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Dear Influencers: New in Forbes:  Millennial Customers Require A Different Customer Experience: Here's Where To Start http://onforb.es/1gQW3XQ
When you’re planning out your next customer service initiative, your next move to improve your customer experience, think about the arrival of the millennial generation, says customer service speaker and consultant Micah Solomon
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Dear Influencers: True Or False: Getting Rid Of Employee Name Badges Improves Customer Service http://onforb.es/1eMMe9d
Let me ask you a question so inappropriate it may land me on Customer Service Speaker Credibility Watch due to sheer sacrilege. “Do employee name badges actually improve customer service?” “Of course they do,” you, hypothetical reader, snap back. I would counter with (and here's the sacrilege): “Actually, it depends.” For the vast majority [...]
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Amit Verma

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Social media is a gift for showcasing that talent. Social media is in fact the key to successfully exhibiting yourself as a writer.
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Dear Influencers, My new Forbes article: The Dangers Of Hiring Like Zappos: Why Corporate Cultural 'Fit' Is An HR And Ethical Nightmare
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Lori Ruff

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My friends and fans know that I like to use questions from connections and followers to fuel my articles and posts. I believe that if one person asks the question, there are likely a lot more people who also wonder the same thing.

A question I am consistently asked, almost monthly in fact, is how to export–or back up–your LinkedIn connections.

Here’s how to export, and therefor backup, your LinkedIn Connections. 
 
A question consistently asked is how to export–or back up–your LinkedIn connections.

Here I explain how to export, and therefor backup, your LinkedIn Connections. Keep in mind it only exports five (5) fields: First Name, Last Name, E-mail Address, Company and Job Title.
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Dear influencers: my newest article in forbes.com:  The #1 Principle You Need To Know To Succeed With Millennial Consumers
http://onforb.es/OJDISi
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Dear Influencers,  The Meaning Of Money In The Customer Experience: Consulting Your Customers Before Jumping To Conclusions  http://onforb.es/1nYZhs9 (my new article in Forbes.com)
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Dear  Influencers:  My newest in Forbes:  
"Millennial Customers And The 'What Have You Done For Me Lately?' Syndrome"
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Interesting post, Micah - what recommendations do you have for businesses to do this successfully? 

"But don’t overlook the importance of adapting your business to keep up with hedonic adaptation at the speed of millennials."
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Dear Influencers, my newest forbes article:  #Keynote# Speaker Tells All: 12 Professional Speaker’s and Public Event Planning Tips from Micah Solomon http://onforb.es/1bCc0v5
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Alex H Yong

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According to BlogHer, 81% of people online trust info & advice from a blogger 
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Predictions from +Arik Hanson +Brian Solis +Frank Strong +Kevin Dugan and @rmpapag Roxane Papagiannopoulos
#infographic
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#pr2point0  Key takeaways: The role formerly known as media relations will evolve into that of a manager of influencers. This person’s responsibilities should include developing your “hit list” of influencers, maintaining direct relationships with them, and integrating them into your marketing process in the most impactful ways.

As content demands continue to evolve (and increase), your organization’s reliance on freelance talent and other external content vendors will grow as well. 

-Joe Pulizzi, Content Marketing Institute
http://is.gd/ukiqux
If you've got the hiring budget, have you filled one or more of these positions yet? 
It is vital for organizations to examine their content creation strategies in light of the rapidly evolving content marketing industry. Find out what we see as 12 essential roles for the future.
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Dear Influencers How To Deliver Consistent Customer Service -- Again And Again: Lessons from Four Seasons Hotels and others
Want to build a customer experience so powerful that it knocks your competition out of the running? How great companies like Four Seasons Hotels And Resorts design, introduce, and reinforce customer service standards.
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Alex H Yong

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After an initial process, each person ranked was  assigned an Apple π-score (Pi-score) from 1 to 100.  The Apple π-score is an influence score in the context of the New York Twittersphere.
 
PeerIndex research throws up some surprising results in the hunt for New York's most influential tweeters http://blog.peerindex.com/whos-social-media-king-new-york/
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Notable names in the top 20 - Anderson Cooper, Spike Lee
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Hello to the members of this community. I am the CEO of +Ternan Technologies . I write my blog about technology, people, and business processes. I wanted to find out if it was OK to post articles that relate to these three topics here for other members to see and share?
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Alex H Yong

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Intriguing video chat with  +Nick Kellet and +Logan Lynn Roberts 
It gets really interesting at 6:36 , but the entire video makes you think
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Dear Influencers, My new Forbes article for your reading pleasure:
Becoming The Zappos Of: (Insert Your Industry's Name Here) http://onforb.es/LSFKwM
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Alex H Yong

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“Social media can move stocks,” said [Albert] Lojko. “Users need to have it – they can’t afford not to. We help them discern what’s happening and why it’s important.”
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Thinking +Howard Lindzon would be interested in this... 
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Micah Solomon

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Dear Influencers: My article just now in Forbes: What Keynote speakers want to tell you (in private): Example: “A good keynote speaker costs less than you paid for the bagel platters in the convention hall. (And is probably less stale.)”
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