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Look familiar?
If so I am very sorry for you. Especially if it is the 4th time it has happened to your favorite Android accessory. And SUPER especially if you also get a response from Google Glass Support that goes like this:

May 23
Hi Rich,

Thank you for confirming the serial number.

As promised, I checked the warranty on the device to see if we could offer any replacement options. Unfortunately, it looks like warranty expired in February of this year.

After the Explorer Program ended, we had a grace period for our out of warranty replacements which has now come to a close. We appreciate your patience and understanding. Again, thank you for being an Explorer. If you have any questions, feel free to reach out to us.


Best,

Mike Q.

The Glass Team
2
les freeman's profile photo
6 comments
 
+Rich Interdonato Did you find another solution. I am currently trying to find a mylar reflective enough to use as mirror foil.
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les freeman

Discussion  - 
 
I've been contacting the Glass team urging them to develop a kit to repair the foil design flaw. I think all members or owners of Glass should email or contact the Glass Team and suggest a similar action. It's unfair that a major design flaw has never been fixed. Simply replacing a unit with another device that has exactly the same design flaw isn't the answer.
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les freeman's profile photoKeith Barrett's profile photo
16 comments
 
"Do the right thing" is your opinion based on entitlement ethics. When V2 Glass came with free sun shades, there were people (who bought Glass a YEAR earlier) who whined like babies that they  were entited to free shades and Google "better make it right". They didn't get them.

I've had this debate too many times to count. I think Google went out of their way to keep users happy during the program. They replaced devices, provided unentitled free HW upgrades twice, all more than 1 year past my purchase agreement and warrenty periond. I have genuine consumer products that broke 1 day after the warrenty expired and was Sh*t out of luck, and those were still made and not beta tests. Google replaced my device 4 times! Free! I have nothing but praise for the Glass support teams. Yes the program had suckage - when ICS was upgraded the device always ran hot and was never reliable again, but I knew stuff like that was going to happen. I also fully expected when it was that if I wanted the consumer version I'd have to buy it. You had different expectations, but that's not in the agreement. You also had a 90 day windoe to play with it and decide to keep it or return it.

Yes many individuals who were on the Glass team still work at Google, but the Glass team as we knew it is gone, and the user support and community teams were eliminated. I know because many were my friends and now they're on other projects. The only way you'll get anything more is to sue them, or buy spares on eBay.

For $125/month you got to be an early user of Google Glass, and keep the device afterward. Think of it that way.
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i wanna a glass
1
Erisvaldo Junior's profile photoFelipe Chierighini's profile photo
14 comments
 
está em ótimo estado, só o foil que está danificado, isso é um problema de todos os glass, acontece com quase todos, ele funciona normal. tem até um kit de reparação. veja os posts aqui quase todo mundo passa por isso.
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Xu Chenxiang

Discussion  - 
6
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Toni Mi

HELP!  - 
 
Hello, my english isnt very good, but i have a question about my google glass.
Im interessting in install not offical apps on google glass, but I dont understand github.
For example i found "google glass date" on github:

https://github.com/DDRBoxman/GlassDateDisplay

But this is the code and i dont understand how i compile this into a apk for my google glass. I try "Androidtool", but isnt working.

Can you help my please?

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Keith Barrett's profile photoTony G's profile photo
2 comments
Tony G
 
+Toni Mi You have to side-load the GitHub apps. Meaning, you have to manually install the app by hooking your usb cable from glass to your pc and using software as the go between. Thats the best way I can explain it. 
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Anthony Fisher

Technical Data  - 
 
Has anyone had any success with extending the time out parameter for Glass? Is the current time out setting used to optimize the battery?
1
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Hello,
I saw this and wondered if anyone wanted try something like this for foil repair or replacement. I would assume it would work on a disassembled prism with taped off areas. just sharing.
2
Lester Walters's profile photo
 
This looks easier. https://youtu.be/fAshAPhs0MU

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Finally.
The Google Glass social media accounts—including Twitter, Google+, Instagram, and others—have finally been shut down after many months of continued #throughGlass postings and "Happy [insert holiday...
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1
Keith Barrett's profile photoAmusat Abolaji's profile photoBrad Henry's profile photo
3 comments
 
Alright.
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Sid Goswami

Discussion  - 
2
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About this community

A community for Google Glass owners and for the public to connect with owners. Anyone can join, however Google Glass owner issues and discussions are a focus here. Share your Glass experiences, photos, videos, news posts! Let's see how this technology impacts our lives and Google+! All posts should be related to Glass or actually made from Google Glass. In the best interest of communication please post and comment in English. Community is heavily moderated. Content not safe for work or unrelated to Glass will be removed. Personal website and company posts are welcome, but to curb SPAM and link dumping, posts without unique content are only allowed once (as a promotion) and placed in "external resources" or "products". This community has a low tolerance for SPAM (including Glass related) and repeat offenders will be banned.

Keith Barrett
owner

Discussion  - 
 
I see a lot of people posting Google Glass Explorer Ed. for sale on ebay at $1500, trying to get their full cost back, but the only sucessful sales are between $400-$650. Sadly; that's it's market value today even with extras. I remember a time when I could have gotten $6k for it.
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Hello, been reading through this thread and I also have the foil problem on my glass, there's been many suggestions and I'm not too sure what option works best? Could someone Please Advise? thanks :)
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Eric Arnold's profile photoTony G's profile photo
2 comments
Tony G
 
+Bradley Brookes  As Eric suggested, try to see if support will replace it. If not, get the foil replacement kit (NextGenLens) that I and others have used to bring new life to your Glass. 
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Hey my glass silver foil is gone, has someone tried that? A silver film for cars windows and buildings http://produto.mercadolivre.com.br/MLB-724797180-insulfilm-prata-espelhado-050x1m-profissional-_JM
1
Keith Barrett's profile photoRich Interdonato's profile photo
6 comments
 
+Keith Barrett I am not the first to suggest mirror film. The product I am very happy with is "mirror shield" from graffiti-shield.com. good luck.
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Xu Chenxiang

Discussion  - 
 
cool

3
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Anthony Fisher

Discussion  - 
 
Has anyone had success using Google Glass with Windows? Do I have to buy a mobile device that operates on the iOS or Android platform?
1
Keith Barrett's profile photo
 
Glass does not work with windows. You'll be limited to using it for standalone photography then removing the photos/videos via USB connection. It needs apps to pair with.
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Keith Barrett
owner

Discussion  - 
 
Google has taken the Google Glass promotional videos off YouTube. My blog links just all broke.
1
Keith Barrett's profile photoDavid Traynor's profile photo
9 comments
 
bummer Keith.  Always in retrospect we see it so clearly.  Dude you've done all that any man could do.  I keep waiting on the enterprise version.  Not seeing that one coming either.  Just got 5th set from foiling and hate the idea of loosing those.  I hope you keep us posted on alternatives
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Michael MacKinnon

Introduce Yourself  - 
 
Hey All

I bought an explorer glass. So far the thing has been pretty cool. I originally purchased it to record and take pictures of my medical procedures for education purposes. 

Any hacks, modification or such which everyone suggests? 
3
David Traynor's profile photoTony G's profile photo
5 comments
Tony G
 
+Michael MacKinnon Glad you like your New Glass. Now share them pictures directly to your Facebook and Twitter friends.
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Kevin Trainor

Discussion  - 
 
Anyone else having trouble with the Glass app on iPhone? It won't load anything
2
Sergio “Chko Trejo” Trejo's profile photoKevin Trainor's profile photo
4 comments
 
Restarted my phone and reinstalled the app. It's all good, thanks guys
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Royal Randolph

Discussion  - 
 
Anyone interested in selling their Glass eyeglass frames?
1
Sergio “Chko Trejo” Trejo's profile photoRyan Stroman's profile photo
2 comments
 
I think I have a thin frame without lenses of you're interested
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Jeff Hall

Google Glass News  - 
 
The nexgen Glass.
 
Supposedly this is the next generation of Glass.

http://www.engadget.com/2015/12/28/google-glass-enterprise-edition-at-fcc/
The FCC just gave a good peek at the future of Google's smart eyepiece.
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James C's profile photo
James C
 
There's more coming soon, I hope.
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