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Tom Bellucco

▶ Troubleshooting Help  - 
 
Does anyone use MightyText on their phone/tablet/Chromebox or Chromebook? I've been using this app for about 2 years but it seems recently (last 2 months or so) it has become useless.

I use it to read and respond to texts from my PC instead of typing on Android phone. Lately the web app does not update with incoming or outgoing texts and it has basically lost its usefulness. I don't know if this is related to ChromeOS or not.
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Wesley Dowding's profile photoChris Cox's profile photo
11 comments
 
MightyText app updated tonight. 
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Felipe Ricardo

▶ Troubleshooting Help  - 
 
Has anyone discovered a way to really use wacon tables on a Chromebook? It works but without pressure sensitivity and I'm not able to turn off the touch input on the tablet, making almost impossible to use.
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Scott Collier's profile photo
 
If I recall correctly, the flags menu in Chrome OS has a touch input toggle.
chrome://flags - touch events
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Jon Tromans

▶ Troubleshooting Help  - 
 
I think my HP 14 has died :(

After 2 years of solid service I'm getting the White Screen Of Death and its saying the OS doesn't exist.....

Symptoms are over last two weeks its been shutting down automatically and I've had to Power Wash to recover.... lasted a few days then shuts down again.

Now I can't Power Wash and currently on my 3rd USB recovery which ends in a "An unexpected error has occurred".

I'm thinking its the SSD thing, taken the back off but can't see if its soldered or replaceable. Anyone know? Its the q010.

Anyone think of anything else to try before I replace it?

Not happy lol....comfiest keyboard I've ever used and battery lasts forever.

What would be a good replacement?

Musts are 4GB RAM & long battery & either 13/14" screen. HP14 had an Octane score of around 12700ish.... anything around that level?

Must be available in the UK as well.... doesn't seem to be much choice right now in 4GB models.


1
Eddie Dalton's profile photoChris Robato's profile photo
12 comments
 
RIP Chromebook you have served well.
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Dirk Schuett

▶ Troubleshooting Help  - 
 
Hello, has anyone experience in using Webex on a Chromebook? I only found little information like this on Reddit https://m.reddit.com/r/chromeos/comments/42zj56/webex_working I will try it now with the Android App (Arc Welder) and RDP with https://fra.me Crouton is out of scope, because I don't want for security reasons run my Chromebook on developer mode. This Thursday I have a session where I need Webex. I should be able to participate and to use audio and video.
Webex working | r/chromeos at reddit.com
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Randy Rybakowicz's profile photoDirk Schuett's profile photosangsang yen's profile photo
2 comments
 
Not one "solution" is working. RDP by fra.me misses the support for video. The Android App with Arc Welder misses much more. I can see a shared screen in a bad resolution, no audio and no video. I tried additional RDP with Citrix. The same issue as with fra.me, no video support. Funny joke. Now I went to the basement and tried my old Windows laptop. I upgraded it to Win 10. And? Yes, Webex isn't supported in Edge and when I try to use it in the old IE then IE crashes.

+Randy Rybakowicz Yes; I have seen this and I hope it will work in the future.
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Tom Page

▶ Troubleshooting Help  - 
 
Came back from me dinner to find a black screen (fans still whirring), when I finally got it to turn off and boot back it showed the 'Chrome OS missing or corrupted screen. It did the same last week so I grab the SD card that still had the recovery media on it and attempted to recover it. It proceeds through the verifying recovery media stage than says and unexpected error occurred. Tried redoing it a couple of time and redoing the SS using the recovery app on my Mac but the same thing happens every time. Any ideas?

It's an HP Chromebook 14 and was running just ChromeOS
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1
K. Christopher Carvalho's profile photoJarrod Bush's profile photosangsang yen's profile photo
8 comments
 
I actually have the same Chromebook and this EXACT same thing happened to me just last night. I was using it. Screened clicked off and I get nothing. Fans still run if it's "ON" and can get quite hot but no display.
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Garry Westwell

▶ Troubleshooting Help  - 
 
I'm not sure if this is the right place for this but I have synced my OneDrive account with my Google Drive account and now I have around 80GB of music on my Google Drive. How do I now get this to Google Play Music?
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David Andrews's profile photoSushubh's profile photo
2 comments
Sushubh
 
Right. There is no way to do the transfer online from my understanding.
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Brent Sullivan
owner

▶ Troubleshooting Help  - 
 
Saw this post from +Heather Sanders and thought some of you might be able to help.
 
Looking for some feedback from 1:1 Districts/Schools: Do you charge a deposit &/or usage fee? What about breakage/replacement policies/fees? Thanks in advance!
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Brent Sullivan
owner

▶ Troubleshooting Help  - 
 
Anyone find a fix for this?

Ever since the Stable 50 update my bookmark favicons in the top right of the browser, as well as the icons for the different settings down by the clock have gotten really tiny. The next notch down in resolution settings on my Acer 15 would be 1200x675 and that just makes it too big and blurry. The size of these icons were definitely larger before the update. Is anyone else seeing this?
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1
Thomas Beling's profile photoMichael F's profile photosangsang yen's profile photo
27 comments
 
I think touch screen Chromebooks are defaulting to Hybrid Material Design on Chrome 50 which provides more white space around icons for touch and may make the icons smaller also, there is a Chrome Flag to switch to standard Material instead of the Hybrid, it might make the icons larger again...
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Brent Sullivan
owner

▶ Troubleshooting Help  - 
 
I am looking for other free alternatives!

This question has come up occasionally over the past couple of years, and I am interested in the latest free alternatives to Chrome Remote Desktop. My use case is as follows:

I will be remote accessing my own Windows laptop from my current Acer Chromebook 15. So far, Chrome Remote Access is far from reliable for me. I keep getting a white screen most of the time and have to reboot both devices several times in order for the remote access to "take". Not a workable solution long term. Of course if anyone has run into this and has found a "fix" than I open to those suggestions as well.

I am just looking for something that just works.  I would be most interested in folks that have tried several different alternatives recently.

Thanks

Note:  It may or not be of importance that the device that I will be remote accessing into will be 720p, while the Chromebook is 1080P but I have the display set to 1536 x 864 in order to see, with text size increased to 110% on the Chromebook as well.  When I don't get a white screen, this never seems to be a problem. When it works it works great and as advertised.
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Dino D Fantozzi's profile photoMichael Taylor's profile photoTukoz Aki's profile photo
32 comments
 
vnc might work for you. you need to run vncserver on the host machine and there us a free viewer app for chrome books. Works great for Linux and should be fine with Windows if you put a vnc server on it.
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Benjamin Burnham

▶ Troubleshooting Help  - 
 
I have an Acer C720, and I'm trying to keep it from going to sleep when the lid is closed. It happens to fit happily in my cargo pocket, so I thought it would be cool if it could play music or podcasts while it's in my pocket. 

I've tried the "Keep Awake" extension, but that doesn't have a setting to stay awake while the lid is closed. 

I've tried the "stop powerm" command in the terminal, but it just responds "Stop: unknown job: powerm". 
1
Benjamin Burnham's profile photoDennis Munoz's profile photo
3 comments
 
I tried it out by myself before i wrote it. ;-)
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Magnus Barber

▶ Troubleshooting Help  - 
 
Does anyone else use a Chromebook as their main/only machine, and use LastPass? I tried setting it up this morning, but the plugin doesn't work correctly and won't import from Chrome Password Manager. First it says I need to restart my browser to enable notifications. After restarting, it says I have to install the "Binary Component" - but it links to a linux installer. Seriously not impressed so far, but it gets 5* from the web store so hopefully this is a fixable problem..
5
James Sexton's profile photoStan Chase's profile photo
17 comments
 
LastPass Chrome extension along with LastPass Authenticator app on Android for 2FA works quite well for me.
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Kwan Lowe

▶ Troubleshooting Help  - 
 
I was playing with some of the Chrome experiments and found one that crashes my browser. If anyone is willing to test in a session they don't mind losing, can you please hit the experiment and see if it also crashes your browser.

This is also available from the Chrome Experiments page (https://www.chromeexperiments.com/webgl?page=7&sort=newest). It's the GPU Text experiment.
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Kwan Lowe's profile photoK. Christopher Carvalho's profile photo
6 comments
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Santiago Welbes
moderator

▶ Troubleshooting Help  - 
 
Anybody else having issues with Chrome Remote Desktop on beta 51?

I'm able to remote into my work computer from my phone, and from my wife's HP 14 on stable 50. But when I try from my 51 Pixel, it freezes for a couple seconds, then my whole screen goes black, then the screen comes back but the CRD app is just blank white.
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Tomáš Kelemen's profile photoSantiago Welbes's profile photo
7 comments
 
+Tomáš Kelemen My work computer is a mac, and I'm able to remote into it just fine from my phone and my wife's Chromebook, so there's nothing blocking the connection, it's just something with my Pixel that doesn't want to work
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Lee Zerafa

▶ Troubleshooting Help  - 
 
Hi my chromebook updated (hp chromebook 14-q030ea) to OS 50 and it seems to have broken my account, I can't seem to login.

I have been using a guest account but when I do I get the "Aww Snap" error and can't do anything. My chromebook was working fine prior to the update.

Has anyone out there had the same issues or can provide me with a solution?

And yes I have tried turning it off and on again :p

Thanks,

Lee
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Paul Matencio's profile photoLee Zerafa's profile photosangsang yen's profile photo
10 comments
 
Hi All, just to let you know chrome has brought out an update on the 12th which has fixed the issues surrounding my original post, thanks for your help/interest regarding this.
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Bob Vincent

▶ Troubleshooting Help  - 
 
Odd...my Chromebook lately seems to have difficulty connecting to Google sites, such as Gmail and G+, yet is as fast as always connecting to other sites. I tried clearing history and cache, but still encounter the lag with Google sites.
3
Bob Vincent's profile photo
19 comments
 
+Owen Kane , the only lag I experience at all is on the Chromebook, when opening either Gmail or G+.
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Doug Strider

▶ Troubleshooting Help  - 
 
Does anyone else have trouble with bluetooth speakers?
I recently got a Sony SRS-X33 which worked perfectly with my C720, until the other day. Tried my Flip and Chromebase and that gives the same, horrible, tinny sound.
Have tried non-chrome devices and it works perfectly.
Just gutted that the one chrome device I had that worked with it has now failed me.

Anyone know of anything I can do to fix this?
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1
Doug Strider's profile photosangsang yen's profile photo
 
Simple solution:
Before you do anything else, pair your chrome device to the bluetooth speaker.
Sacrifice a virgin (optional, but can't hurt)
Open up whatever you want to play through the speaker and play it.
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Jason Burke

▶ Troubleshooting Help  - 
 
Hello. I have change from a chromebook to an Acer Chromebook BC5-571. I have a couple of issues:
1) The @ key is a " key when I use shift. So it's not as per the keyboard. I have the language settings correct.
2) When I go into gmail is says "browser not supported"

Any ideas please?
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1
Matt Anderson's profile photoJason Burke's profile photosangsang yen's profile photo
11 comments
 
thanks for the replies. I am kn the UK and chromebook was bought in store in the UK. All seems ok now after I did a manual update.
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Paul Bailey (PizzaPanther)

▶ Troubleshooting Help  - 
 
Chrome 50 totally hoses developer mode!

When I updated to Chrome 50, I can no longer use developer mode. Whenever the computer goes to sleep and I re-awake it, the UI is not redrawn correctly. I get big patches of black and the screen doesn't update. I verified this happens on my Lenovo Chromebox and Pixel. The Pixel I even powerwashed and the same thing happens as soon as a go into developer mode. Any suggestions?

This is a big problem because I use my Chromebook daily to develop Chrome extensions and I require Node.js to compile them. So developer mode has been great until now.
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Gregory Mannix's profile photoPaul Bailey (PizzaPanther)'s profile photosangsang yen's profile photo

Karl Gingerich

▶ Troubleshooting Help  - 
 
Files and My Drive Not in Sync

Just wanted to post this here for others sake, as
I continue to figure out why My Drive and the Files App don't seem in sync...

If I have a folder in My Drive, in two places (via the Shift+z menu) and the first folder listed (in the info sidebar) is not owned by me, it is no longer found in the Files app left panel - tho is shows in My Drive. In the Files app, I need to search for it and add it as a shortcut. However, I cannot now change content in that folder via the Files app - even tho I own it!

EXAMPLE:
If I have a folder called TestFolder and it is in MyDrive -> SubFolder, owned by me. If I then add it to another folder called FirstFolder not owned by me (note F comes before S in folder names) then it disappears in the Files App and I can't write to it.

There is also a good thread here in Google Groups, re clearing hosted data to help keep things in sync:
-> https://productforums.google.com/forum/#!topic/drive/xYDgFuD1voE
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David Andrews's profile photoKarl Gingerich's profile photosangsang yen's profile photo
2 comments
 
Actually +David Andrews that's not the case as I tested it.  It has to do with alphabetic order.  I removed the folder from the initial place and re-added it.  It still came up first and did not show in Files.  I thought it might work that way, but not from what I can see. Either that or ownership is entangled there as well?
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Julian Cosky

▶ Troubleshooting Help  - 
 
Hey everyone. I have an Acer C720, which I love. But I want to upgrade to something with a better screen.
What does the community suggest? 
4
1
Jason Berry's profile photoNeil Evans's profile photosangsang yen's profile photo
18 comments
 
Thinking about it, when it comes to Chromebooks (not PCs or Macs) there is much less of a choice compared to the US.

Not only is the 'improved' Toshiba CB (i.e. the 2.1 that we discussed) unavailable here in the UK but also 1080p variants of the Acer C910 CB (aka Acer Chromebook 15). So, the C910 that I am using (and very happy with) has the 1366 x 768 resolution screen. Not ideal. But it's fast!
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