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Plan to make your business soar in 2015 by embracing online #reviews. As part of your digital strategy, start collecting and marketing customer reviews.

Discover 5 best practice digital marketing activities you should implement, in your marketing mix, to boost your online presence and #reputation in #2015. Read here ==> http://goo.gl/lR7fH8 for all the details.

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What measuring tools are you using to determine if your business is delivering a #5-star service? Are you consistently receiving 5-star customer reviews to help build your #reputation?

Tell us below if you’re leveraging your customer #reviews by marketing them online to attract more customers. #eSparkleOnline can help you do this!
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To sue or not to sue a customer that is the question? 10news.com reveals that a woman claims she spent thousands in legal fees for posting a negative review on Yelp.

Watch full story in video here ==> http://goo.gl/BexXU3

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If you're notified of a negative online staff review, remember the following advice.
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Bad reviews or comments can affect us all in different ways. At anytime, they can have a dramatic impact on your businesses or personal #reputation.

According to a recent article published by UK Eonline.com, celebrity George Clooney also 'can't handle bad reviews' too. Read here for more information ==> http://goo.gl/9q0KR3

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Has your product or service ever been heavily criticised? It’s difficult sometimes to satisfy everyone’s expectations.

Remember it’s simply feedback. Use the information to make better changes in the future to improve your #reputation :o)
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The impact of mounting negative criticism, on social media sites, has contributed to the closure of 'The Magical Journey'.

Are you still not convinced that negative online #reviews can affect your businesses #reputation and make you lose money? if so, read what happened to 'The Magical Journey' attraction ==> http://goo.gl/v6LxUF.

More articles to show impact on organisers and customers:

==> http://goo.gl/dytfHW
==> http://goo.gl/RJvAzL
==> http://goo.gl/Uhm2MA

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Is your business delivering an excellent offline service? If yes, is the same sentiment being reflected online with customers writing raving reviews about you?

The days have gone when you could just rely on being on the 1st page of Google. Prospects are now looking at businesses #reputation scores to help make purchasing decisions. Find out what your reputation score looks by visiting today ==> www.mybusinessreputation.co.uk.
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Imagine the lady below has just done business with your company. What do you think she would think, say and write about online regarding your staff, products or services?

Tell us below some of the awesome comments your customers have said to you today. Remember, customers help to build your #reputation.
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Do you understand the value of having a 5-star #reputation online?
Collecting genuine 5-star customer reviews, and marketing them online, can act as great social proof.

Share with us below what your last 5-star review said online. We love celebrating and highlighting outstanding work!
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