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Hi There, I want to report an error that drove me here http://kb.odin.com/it/122077
But I can't understand what to do. I am not an expert web master so I will be glad if someone could help me,
Thanks in advance
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Sintomi Dopo un aggiornamento a Plesk 12, non è possibile accedere ad alcune aree del pannello. Compara l'errore " Permesso negato ". Il seguente errore può essere trovato in /var/log/plesk/panel.log Exception: Permission denied file: /opt/psa/admin/plib/Lock/Manager/Hierarchical.php ...
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Roberto Capannelli's profile photoKristian Marcroft's profile photo
11 comments
 
Hi,
just to summarize the issue.
It has now been solved by changing the PHP handler to FastCGI and setting the Owner and Group right for the Wordpress Files.

Regards,
Kristian
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I am using Plesk Sitebuilder for our website, but cannot seem to figure out how to make the site "responsive." How can I make saxyduo.com function in a mobile/tablet environment?  I am NOT a programmer, just learning as I go...
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Andy Kugaevskiy's profile photo
 
You are using SiteBuilder 4.5 or earlier, which does not support responsive website design (it was created before "responsive" became a big thing). I would recommend you to find a host with Web Presence Builder 12.0 and migrate your website there (WPB has the option to migrate SiteBuilder 4.5 websites). You will have to modify the website design somewhat, but you'll also find a lot of useful features in Web Presence Builder.
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Install Plesk into google cloud in computer engine.
Centeos 7 operating system.
you there all right but I have a problem: we can receive email on all accounts. but no domain does send emails,

interet searching I found that may be a problem of reverse IP, try it with PTR in plesk but not working. to solve this new problem

searching the internet reaches it must be done right through google api dns. google tool for computer cloud engine

  but even if it does not work not be properly configured. halguen could give me a hand
1
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Luc de Jager

Question  - 
 
Hello, Is it possible that SFTP with bin bash chrooted is not working properly? I can login using SFTP and bin bash but not with (chrooted).
1
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Hi, am using Plesk panel in my vps linux server, only my main ( own subscription) is working, all others getting server error while accessing. Kindly check my attached error report through intodns.com . Please give a solution for this in detail.
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Kristian Marcroft's profile photosajin kollanoor's profile photo
2 comments
 
Ya i made name servers for my main domain in plesk panel. Also set its ns are as child name servers at domain panel. But am unable to use that ns. But main site is opening without any issue. But while putting ns as that , the above mentioned error showing 
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Hello,
I have a this error "Internal error.
ERROR: Call to a member function getRootPath() on a non-object (Abstract.php:141)" when I try a create new hosting.
Can you help me?
Thanks
1
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Morning folks. I'd like to ask a question regarding DNS and cloudflare. I very cleverly installed plesk without a DNS server because my DNS is on cloudflare. However in order to use  the Plesk Cloudflare thingy I have to have a DNS server.
Is there any other effect of the plugin than automating DNS additions which I can do in the old fashioned manual way.
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Seán O'Nilbud's profile photoAndy Kugaevskiy's profile photo
3 comments
 
Well, CloudFlare extension will be updated later this year with Web Application Firewall functionality. Other than that, I don't think you'll be missing anything (besides the convenience of automated DNS zone modificaiton). 
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My next question is this. If I cant find more templates for Plesks builder, I will have to switch to using Wordpress inside Plesk.

I have not built WP sites before in plesk. Can anyone tell me how to do this? I can build the site once its inside, but how do you upload WP templates in PlesK?
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Jay Versluis's profile photoJamin Andrews's profile photo
2 comments
 
Hi +Phillip Dacus here is a article on the WordPress management tool, it should help. https://www.conetix.com.au/blog/plesk-12-wordpress-integration-making-your-life-ea
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Jesus Sales

Question  - 
 
hi!,,, somebody can heklp me with a problem to connect named service with plesk12?? the service page say that the service isn't installed... but named is installed and start in the server
1
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Hello, i've plesk license 10 domains. can't i have admin for clients, subscriptions or plans? i've it in my plesk:
Administración de suscripciones: Activado
Administración de cuentas: Activado
Administración de clientes: Activado

thx
1
Jay Versluis's profile photoJavier Pardos's profile photo
2 comments
 
Thanks Jay. I'll see it. Nice day. 
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Jamin Andrews

Discussion  - 
 
#SparkJava  and #Plesk12   #Odin  
In the world of web application development, especially rapid web application development, the names you usually hear of are PHP, Ruby, Ruby on Rails, Python...
1
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Hello, I have Plesk 12 on a Debian7 server and when I install a SSL certificate the browser display that the site has "obsolete cryptography".
Manually installing the same type of cert in another server, it display the good green padlock.

It seems that Plesk use an old ciphers.
I've found a tutorial explaining how to change the default setting, but can you give me your opinion?

https://www.d13creative.co.uk/blog/2014-9-12/enabling-tls-1-2-on-centos-server-running-plesk-and-nginx

Thanks!
I already had SSL enabled on my linux server but according to tests it was using TLS level 1.0, not the more secure 1.2 and hence I only scored a B in the test. Here's a brief guide to how I enabled TLS 1.2 on my server and improved the grade to an A. Please note some of these steps will be ...
1
Kristian Marcroft's profile photoSalvatore Rocco's profile photo
2 comments
 
Thank you so much!
For future references:
I resolved the issue combining the resolution you provided(both for plesk 11 and 11.5) and disabling weak SSL ciphers with this: 
http://kb.odin.com/en/120083

Have a nice day!
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Hi everyone,

We have been releasing Plesk 12.1 previews for quite some time and we would like to ask you to provide your overall feedback by participating in a special Plesk 12.1 preview survey.

The survey will take around 10 minutes to complete, and it is located at the following address:
http://odin.plesk12-1.sgizmo.com/s3?s=g

We’d love to hear your feedback to make sure we're going the right way and addressing the actual needs of you and your customers. Please don't hesitate and let us know what you think — whether it's something new you like or something missing that you really need.

Thank you very much in advance!
1
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Hi, I have a problem with my domain, drawskieforumodnowa.com on Parallels, the site is not working. Where should I report this issue nad seek for help? I try to enter the site:
drawskieforumodnowa.com
It is not working, I have this message on my web browser: Site is unavailable. ERR_NAME_NOT_RESOLVED.

Tried to connect with ftp by file manager - no response. But I have entered Parallels Panel, where I could enter the FTP. But site still is not working. Can you help me?
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Kristian Marcroft's profile photoTomasz Bienko's profile photo
2 comments
 
ok, I will check it, thank you very much for your help
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in plesk 12 i installed an SSL certificate, which is listed as successfully installed, but when I access the e-mail domain says "The server you are connecting to is using a security certificate that can not be checked. The entity name of security destination is incorrect. "
as I can fix it?
help please!!
1
Jose Angel Pardo's profile photoVictor Inceu's profile photo
5 comments
 
the valid ssl usually signs "domain.tld" not "nameserver.dmain" or w/e other namings unless you have opted to get it; otherwise make sure that the ssl certificate is installed as per my initial reply.
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Dalton Vital

Question  - 
 
Dalton is my name! i have a question. i create mails and are all receive and sent with only domain users, they can sent out like to gmail! the problem is receiving from out! can plz help me?  
1
Dalton Vital's profile photoJamin Andrews's profile photo
5 comments
 
+Dalton Vital sent you a direct email.
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I have a couple questions.
#1 is there anyone out there that is building templates for the Plesk Web Site builder v12?

#2 v12 of the builder builds sites that are mobile versions. But to me , these sites look bad and seem to be missing the menus.

At the bottom of these versions, there is an option to switch to the full version, which looks much better. My question is this though. With Googles new requirement that sites have to be mobile friendly or else, does this full version qualify as mobile friendly?
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Phillip Dacus's profile photoJamin Andrews's profile photo
6 comments
 
I would be developing in WordPress and using a theme that is dynamic. This eliminates a lot of need to change versions for web builders etc. 80% of new websites are built in WordPress. Plesk 12 comes with great management tools, that makes it simple to update and manage multiple sites. I would be looking at making the change to WordPress if I was you.
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Hi 

My parallels panel is suspended all page are down and in my account interface I don't fine how to make renew. However my web site is work correctly 
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1
Jamin Andrews's profile photoSergey Lystsev's profile photo
4 comments
 
Hi Moslem,

As I understand this is the same problem you posted at https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/7654899-my-account-is-suspended-how-i-can-make-renew

You maybe a user of Plesk in the following roles:
1) owner of Customer or Reseller account at someone's else Plesk server. Given that your username is not "admin" I think it is the most likely case
2) owner of a Plesk server
In this case you shall know your Plesk license key, it looks like PLSK.12345678.1234

if you can tell this number, we can check the license status

2A)As an owner of a Plesk server you  might have purchased your license key from Odin (Parallels). In this case you need to check the status of your license in the Online Store. https://shop.parallels.com:8443/plesk-billing/client/index.php/default?ctr=login&act=893
If license is still valid, then you have technical issue - try to reload license from Plesk interface and see error messages if any. You can contact support as well at http://www.odin.com/support/ 2B) Or you might have purchased your license from some other company. Then you must go to them and ask for assistance. Alternatively you can cancel contract with them and buy a license from someone else.
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Don Garcia

Question  - 
 
hi! I just started to use plesk..im totally a newbie..here's my dilemna - i currently purchased an expired domain and I wanted to make it live but the problem is, i can't figure out on how to remove the term "wordpress" at the end of the url, it looks like this "example.com/wordpress" thanks in advance!
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Don Garcia's profile photoJay Versluis's profile photo
3 comments
 
Pass I'm afraid - that message suggests that the wp-admin directory may be protected by a .htaccess file. Try logging in via yourdomain.com/wp-login.php instead.
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Philip Wee

Question  - 
 
Hi, I encountered this error when I try to create a sub-domain:

Error: hosting update is failed: f2bmng failed: ERROR:f2bmng:Command '['/bin/rpm', '-qf', '--queryformat', '%{NAME}\\n', '/etc/fail2ban/jail.conf', '/etc/fail2ban/jail.d/plesk.conf', '/etc/fail2ban/jail.local']' returned non-zero exit status 3

Could you kindly point me in the right direction to solve this problem please?
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Sergey Lystsev's profile photoPhilip Wee's profile photo
3 comments
 
Hey thanks for the reply ^^ Here it is:

rpmdb: Thread/process 8483/140130702915552 failed: Thread died in Berkeley DB library
error: db3 error(30974) from dbenv>failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db3 -  (-30974)
error: cannot open Packages database in /var/lib/rpm
rpmdb: Thread/process 8483/140130702915552 failed: Thread died in Berkeley DB library
error: db3 error(30974) from dbenv>failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm
rpmdb: Thread/process 8483/140130702915552 failed: Thread died in Berkeley DB library
error: db3 error(30974) from dbenv>failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm
file /etc/fail2ban/jail.conf is not owned by any package
rpmdb: Thread/process 8483/140130702915552 failed: Thread died in Berkeley DB library
error: db3 error(30974) from dbenv>failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm
rpmdb: Thread/process 8483/140130702915552 failed: Thread died in Berkeley DB library
error: db3 error(30974) from dbenv>failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm
file /etc/fail2ban/jail.d/plesk.conf is not owned by any package
rpmdb: Thread/process 8483/140130702915552 failed: Thread died in Berkeley DB library
error: db3 error(30974) from dbenv>failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm
rpmdb: Thread/process 8483/140130702915552 failed: Thread died in Berkeley DB library
error: db3 error(30974) from dbenv>failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm
file /etc/fail2ban/jail.local is not owned by any package

I already uninstalled the entire fail2ban via ssh (quite some time ago) but still, it didn't work. Any thoughts?
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