If you use twitter for business, I recommend this podcast from Social Media Examiner:
http://www.socialmediaexaminer.com/twitter-for-business-with-joel-comm/

Have you claimed your G+ Customer URL yet? If you've had your account for more than 30 days and have more than 10 followers you should be able to. Mine is now plus.google/+BecManjra. You can also change the names of Pages too
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