tracert" to a known Computer Name also located on the Home network, the route returned should be rather short, correct?

So if the tracert goes off and begins displaying a route return that appears to go overseas (departing U.S. through "barefruit.co.uk") this is NOT the proper and/or desireable return, right? "Barefruit" is the last discernible named device showing in the 'tracert' and it is presumably based in "sanjose" (California, US) as indicated in the readout.

My concerns include the computer(s) in question, or possibly the network, having had some undesirable software of one type or another "injected" onto it. Routinely there are two (2) computers on the Home network in question. Occasionally a third Linux desktop computer may be used, and there are also 4 or 5 Android-based devices utilizing the same Wi-Fi router and uplink provided by COX communications.

Clearly my networking knowledge is a bit "behind the times" and maybe there is MORE to DNS these days than I understand, if so I would appreciate the briefest of explanations on why a "tracert" should behave in this manner.

If this sort of 'tracert' return is "normal" that is fine, I am just curious whether ANY of the systems connected to the local network might need to be COMPLETELY wiped and reloaded.

Thanks very much in advance!
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Dennis Costea Jr.'s profile photo
10 comments
 
+Johannes Buchinger Using the new Cisco access point, I see a single entry for "DNS Servers" reading "10.128.128.128".

The tracert to: (other_laptop_on_network).(company_name_#1).com DOES appear to Resolve 10 "hops" before beginning to return the "Request timed out" responses. This is the one "inquiry" I figured would only make a single hop on the local subnet before terminating, so it is the one weird thing that caught my eye.

I thank you all very much! I probably need to crack some new-ish books open and read up on the latest in DNS. 4 Android-based clients and one 7 year old laptop all connected to the Cisco last night and performed MUCH better than the old DLINK, and from the earlier comments here "that" should not be a surprise.
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Christopher sky

Industry Vents, Rants, & General Discussions  - 
 
Sending a bunch of old hardware to recycling centre and chuckling over the specs of some of these machines.

Of all these discs, they total 6.6tb, 4 of which were 500g SAS.
Lol
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Christopher sky's profile photoDennis Costea Jr.'s profile photo
9 comments
 
Hi mileage hardware in most cases should be recycled. I do not know of any secondary market for hard drive recertification (one that would test and verify them as still reliable).

Hard drives should have an Operating Hours indicator on them, in some manner.
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Samuel Smith

Industry Vents, Rants, & General Discussions  - 
 
" Why is qTox killing my internet connection?
tl;dr: Your network connection deserved to be killed."

Wow. That's no way to interact with your user base! I tried qTox yesterday but could never get it to work. First, it killed my router. It took longer than I'd like to admit to connect starting qTox and my kids complaining "The internet is down!" Not only did it drop internet but the WiFi connection also dropped for several minutes. Partial solution: disable UDP in qTox settings. Now qTox can run without killing my internet. The second problem is less technical in nature: I don't know anyone using qTox to chat.
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Samuel Smith's profile photo
2 comments
 
It's a Ubee brand router supplied by Cox. Somewhat mediocre quality but not horrible.
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David Brennan

IT Training\Education IT Related  - 
 
A certain beautiful person, who I may or may not be married to, recently told me she would never want "one of those Amazon voice things" in our house because (Did you know?) they are listening to you all of the time(!). Even when you aren't using it! This same lovely, caring, person was telling me this while she was using her Nexus 5 with "OK Google" enabled. We have "OK Google" enabled on tablets and laptops that our kids use. I was all like... 
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8 comments

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A Community for Information Technology Industry Professionals & those interested in it as a career. IT Pros, Devs, PMs, Consultants, etc. This is a Technology Agnostic Community. Linux, Microsoft, Apple, Oracle, etc. etc. All Are Welcome. Treat each other with respect. IT Industry relevant topics only. Not just general technology. No Self-Promotion, Marketing, or personal Blog posts made just to drive traffic to your blog. No link dropping, topic hijacking, flaming, trolling. No Recruitment Spam. Humor/Meme posts limited to real life IT stories.

Chris Lichowicz

Employment Opportunities (NO RECRUITER SPAM ALLOWED)  - 
 
An acquaintance works for this company, said they're hiring! Multiple locations
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Aaron Stevenson

Hardware\Software Discussion, Recommendations  - 
 
Any Office365 Licensing experts out there?

Office 365 Enterprise E3 costs $20/mo for exchange online, onedrive, and office proplus.

Office365 Essentials costs $5/mo for exchange online and onedrive.
Office365 ProPlus costs $12/mo for office proplus.

Why would I not just use Essentials and ProPlus to save $3/user? What am I missing? (Other than the 300 user cap of Office365 Essentials)
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Greg Merideth's profile photo
8 comments
 
+Aaron Stevenson ProPlus does to shared activation but you have to deploy with the Office Deployment Tool.
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Michael Boyle

Industry Vents, Rants, & General Discussions  - 
 
I got another weird issue with my computer. I was double booting with Windows and BSD. I got rid of bsd but now I can't boot into any USB stick. I know it is bootable. I have no idea what to try.
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Michael Boyle's profile photo
4 comments
 
+Mike Kelly I have tried that too
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Rodney Fletcher

Infosec\Cybersecurity Related  - 
 
Surely it can't be too hard to earn a few spare bucks, on this bug bounty?
Bugcrowd's bug bounty platform connects the global security researcher community with Netgear to help keep their customers secure.
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Anuj Tomar

Industry Vents, Rants, & General Discussions  - 
 
Is it worth and will be helpful ??-

aws certified solutions architect

I am mainly in middleware administration (Weblogic/Websphere/JBOSS/apache etc)
122 votes  -  votes visible to Public
66%
34%
Yes
66%
No
34%
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1 comment

Josh Frye

IT Training\Education IT Related  - 
 
I have not vetted every link here, but the Open Culture website has a great reputation. And I know this group gets numerous posts about training, so this might be a good resource to have, after all these are O'Rilley books.


http://www.openculture.com/2017/01/download-243-free-ebooks-on-design-data-software.html
Last week we highlighted for you 20 Free eBooks on Design from O’Reilly Media. Little did we know that we were just scratching the surface of the free ebooks O'Reilly Media has to offer. If you head over to this page, you can access 243 free ebooks covering a range of different topics.
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John C. Reid's profile photoJosh Frye's profile photo
2 comments
 
+John C. Reid

Sometimes getting things  like these need those hoops, but that said I also know exactly what you mean.
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Josiah Deal

Hardware\Software Discussion, Recommendations  - 
 
Hey guys,

Our shop is an HP shop, but we've got a client who insists on Dell computers. They were previously purchasing Inspiron series laptops which have not been performing well, and I've noted that these are far inferior to the HP Elitebooks that they used to have. They are still partial to Dell, so I'd like to recommend the corresponding Dell series to the HP Elitebooks.

From what I can tell, the Dell Latitude series is about on par with the HP Elitebook series. Can anyone confirm this for me before I make my official recommendation to my client?

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6 comments

Rodney Fletcher

Infosec\Cybersecurity Related  - 
 
Confirmed: user education doesn't work and it's not going to get better. Time to stop letting users pick their own passwords until we're ready to transition off passwords altogether.
Data diggers' dumpster dive demonstrates dumb and dumberer defences
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John Ogden's profile photo
33 comments
 
Sorry mobile keyboard fat finger on my part

I mean he scheme is bad. It won't scale. You can't remember which scheme you use for each password so you add a rule that tells you which site is which password which makes the scheme weak

Much much better to use a password manager and non predictable passwords
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Jerry Ellis

IT Training\Education IT Related  - 
 
Artificial Intelligence Landscape, Machine Intelligence 3.0
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1 comment

Rodney Fletcher

Infosec\Cybersecurity Related  - 
 
Yeah this sounds promising...
Stunned security experts tear strips off president-elect pick hours after announcement
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Diamond Max's profile photo
15 comments
 
+Rasmus Lindegaard nah what she did wasn't dumb, she knew what she was doing, just expected to get away with it...
yes trump could have said what you suggested, that would have been better
also hillary could have said that she lied to taxpayers and aided in funding islamist terrorist and walked away from politics, that would have been the decent thing to do but she didnt do that either did she...
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