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Salesforce Wear opens wearable CRM market, cool

Salesforce is said to be making a "bold and well-timed" move into the "wearables space". In their lineup of supported devices are the Epson Moverio, Jawbone UP, Vuzix M100, Meta Spaceglasses, and Oculus Rift join Pebble, Samsung Gear, Google Glass, Moto360, Myo, and Bionym Nymi band. Some highlights from the article:

Salesforce revealed that FacialNetwork, a HospitalityID app, allows customer service reps wearing smart glasses to identify guests using instant facial recognition technology.
. . . .
ClickSoftware’s ShiftExpert app leverages Samsung Gear II smartwatches to enable employees to clock in and out from shifts, automatically entering the data into timesheets – and sending reminder notifications if the worker is in danger of being late for a shift. 
. . . .
Proximity Insight’s app for Android Wear smartwatches alerts workers when a VIP has come into physical range, allowing retail employees to greet the customer right away.

#DriveInnovation   #Mobile   #Consumerisation   #HumanResources   #Sales  

Posted by +David Pidsley with +Dan Durrant 

Cause Analytics is here to help you navigate through Business Intelligence, understand today's challenges and tomorrow's technologies.

www.CauseAnalytics.com

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Six-year-olds outstrip adults in digital understanding but teens lead the way

Citation: The ‘millennium generation’ have the most digital confidence and knowledge say Ofcom in its latest communications market report. 
. . . 
An average six-year-old has the same knowledge of technology as a 45-year old, according to the latest Ofcom communications market report.
. . .
... those in the 16-24 age group reported spending a much higher amount of time communicating - 261 minutes per day versus 146 mins for UK adults as whole.
. . .
 44% of households say they have a tablet with 14% of homes claiming to have two or more. As tablets have become more popular so has the importance of them as a device for connecting to the internet.
. . . 
In 2013, Ofcom decided to try and measure technological aptitude in a bid to understand an individual’s confidence, competence and knowledge. They found that the most tech savvy were 14-15-year olds and that as age increased, people’s digital confidence score decreased, with 61% of over-55s recording a below-average score.

#Demographics #Mobile #Consumerisation

Posted by +Dan Durrant w/ +David Pidsley 

Cause Analytics is here to help you navigate through Business Intelligence, understand today's challenges and tomorrow's technologies.

www.CauseAnalytics.com

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Missions and Metrics

Citation Mix:
As the old adage goes, what gets measured gets managed.

The standard metric for a country's economic welfare is GDP. I find this strange. If the government decided to give millions of dollars to the country's richest people so that they can buy yachts from one another, that would increase GDP. So would clearcutting our national forests to build strip malls, outsourcing the raising of our children, and incarcerating large swaths of our poor.

If we temper the language a bit, we might find that this description is not so far from reality.

My point is that metrics shape behavior. Joseph Stiglitz describes this mechanism nicely: "What we gather our information about, and how we describe success, affects what we strive for." Political leaders who want to grow the economy, he says, will focus policies on things that increase GDP, even when GDP does not correlate with societal well-being.
. . . 
It is useful, therefore, to have missions to balance our metrics. Of course, each tool should have its own mission. But if I were to suggest one mission for all tools, it might be this:

Every tool should nourish the things upon which it depends.

#Consumerisation   #DriveInnovation   #Wellbeing   #PositiveLocalImpact   #CentralGovernment  

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Consortium formed for #InternetofThings

Citation Mix:
Industry leaders including Dell, Intel and Samsung have formed a consortium to help develop open standards to the enable the Internet of Things. / #OpenStandards  
. . .
"Open source is about collaboration and about choice. The Open Interconnect Consortium is yet another proof point how open source helps to fuel innovation," said Jim Zemlin, executive director of The Linux Foundation. "We look forward to the OIC's contribution in fostering an open environment to support the billions of connected devices coming online." / #Partnerships  
. . . 
The first open source code will target the specific requirements for smart home and office solutions, with automotive, healthcare and industrial specifications expected to follow. / #FutureTechnologies  

Posted by +Dan Durrant 

Cause Analytics is here to help you navigate through Business Intelligence, understand today's challenges and tomorrow's technologies.

www.CauseAnalytics.com

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Constellation identifies three technological shifts powering digital business disruption http://goo.gl/dW9Obj

Re:  #DriveInnovation   #FutureTechnologies  

1) Mass personalization at scale drives relevancy and context. Systems of engagement shift to systems of mass personalization at scale that deliver relevancy. [...] These systems start with an outcome-driven design point, solve delivery of massive individual scale, craft personalized conversations, interface with human APIs and enable people-to-people networks.  Key technologies include 3D printers, ad technologies, augmented reality, context engines, crypto currencies, identity systems, facial recognition, payment technologies, digital wallets and personal clouds. / #Cloud   #APIs   #Consumerisation  

2) Big data business models built around sensor and analytical ecosystem. Isolated networks shift to a connected world of sensor-based and analytical ecosystems that harness Big Data. In both the consumer and enterprise worlds, smart machines and wearables provide new types of sensors and add to the mix of Big Data available to create new insights.  Constellation estimates that as many as 200 million smart wearables will ship by 2017.  These include bracelets, watches, eyewear and other devices with sensors.  Data from equipment such as automobiles and trucks, medical devices, household appliances as well as power generators and building management systems can provide opportunities to improve operational efficiencies, create new business models and identify new usage patterns. / #BigData   #Lifelogging   #InternetofThings  

3) Augmented humanity changes the future of work and customer experience.  Powerful yet static systems shift to cognitive systems that augment humanity. Cognitive computing is more than a new category.  Cognitive systems represent a convergence of artificial intelligence, natural language processing, dynamic learning, and hypothesis generation to render vast quantities of data intelligible to help humans make better decisions.  / #ArtificialIntelligence   #DecisionMaking  

Posted by +Dan Durrant 

Cause Analytics is here to help you navigate through Business Intelligence, understand today's challenges and tomorrow's technologies.

www.CauseAnalytics.com
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The health tech revolution will turn all of us into big data wonks

Citation: With the influx of wearable technology such as FitBit, many of us are starting to track of and analyze our data and even compare our data with others. With the ability to aggregate data, some consumers combine their FitBit with a scale to analyze their activity and weight. / #Lifelogging  
. . . . 
Companies like Apple and Samsung are working to simplify how biometrics and other health data are collected, analyzed, and shared. This consumerization of big data will mean as much to individuals in the near future as sales forecasting means to businesses today. / #Consumerisation   #BigData  
. . . . 
With this type of data collection, real time biometrics could be transmitted to doctors. Alerts can go out to doctors that can help save lives, such as an irregular heartbeat that can be a precursor to a heart attack or indicate other serious health issues. A single heart rate measurement isn’t a lot of data, but continuously tracking someone’s heart rate, weight, body fat percentage, body weight, diet, activities, sleep patterns, blood pressure and other metrics can add up over the years. New innovations will allow individuals to compare their health metrics to others in similar demographics, helping them set goals and evaluate how effective exercise and other lifestyle changes have been. / #RealTime   #PredictiveAnalytics   #Benchmarking   #Demographics  
. . . . 
Analytics puts patterns together within data and makes sense of it, providing us actionable information. It can target our needs and give us personalization with higher accuracy. And as mobile devices, wearable devices, and appliances get connected to each other, we will have access to greater insights to improving our health over our lifetime. / #Mobile   #Healthcare  

Posted by +Dan Durrant w/ +David Pidsley 

Cause Analytics is here to help you navigate through Business Intelligence, understand today's challenges and tomorrow's technologies.

www.CauseAnalytics.com

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Big data to CIOs: Learn to extract value from disruptive technologies

SearchCIO expert Harvey Koeppel talks about the fallacy of equating big data with more data. Here, he explores how big data is inextricably linked to nine other disruptive technologies and why that linkage profoundly changes how IT gets done.

He points to developments in the  #InternetofThings#Mobile#Cloud , #Consumerisation , #Social , #PredictiveAnalytics , and other #FutureTechnologies  involving #InformationTechnology .
#Executives  should remember that #BigData  will become more valuable as these forms of  #DisruptiveInnovation  continue to grow.

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As IT's industrial age ends, the humanist era begins

Citation: IT is definitely in the midst of a transformation. IT was once a function that tamed the semiconductor and brought order to a bunch of ones and zeroes so that transactions could be efficiently and accurately tabulated. Now, IT must be something altogether different. IT must become a competency that does more than crunch numbers, process journal entries and print reports. IT just isn’t the study or use of databases anymore.
. . . 
The modern mobile user wants something “designed” not “programmed.”  Likewise, they want something “designed” for their on-the-go lifestyle and mobile devices – they don’t want “ported” applications. These differences are monstrous.
. . .
In the mobile world, software designers need to develop smaller apps that are (and I know this sounds cliché) actually easy-to-use. Apps should be brainless to operate successfully. This is actually quite a difficult task as it involves more than usability measurements. 
. . . 
IT is moving away from a time where we felt compelled to put in every feature, function, data element, etc. into every report, screen, etc.  No, now IT must have the discerning eye of an artiste. IT must create "experiences" for their systems’ users. Users want something more than rows and columns of numbers. They want a visceral, compelling, highly communicative user experience.
. . . 
Trust, perception and other soft-side knowledge could be economically powerful to know if one wants to develop great applications and analytics.

#Consumerisation   #InformationTechnology   #Cloud   #Mobile  

Posted by +Dan Durrant 

Cause Analytics is here to help you navigate through Business Intelligence, understand today's challenges and tomorrow's technologies.

www.CauseAnalytics.com

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The Energy Internet Explained, with Jeremy Rifkin

"Using Internet technology to transform the power grid of every continent into an intelligent energy sharing distribution network that acts just like the Internet, allowing businesses and homeowners to produce their own energy and share it with each other;"

en.wikipedia.org/wiki/The_Third_Industrial_Revolution:_How_Lateral_Power_is_Transforming_Energy,_the_Economy,_and_the_World

Also see his +Big Think video on how the #InternetofThings  is contributing to the "Fall of Capitalism". http://youtu.be/3xOK2aJ-0Js

#ConseveEnergy   #DriveInnovation   #Globalisation   #Consumerisation   #FutureTechnologies  

Posted by +Dan Durrant 

Cause Analytics is here to help you navigate through Business Intelligence, understand today's challenges and tomorrow's technologies.

www.CauseAnalytics.com

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