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Tom Snyder

▶ Troubleshooting Help  - 
 
Is there something I can do to stop this from happening?  (I've closed Chrome and restarted, but it's still doing this.)
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Paolo Amoroso's profile photoBrenden Gonzalez's profile photo
2 comments
 
+Tom Snyder this has been a bug for a long time just click the square looking icon and the reopen it and it will open normal nothing you can do about it.
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Dominick DeVito

▶ Troubleshooting Help  - 
 
The Quest for the Cup starts tonight and I planned on watching the Rangers lose! Anyone use Private Internet Access on their Chromebooks? Any other good VPNs?

Cheers! And go Pens (or anyone that plays the NYR)
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Mike McLoughlin's profile photoPatrick Lerou's profile photo

Shahar Levy

▶ Troubleshooting Help  - 
 
hi all. i'm in the beta channel, on the 42 version. but for some reason i can't see cards in the launcher. i did tick the option on the setting so it should work. but i still am not getting any cards at all. anyone has any ideas?
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Adam Cartwright's profile photoShahar Levy's profile photo
3 comments
 
as far as i saw, there is an option in the settings. but it doesn't work. i can't get cards on the new launcher.
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Mohamed Abu Taleb

▶ Troubleshooting Help  - 
 
HI All, 

I am facing a problem on my chrome book Toshiba, I open several tabs on chrome and don't close them to keep track of my work.

But these tabs keeps restarting alone ,  do you know how can i fix this issue ?
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Dymphe Perry's profile photoJustin Heavenridge's profile photoChris Raisbeck's profile photo
8 comments
 
It depends on the site, but generally 20 tabs is around the max for 2GB. At 27, even your zRAM is probably being used causing the refreshing. You could expand the zRAM but I wouldn't recommend it with that slow Bay Trail SoC.
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Wayne Palmer

▶ Troubleshooting Help  - 
 
Doe's anyone still have a problem with there acer C720P track pad?
2
Wayne Palmer's profile photoAlvin Chin's profile photo
4 comments
 
Haven't had a problem since receiving it in January. C720p Gray coloured one.
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Eshaan Mathur

▶ Troubleshooting Help  - 
 
hey guys, my Chromebook keeps disconnecting from my phone through Bluetooth as soon as i connect it, and therefore I can't connect smart unlock. Any help? (Chromebook 14 G2) When I press connect it says Failed to connect to "SAMSUNG-?????"
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Eshaan Mathur's profile photoRuben Nunes's profile photo
6 comments
 
Try right after a a powerwash. It connects but right after that fails again... 
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Joe Lala

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Has anyone had a problem where they can not switch to beta channel? Or any channel for that matter? I was on the Dev channel but recently restored my chromebook with the restore utility. It put my on the stable channel and I just want to be on Beta. I select beta and nothing happens, no updates available. Any ideas?
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Ken Yeh's profile photoJoe Lala's profile photo
10 comments
 
+Ken Yeh did that today per advice from Google tech support 
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Angel Pacheco

▶ Troubleshooting Help  - 
 
Hello,

I`m having an issue that when I have 6 or 7 tabs open and I`m working on any one of them, if I go to any other tab then it reloads, in fact every tab I click on reloads. 

I have an ACER 720. Probably I need to adjust a setting? I`m on Beta 42.0.2311.60 beta (64-bit)
2
Mark Lants's profile photoJeff Earls's profile photo
5 comments
 
+Mark Lants "about:blank" doesn't count. ;)  

I know there are different defaults for the tab discard settings which may be based on channel and Chromebook model...

On beta and dev there is a flag "Memory discard strategy for advanced pressure handling" featuring the options:

Default
Conservative memory pressure release strategy
Aggressive cache release strategy
Aggressive tab release strategy
Aggressive tab and cache release strategy

No idea what determines what strategy - there's gotta be somewhere to determine this information on Stable - probably through one of the chrome:// pages - but I couldn't find anything.
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Adicus Garton

▶ Troubleshooting Help  - 
 
Anybody else having a problem with Netflix since the latest update? I'm running an Asus Chromebox, and Netflix seems to crash consistently after a minute or so of video. Reboots don't solve anything.
4
Jonathan Roemer's profile photoAdicus Garton's profile photo
5 comments
 
I switched back to the Stable channel. No more problems. 
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Jeff Snyder

▶ Troubleshooting Help  - 
 
By default, when clicking on mailto links, gmail obviously launches on the chromebook.  any way to change this to yahoo?
3
Jeff Snyder's profile photoAndrew Hatchett's profile photo
6 comments
 
Ahhh... perhaps so.
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Neal Jacob

▶ Troubleshooting Help  - 
 
System Info

Is there a System Information or about this Chromebook type option?
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Trevor Howard's profile photoBrent Sullivan's profile photo
2 comments
 
"chrome://system" is correct.
You can also use "chrome:system" or "about:system".  All three shortcuts will take you to the same place.
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Tom Husband

▶ Troubleshooting Help  - 
 
Just got updated to the latest beta and, again, I've lost the capability to pin websites to the shelf and open them as a window.  Has it been moved again?  Do I need to turn a flag on?
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Robb Weeks's profile photoTom Husband's profile photo
2 comments
 
Thanks, +Robb Weeks, that does it.
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Blade Olson

▶ Troubleshooting Help  - 
 
 
Very Simple Question ( I hope ) 

Is there a simple way to print photos from a Chromebook?

I know I can download the photos from G+ Photos, then open in file browser and print from there, but is there a way to print from G+ Photos app or better yet directly from G+ ?

I am trying to help my mother print on hers and this seems like it should be way easier. 

thanks in advance. 
2
Robb Weeks's profile photoBlade Olson's profile photo
5 comments
 
thanks Robb. I was hoping to have a Print Icon in the PHOTO app which is where it seems you would actually  want to do things with Photos. My Mother is 80 years old so I want to make as few steps as possible
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Steven Rothermel

▶ Troubleshooting Help  - 
 
having an issue with my toshiba Chromebook (1st gen) and HDMI audio.

I connected it right to my TV, picture is great, but I have no sound.  is this a known issue?  is there a work-around?  I tried everything.  made sure sound was on in the HDMI settings...made it my primary monitor ect.  got nothing.
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Pete Devlin's profile photoSteven Rothermel's profile photo
5 comments
 
+Pete Devlin yeah, I have it set up as well...but I seem to get slightly better picture with the HDMI.
Thanks again though!
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Chris Berg

▶ Troubleshooting Help  - 
 
My chromebook suddenly crashed while watching Netflix and now
when I run crouton with "sudo startunity", I get a blank black screen. 
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Ruben Nunes's profile photo
 
Update crouton? 
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David Andrews

▶ Troubleshooting Help  - 
 
Is there any way to get the Files app to respect the organisation of files on Google Drive. It sounds like a silly question but I've got quite a few files and folders located in multiple places since you can add a folder or file to more than one folder without duplicating it. I think this is a holdover from when Folders were originally called Collections and treated more like tags than directories.

For example, I've got a folder called Projects which has a nicely organised set if folders for all my projects. But I've also got a folder on the root level of my Gdrive called "Current & New Projects" where I've dual-located the folders for projects I'm actively working on.

The issue at the moment is that the Files app only shows files and folders in the first folder that they were added to and not in any if the secondary folders.
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David Herron

▶ Troubleshooting Help  - 
 
I tried upgrading the SSD of my Acer C720, and it went wrong.  It's such a simple process, I don't understand what coulda gone wrong.  So I'll just describe the steps ...

First - I ordered the very same MyDigitalSSD device as shown on the AndroidCentral upgrade instructions.  (M.2 SATA 6G SSD; MDM242-SC2-128)

Next - make the recovery media.  Visiting chrome://imageburner doesn't work, apparently because this newfangled material design stuff means we have to use the Recovery application instead.  I installed that app, rebooted, and it recognized the SD Card I had in the slot.  It wrote recovery stuff on that card.

Next - Opening the device up is easy peasy as is removing the old SSD.

Next - the new SSD won't fit.  I study carefully and see that the size of each tab looks like it needs to be installed upside-down from the picture on AndroidCentral.  That is, the side tabs on these cards have one slightly wider than the other.  If I orient the new SSD with the label facing up, the narrow tab is on the wrong side.  If I turn it upside down (the label facing downward) then the short tab is on the same side as the original SSD's short tab.  It's easy to insert the SSD this way, whereas it's very difficult if the SSD is oriented the way shown in the AndroidCentral article.

Next - With the SSD oriented as shown in the AndroidCentral article, and the SSD shoved into the slot as well as I could, the computer doesn't turn on.  With the SSD upside down, it turns on.

Next - With it upside down, and the computer turned on, I can get into the recovery mode.  But a message is printed that something has gone wrong, there's a spinny thing next to the message, and it says to read the recovery instructions on google.com  I let it sit this way for a loooooooong time and it apparently didn't do anything.

I gave up at that point and have reinstalled the original SSD.  That was its own adventure, but I the system is back as it had been.
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David Herron's profile photocurtis jones jr.'s profile photo
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Tom Husband

▶ Troubleshooting Help  - 
 
Opening a webpage with an "app" appearance
I used to be able to open a webpage so the top portion of the page (tabs, extensions and bookmarks) are gone.  I could pin it to the shelf and have it look like an app.  I did that, I think, through More Tools. Now that feature seems to be gone.  What am I missing?  Is it a flag that needs enabling? I'm on the beta channel.
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Tom Husband's profile photoRuben Nunes's profile photoNick Spathis's profile photo
8 comments
 
I can tell you later but it's a flag thing. You enable it and the the add to shelf option appears. But every app can be pinned to shelf trough two-finger menu. At least all that I've tried. 
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David Heys

▶ Troubleshooting Help  - 
 
I have lost the "top-right" menu (on my account) which always used to appear on each "New Tab" in Chrome.

If I use my Chromebook to log in as someone else, it does appear for them (see attached image). However, when logged in as me, it's not there. Neither can I use "OK Google" verbal search when logged in as myself.

The menu etc. becomes available once I browse to Google.com or Google.co.uk, but if I open a new tab, it's just shows a big Google logo and an empty search box (second image).

What can I do to fix this please? Any ideas?
1
Philotech Müller's profile photoStan Gosnell's profile photo
6 comments
 
That's strange.  You should see the new tab page when you click the Home icon.  I don't know what's going on.  But it has to be something in your settings, since others see the normal page.

If by 'top right menu' you mean the things you see on Google+, like the +username, 9-blocks, notification bell, etc, I've never seen that anywhere except on Google+, gmail, etc, never on a normal page, and never on the new tab page.
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Jon Hansen

▶ Troubleshooting Help  - 
 
Hi Chromebook fans. 

I have a problem that one of you might be able to help me with.. I recently power washed my Acer C720. When i set it up again i used the settings for the UK, however, my keyboard keeps reverting to US keyboard. Every time i go back to settings and change it to UK after logging on again it's back on a US keyboard. 

Any suggestons?
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Jeremy Collins's profile photoJon Hansen's profile photo
7 comments
 
Thanks +Scott Wilson , back on UK keyboard again. I'll pipe up again if it switched back again to US. :-)

Thanks aslo +Jeremy Collins for giving me some suggestions. Your time and advice is appreciated guys. 
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