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John M

Support  - 
 
Hi,every one, I Don't know if this is the right place for this Query (Just I didn't receive an answer in the forum and i need to fix this problem) I'm having conflict problem with one plugin.

I'm using Instabuilder 2.0  (for building pages and opt-in pages) Plugin recently, I contacted the developer of this plugin, they entered to my blog and say me to contact My theme developer.

This was the answer

(Here's an update on your ticket.
Upon checking your site, our technical guy confirmed that the issue is with your Theme, it's conflicting with Instabuilder 2 popup Javascript.

You have to contact the Theme developer to fix it.

And please NOTE that the theme name is: MyTheme)

So Please tell me  what  to do with this situation.

Thank you 
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Ronald van Weerd's profile photoJohn M's profile photo
2 comments
John M
 
ok, Ronald Thanks a lot
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Ronald van Weerd
moderator

Discussion  - 
 
Starting today, support for all iThemes products will be handled directly through our new ticketed support system. To get access to support for your products from now on, visit ithemes.com/support or log in to your iThemes Member Panel and click the "Support" tab.
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Bet Hannon's profile photoRay Mitchell's profile photo
4 comments
 
Gotta say booo to this. Ticketed systems are great for solving individual problems, but they don't build user knowledge or communiity. A lot of learning happens when you search a forum. The fact that I can send this note back to Ronald, someone who I have interacted with, and have learned the quality and integrity of his problem solving efforts, is important and valuable. Just yesterday, I used one of your 2011 posts to resolve an issue with one of my customer websites. That historical knowledge (and sense of community) goes away with a ticketing system. Compare Gravity Forms before and after they got rid of their forum. Tis a sad day
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Kevin Collins

Discussion  - 
 
Changed my ithemes password just to find that I now have to go to ALL of my sites using stash and re-authenticate :(  There must me a better way!
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Eric No's profile photoMichael Penner's profile photo
2 comments
 
Well they got hacked and admitted using cleartext to store our credentials. It is such an unusual thing that i do not believe it ever occurred to them that the issue would ever come up. However, it is indeed a best practice to change your passwords often. Without a centralized method to do this, iThemes does make it difficult to adhere to this best practice. 
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Cathy Perkins

Discussion  - 
 
Hi Ronald Finally here!
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Cathy Perkins's profile photoRonald van Weerd's profile photo
3 comments
 
it's good to be there. Dropping the occasional comment :-)
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Janet Hall

Discussion  - 
 
The 12th WPDC is "ROCKING!"
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Ronald van Weerd's profile photo
 
welcome
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How do I change the colour of the padding around a widget module (s)  Please see attached screen shot.

http://screencast.com/t/1upyIHzAH
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Ronald van Weerd's profile photo
 
Hi, for support on Builder, you are welcome to use the Builder support forum: http://ithemes.com/forum/forum/64-builder/
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We’ve teamed up with Syed Balkhi, CEO and Founder of WPBeginner.com for an awesome learning opportunity September 3rd at 1pm CDT: Tips for Growing your Email List to Six Digits and Beyond.
Free webinar - Tips for Growing your Email List to Six Digits and Beyond
Wed, September 3, 2014, 2:00 PM
Register here: http://ithemes.com/2014/08/07/learn-grow-email-list-six-digits-beyond/

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hi.i ve made some changes to my #ithemes  security dashboard today. today.I ve also changed the wp-admin to somethink else that it was random at the time in the field,now i cant remember what ive changed///yes i know its stupid but i did it.The thing now is that im searching through ftp the name and i dint know where to start...is possible someone know in which file i can locate the changed wp-admin via ftp? the web site is www.costasalis.co m plz if someone can help///thank in advance +iThemes 
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Ronald van Weerd's profile photo
 
For support on the iThemes Security plugin, If you have purchased the iThemes Security Pro plugin, please sign in and post your support request here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security
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I am just getting started with WordPress and iThemes so this may be a silly question, but I can't find the "Theme Location" option when creating a menu.  The option does not appear on the left  like I have seen in tutorials.  Any suggestions?  Thanks!  
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Ronald van Weerd's profile photoShellie Bowman's profile photo
3 comments
 
Thank you for your quick and helpful response!
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Ronald van Weerd
moderator

Discussion  - 
 
Builder 101 on setting up Google Analyticsin Builder is now live on the webdesign.com Youtube channel
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Created by

About this community

iThemes Builder lets you create WordPress sites quickly and easily by creating your own layouts.
 
Wondering how to customise the css for the 'purchase now' button of a 'free offer'?? I've tried all manner of code but cannot figure out what the button is called in css. Is there somewhere I can access all the names of the buttons - including 'apply coupon', 'update cart' et cetera so that I can get rid of all these ugly grey buttons on my site? All help appreciated : )
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Ronald van Weerd's profile photoMiracles and Wonder's profile photo
5 comments
 
Excellent. I'll start there. I appreciate your advice. Many thanks for being such a dedicated developer. Let me know if I can ever help you in any way.
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I'm having trouble getting my complete database backups to complete.
The error says it can't create the backup zip file.
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Kathleen Johnson's profile photo
8 comments
 
Ended up it was a file space problem, thanks.
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Hello,  

Help on Ithemes. 

I have installed this plugin but I have not activated it yet and thus it is "almost ready". 

Now reading a little bit in internet I learn that this plugin is highly refined, and requires some basic knowledge. I don´t have this basic knowledge and my English is not enough to understand everything written there. 

What I did understand is that while the plugin is beautiful and really useful a bad configuration may spoil every effort. (I recently had a nightmare testing W3 TOTAL CACHE due to a bad configuration on my part, so I fear a lot to "touch" any Itheme setting.) 

Please let me know the safe way to uninstall, delete and (to be on the safe side) completeley remove iThemes Security plugin for WordPress  formerly Better WP Security from my directory. (I found that some plugins which had been unistall, still show up through Filezilla. 

I am extremely unexperienced, and I am setting the wp site by myself with free resources. 

Sorry as this is not a pre-sales question. I will never understand Technical English in case I have some troubles. Nevertheless, I count on your help, and am grateful beforehand. 

My best regards

Liliana
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Ronald van Weerd's profile photoAflorarte Flores de Bach's profile photo
2 comments
 
Hi, I´ll do that . Thank you very much for your fast reply. Best regares. Liliana
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Ronald van Weerd
moderator

Discussion  - 
 
Just released: Walker
A new iThemes Builder theme just arrived: Walker, with Exchange-specific styles, post formats and a new Nav with Logo module.
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Ronald van Weerd
moderator

Discussion  - 
 
Probably not entirely on topic, but for iThemes Exchange users potentially interesting. I just released the Exchange Custom Loop add-on for Exchange. This add-on allows you to create custom product pages for Exchange, including several options. Available for free from the WordPress plugin repo.
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Ronald van Weerd's profile photoChris Malone's profile photo
4 comments
 
Awesome domain name. 
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Hello everyone. Just wondering if anyone is using Icebox as their theme. And if so, how can you center the navigation area? It seems to float center by default, leaving a huge empty gap if you don't have too many pages. 
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Ronald van Weerd's profile photo
 
Hi, for support on Builder, you are welcome to use the Builder support forum: http://ithemes.com/forum/forum/64-builder/
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Ronald or anybody, I posted a question at the end of this blog post at ithemes, and haven't heard back. After a week of waiting, I'm not expecting an answer. :) Can you take a look at my question?
In this webinar, Benjamin Bradley covers how much freelancers should charge and how to put a retainer package together using iThemes products.
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Ronald van Weerd's profile photoDarrel Hawes's profile photo
3 comments
 
Thanks.
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Nuno Miguel

Discussion  - 
 
Hi dear all,
I am a WP beginner and need your advice. Could I use the templates in this deal for WP blocks and customization?

Bootstrap 3.0. Starter Kit PRO

Many thanks for replying me!

Nuno - regards
Daily deals for creative professionals. Get amazing limited time offers.
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Ronald van Weerd
moderator

Discussion  - 
 
A Builder offcanvas navigation plugin Beta is available for evaluation and testing, see also: http://ithemes.com/forum/topic/60761-read-this-first-beta-release/

See it in action here: http://ronald.dev.ithemes.com/
Welcome to WordPress. This is your first post. Edit or delete it, then start blogging! Comments (1). Categories : Uncategorized. New WordPress Install Copyright © 2014 All Rights Reserved. iThemes Builder by iThemes. Powered by WordPress.
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Nuno Miguel's profile photoRonald van Weerd's profile photoLisa League's profile photo
2 comments
 
+Nuno Miguel  you're welcome, give it a spin, and let me know in the forum how it goes!
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Ronald van Weerd
moderator

Discussion  - 
 
The Builder 101 webinar recording on using Layout Extensionsis live on the webdesign.com Youtube channel
1
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