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Lupe Hume

Support  - 
 
Hi Glen and FAS users,

I've been using FAS for a month or so now. It's pretty easy to use, even for someone who hasn't done accounts before - thanks for providing this valuable service.

I run a small remittance service sending money from Australia to Tonga. I have set up two organisations - one for Australia and one for Tonga. The reason why I've done this is because the currencies are different, and things can't be lumped together into one organisation. So now I have income and expenses in Australia, and income and expenses for Tonga. To a large extent what is an income in Australia (customer paying in/sending money) is an expense in Tonga (someone gets paid out), and vice versa. But not totally - the Tonga office has expenses like phone rental and so on which are in their own currency.

I've now created a user account so the Tonga office can look at the Tonga accounts, and (hopefully) enter their own expenses. I've shared access to the Tonga organisation accounts.

I was wondering about the user privileges when I share access. It looks like the user in Tonga could delete my access to the Tonga account if they wanted to (or more likely, made a mistake). Is this correct?

Regards,

Lupe
1
Glen Hasselman's profile photoLupe Hume's profile photo
2 comments
 
Thanks Glen.
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Hi, firstly thank you for providing this software for free, it is quite unique and user friendly.
Five questions:
1. I have just created a custom invoice that matches my existing and have now added the time sheet invoice details, but there is an unnecessary doubling up of 'Quantity and Rate'. How can I stop the automatic entry (in brackets) in the description? eg- (Quantity = 6, Rate = 35.00000)
2. Rate has too many decimal points? This is AUD so only uses two decimal points, can this be corrected?
3. How do I edit the send email template?
4. Whenever an invoice is produced with what ever number I provide, I see it doesn't match the electronic file name produced. This can create quite some confusion sometimes for clients.
eg - I create invoice #067 and FAS generates 'invoice_29521_17'?
5. Can 'invoice' also have a uppercase 'I'?

Thank you.
Conway
1
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Derek Oh

Feedback  - 
 
Hi Glen,

The audio cuts out on the Payroll Setup Video at the 2 min 30 sec mark.

Tried both Firefox & Chrome browser with same result.

Worked out what to do by following your mouse movements, but do not get your reasons for choosing those options.
Cheers
Derek

1
Glen Hasselman's profile photo
 
I'll have to re-record a lot of the videos
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How do i download the software please . Thank you 
1
Guust Flater's profile photo
 
You don't : "Free Accounting Software is an online accounting software"
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Hello
I logged into my account this morning and it looks like all my accounts have disappeared. After signing in all I get is a welcome message from Glenn, I cannot access any of my accounts and it appears as if everything except for the bare basics of my account (name, email address) have disappeared.

Any idea what I am doing wrong?
1
Jayen Jayen's profile photoColin Manning's profile photo
2 comments
 
Same here, except one development test account is still visible.

BTW, Happy new year everyone.
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Anelle Van Deventer

BAS/Bookkeeping  - 
 
Depreciation write-off on asset worth less than 20,000 AUD

Hi Glen,

I have purchased a company laptop worth around 2,000 AUD. Since this is a small company, I can do an immediate depreciation write-off.

How would I go about recording this?

Thanks
1
Guust Flater's profile photo
 
You can record the purchase as an expense, rather than an asset with later depreciation applied.
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The situation is that I have a receivable that includes GST - the PDF invoice shows GST. However, after cash is received and offset (grouped) against the receivable, no GST show up against the cash received and the receipt shows no GST. This also occurs in the Sales Invoice Video. How do I get GST to show up in the receipt? Thank you for a great product!
1
Glen Hasselman's profile photo
 
This is just the way it is. The Cash received is a separate document and not a tax invoice. The original Sales invoice is the tax invoice. The default Cash received template has places for GST for the case where the Cash received document is issued with no prior Sales invoice.
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Hi Support I post this before but it seems to have disappeared. I am new to your Accounting Package and I am having a problem with the Invoicing. I run a Reception service and I charge per the call taken so I need my invoice to be quantity, I have downloaded Lbre and I have edited the appropriate template, made it my own and uploaded it. Now however, when I go into the receivable work sheet to create an Invoice for a Client there is no where to put a quantity and a price per call, am I missing something. Thanks in advance
1
Glen Hasselman's profile photo
 
The quantity appears when you click the "Add measurable line" or "Add time sheet line"
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Don McPhail

Payroll  - 
 
Hi,
For some reason when I select to send an email to employees for their pay slip, for some reason as of the last week while it shows as sent ok, no employees are receiving them - including in their junk folder.
Any one else had this issue or any thoughts? I've not changed any set up between when it last worked and now.
2
Don McPhail's profile photo
 
Anyone got any ideas?
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Hi Glen,

I am wondering what the best way is to handle a PayPal account. I get much of my revenue through clients paying using PayPal and I create invoice receipts in FAS but the revenue often does not reach by bank account for a number of weeks. What is the best way to handle this? Should I use divisions and name one 'PayPal' or do I set up another bank account - following your example of a high interest bank account?

Thanks,
Charlotte
1
Charlotte Mawle's profile photoGlen Hasselman's profile photo
3 comments
 
May be create a division for paypal. Then when you process the cash received set the division to paypal. The sales invoice can have the paypal division as well but you may not know it's going to get paid by paypal at that time.

Alternatively you can just leave the cash received unreconciled on the cash worksheet and reconcile it later after transferring it from paypal but it becomes cumbersome if there are many transactions and with paypal fees.
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About this community

A place for users of www.freeaccountingsoftware.com.au (FAS) to post some messages and have some discussions. All posts are public so don't include any confidential information.

Ben Hatton

Taxation  - 
 
Superannuation Reconciliation Error / Inconsistency

Hi Glenn, All,

I've noticed an inconsistency with the way that Superannuation Payable is dealt with in the software.

If Super payments (i.e. from employer to employee) are recorded as 100% tax, then they are entered into the Employer Superannuation Payable with a positive (+) value, which offsets the negative amounts entered at payroll, and allows everything to be reconciled to 0 in the view you get when clicking on the super amount in the Tax: Employer Superannuation Payable line on the balance sheet.

However - immediately after the payment to employees, the next payroll super calculation is wrong by the amount of the payment, and the Taxes report does not work properly.

If instead super payments are recorded as 0% tax, then the payroll calculations are good and the Tax report seems ok, but the Balance Sheet gets messed up since the payment does not remove the liability.

I've seen a suggestion that some other changes are one the way out related to superannuation calculations, so maybe this has already been taken care of? In the meantime, I will record as 100% tax and manually override the super calculation on the payroll immediately after the quarter Super payment.

Hope this makes sense, and please chip in if you have any perspectives on this...

Thanks,
Ben



1
Glen Hasselman's profile photoBen Hatton's profile photo
2 comments
 
Hi Glen, Thank you! Yes, I was specifying the payment to the employee. Looks like everything is good now that I've created a vendor account for the fund and paid to that. I am still using Employer Superannuation Payable tax code with 100% tax rate for the transaction.
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It's been a while can someone please remind me, when putting in purchase invoices you just record them, you don't need to balance with a payment? like you do with sales invoicing and payment.
1
Megan Walters's profile photoBen Hatton's profile photo
3 comments
 
I use an Purchase Invoice whenever I am reimbursing employee expenses. I use the Purchase Invoice to record the employee transaction with correct date and tax, then use a cash payment to the employee for the reimbursement.
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Hi Glenn. Can you please advise how to handle Bad Dept ?
I have several outstanding invoices sitting in the Receivables Worksheet, and I must reluctantly concede they will never be paid. I have done a write down in the past, but can not remember how it is done, and the procedure was in the old forum, but I can not find it here as the search function does not seem to work. I think I had to create a negative invoice for the same amount, but don't want to get it wrong experimenting.
1
Guust Flater's profile photo
 
Credit the receivable and debit bad debt expense.
And if you are on GST accruals and already paid your GST when you issued the invoice, then credit the receivable and debit bad debt expense for 10/11th and debit GST refundable by 1/11th of the write-down (because you are entitled to get the GST back).
Anybody correct me if I am wrong.
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Taraeta Nicholls

Other/General Discussion  - 
 
Hi Glen

I am currently using the software to account for government funding provided for disability support. (It's not NDIS but close enough)

Would appreciate if you have any ideas on how to adjust the chart of accounts, so that the value of the 'unpaid' support is reflected. The 'funding rules" will not allow me to enter myself as an employee or use accrued salaries / expenses codes.

Journal entry is not an issue, it's about exactly how to demonstrate 'in kind' support provided.

Thanks
Taraeta 
1
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I've been having problems creating PDF files for a while now. I have reuploaded templates but nothing works. Any suggestions?

1
Glen Hasselman's profile photoTwisted History's profile photo
2 comments
 
Aaah I was using open office to edit the template. It would work for a bit and then the PDF would refuse to open. Will try Libre and go from there :) Thanks! 
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Anelle Van Deventer

BAS/Bookkeeping  - 
 
PSI attributed income

Hi Glen,

I am the director of a small company that provides consulting services. I have determined that the income is PSI, and that the PSI rules apply.

I would like to keep an amount in the company's bank account as attributed income. How do I go about recording this?

Thanks
1
Glen Hasselman's profile photo
 
The easiest way is to record the payment of it as a salary and then loan it back if needed. May not be exactly correct if it's attributed PSI. Attributed salary has a different type of PAYG Payment Summary and the Super is only payable when the salary payment happens rather than when it is attributed.
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john rees

Support  - 
 
I may be dumb but I cant find Jobinfo to set jobs for the job codes
1
Glen Hasselman's profile photo
 
It's the last option under "Setup - Codes".
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Hi Glen,

We are a subcommittee of a school P&C looking for an online accounting package.

We hire instruments to our students. Does your package enable us to keep a record of our instruments and to hire them out each term?

Thank you. We like the look of your software and hope that we are able to make it work for us.
1
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Praj Gonsai

Support  - 
 
Hi Glen,

I have just setup an account with Free Accounting Software. I have a small query for pay slip.

ID: 38229

I am paying my employee hourly rate including super, so in manual calculation I generally I deduct total tax and super from gross pay.

As I am not from accounting background I might be calculating wrong way.

For Example: I am paying $1790/Fortnightly so deducting tax $292 and $170 Super from gross amount and employee will received (net pay) $1328, however in your pay slip its shows the total amount including super which is $1498.

and should I calculate tax after super or including super because $1790 is including super..

Any help greatly appreciated...

Praj Gosai


1
Glen Hasselman's profile photo
 
You need to deduct the super before entering it so divide 1790 by 1.0925.
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Hi Glen,

I have gone over the FAS website and I really like the features offered.

I am currently developing a solution for my clients around managing TRUST accounts.

I stumbled across this link http://www.freeaccountingsoftware.com.au/home/apihelp but couldn't see the key in my profile.


1
Glen Hasselman's profile photo
 
Yes there is a kind of secret api. You need to call up and request it and let me know what you are planning on using it for so that I can make sure it is appropriate.
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