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10 Ways to Share a Post with Gusto within the +Social Media 4 Good Community on Google+

To improve the sharing quality of your content within any Google+ Community, please consider these tips to ensure that your post achieves its intended longevity.

1. Complete Your Profile: I know it's fundamental, but plussers prefer to engage with real people and pages. Not a blue head. Take the time to fill in your profile details. After all, this is a networking community too.

2. Relevance Is Important: Carefully consider if your post is relevant to the Community. Sharing off-topic posts unrelated to the nature of the community will surely get your post removed. Repeat offenses will most likely get you banned.

3. Use Google+ Formatting: You can bold your magnetic post title and italicize any areas of emphasis as you write 2 to 4 sentences about your post.

4. Provide a Brief Narrative: Explain the nature of your link and what people can expect to find when they click. Your post should stimulate dialog and interaction within the Community.

5. Categorize Your Post: Be sure to share your post within the appropriate sub-category to help keep the Community organized. It makes it easier for new and existing members to find the information they need.

6. Credit Your Sources: When sharing other people's content, give credit where it is due by +mentioning the creator or h/t the +person or +page who you originally discovered it through. It's only right.

7. Use Full URLs: Refrain from using link shortening services to maintain the authenticity of what you are sharing. In most cases, this allows members to determine if your link is true and correct to the post description.

8. Be Responsive: Check your notification settings to ensure that you will receive an alert upon engagement from the posts you share. When people engage your content, it's important to answer any questions, provide additional reference, or simply say 'Thank you'.

9. Use Hashtags: Google+ does a pretty good job of establishing hashtags for your post, depending on your settings. Feel free to use a couple of hashtag related to your content at the very bottom of your post.

10. Be An Amazing Social Citizen: Engage with other members by plussing, sharing, and commenting on their content. This will increase your likelihood to connect with new plussers, establish yourself as a SME, and cause reciprocity upon your posts.

I recently wrote a journey article on Google+ for Your Nonprofit Marketing Mix: Profile, Page, & Community which applies to anyone across this vibrant social platform. Feel free to check it out for additional insights.

I hope you found this post informative and inspiring. Did I miss anything? Which points stand out for you the most?
#gplustips   #gpluscontent   #gpluscommunities   #socialmediatips   #sm4good  

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How to Listen to What People are Really Saying when Delivering Customer Service
The average person is able to effectively retain about 25% of what they hear. But by utilizing listening techniques, you can increase that percentage to 85% or 95%.
People can intelligently decipher words at a rate of up to 500 words per minute, most of us only speak at 125 words per minute making our brains wander easily during a conversation with a customer.

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Hello. Keeping you in the loop. RD3 was well received. Welcome advice or suggestions on what RD4 should encompass.

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Two Ways to Reduce Ticket Resolution Time and Keep Customers Satisfied
1. Use self-service customer service to save time
2. Audit your existing ticket resolution system for inefficiencies
Here are a few common pitfalls to avoid.

How Google Analytics Helps Your Charity Improve its Website

Free Lasa webinar on 22nd November 2017

How successfully does your charity's website reach its intended audience? How well are you engaging with people online? What does and doesn't work on your website? How can you tell where your website's visitors are coming from or if they're viewing your website on a mobile device?

The free Google Analytics tool provides a wealth of data that you can use to evaluate your success online, and help you make decisions to improve the reach of your website.

This webinar will give you an overview of Analytics, useful for any non-profit worker with responsibility for their website.

More information and sign up at

Watch our recent webinar about Google Grants for charities:

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We're doing okay for now. But very likely as Cities moves toward finals, your help, assistance, advice will doubt be wanted and needed. Thanks for being here.
The Nation has a full plate. Individual voices, drowned out.
But #CITIES can imagine solutions to challenges at home. (Cities on post

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