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Douglas Andersen

Google Glass News  - 
 
Thoroughbred Park, Lexington, KY - July 28, 2015
Shot with Glass.  Edited with Google Photos.
This is to prove that I was able to retrieve videos shot today, via Glass, despite the current difficulties with automatic backup of videos.
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Allen “Prisoner” Firstenberg's profile photoDouglas Andersen's profile photo
2 comments
 
Good question.  It seems that it was auto-uploaded from Glass, but only a "dead" frame showed in Google+ Photos, though not in Google Photos.  I clicked on the "dead" frame and, although no video played, I was able to use the MORE/DOWNLOAD option to pull a good video down to my PC and then I uploaded it back into Google+ Photos.  After that, the a good video showed up in both Google + Photos and Google Photos.
Yes, it's goofy, but it worked.
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As of about a day ago, Glass is no longer saving videos to Google Photos (Images work fine). Anyone else experiencing this?
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Christopher Hamilton's profile photoGoogle Glass's profile photo
10 comments
 
Hey +Stephen Fluin, +Chara Kelley, and crew, thanks for letting us know about videos—we're aware of the issue and we're looking into it. 
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Paul Friend (parenthesis)

Video/Photography  - 
 
An exhausting day exploring castles, caverns and walking...
July 25, 2015 • 51 moments
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Sanam Puri

Google Glass News  - 
 
Foldable waterproof Google Glass soon-If you still have a dream to own the eye-wearable device Google Glass, wait for its smarter version that is foldable and more durable
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Sell My Source Code

Google Glass News  - 
 
Rebirth of #GoogleGlass  in enterprise. 
A next-gen Google Glass could show up in the enterprise, according to reports. The problem is the device would have as many strengths as weaknesses in the enterprise.
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Keith Barrett
owner

Google Glass News  - 
 
The patent (illustrated) was filed in June 2012 and awarded earlier this week. It details a headset that projects a virtual keyboard onto a person's skin, including their palm or arm.
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Greg Madison's profile photorick sare's profile photoBrad Henry's profile photoEdouard Brauer's profile photo
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Luciano Silva

Discussion  - 
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Jason Lukaszewski

Apps and Products  - 
 
Hey guys download Mono Bluetooth and it will connect to the Bluetooth Layer on Glass allowing all audio to stream to glass, even my physics books for audible
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Chara Kelley (Sweet-Tea)'s profile photoJason Lukaszewski's profile photo
5 comments
 
Yeah not much a hater, just nothing really ever interested me. 
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ATTENTION
I am currently recruiting individuals including Explorers for their projects, devices, gadgets or software they have created to help veterans with disabilities to compete as if they had no disadvantage. This is your opportunity to show the World who you are and what you have invented or created to help people with disabilities. This is for a upcoming reality show to be aired on NBC in the fall ! Please contact me immediately ! Send me photos or links or illustrations of your project or invention! It can even be 3d printing. I am open to seeing or hearing about anything ! Contact me on Hangouts and you maybe chosen to be a part of the reality show ! Must be Technologically based ! 
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Heya guys, has someone succeeded in some DIY fix for the foil issue ?
my glass completely lost the foil, and i can barely see something only in low light condition. its a pity to throw them in the dumpster :(
i haven't bought them in uk or us, so replacement is out of question.
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Keith Barrett's profile photo
 
+Jason Lukaszewski has worked out one for himself.
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About this community

A community for Google Glass owners and for the public to connect with owners. Anyone can join, however Google Glass owner issues and discussions are a focus here. Share your Glass experiences, photos, videos, news posts! Let's see how this technology impacts our lives and Google+! All posts should be related to Glass or actually made from Google Glass. In the best interest of communication please post and comment in English. Community is heavily moderated. Content not safe for work or unrelated to Glass will be removed. Personal website and company posts are welcome, but to curb SPAM and link dumping, posts without unique content are only allowed once (as a promotion) and placed in "external resources" or "products". This community has a low tolerance for SPAM (including Glass related) and repeat offenders will be banned.

Christopher Hamilton

Video/Photography  - 
 
My beautiful girls out to lunch with Daddy... +Google Glass

#throughglass
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Chara Kelley (Sweet-Tea)'s profile photo
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So bummed out, I'm on vacation in DC and for the 1st time I have the foil issue. Just hit up support. Major bummer. 
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steph lake's profile photoEric Barlow's profile photo
3 comments
 
Sorry to hear that. DC is a very humid place in the summer. I really don't take my glass outside in July or August as they are really bad months. 
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Paul Bennett

Apps and Products  - 
 
I need a extension battery. What do you suggest?

- Paul Bennett
Sydney, Australia 
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Keith Barrett's profile photoChara Kelley (Sweet-Tea)'s profile photo
2 comments
 
I use Mophia 
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So, looks like the end of my Glass journey...

Google is steadfastly refusing to replace /or/ repair my Glass ... after offering to do so and taking my address.   The battery is dead ( only lasts 10-15 minutes now wall-clock time. ) so without a battery repair my Glass is effectively an extra-awkward pair of prescription glasses.

Over the last year, they have replaced my Glass multiple times ... most often due to the Foil issue, but also for a dead USB charging port, a glitched/bricked mainboard, and previously for a bad battery as well.

The last Glass they replaced was on 10/20/2014, and I participated in the exchange for v1.5 units choosing to purchase mine on 12/14/13.

TL;DR: "We won't exchange the Glass, and we won't fix the battery."

Here's the email exchange.  I have XXX'ed out the serial number and private info ( phone numbers )

-==- -==- -==- -==-

Hi Martin,

Thank you for calling Glass Support today.  We are looking to replace your Glass.  Can you verify your shipping address for me?

I also would like to ask you to answer the following questions for me.

What happened before issue/breakage?

Did any solutions or liquid come into contact with Glass?

What was the environment/temperature like?

How was the device stored or carried while not in use?

How is the device charged?

Thanks for your help!

Cheers,
Reuel
Glass Guide

- - -

My Reply

My shipping address is:

Martin Bogomolni
XXXXX
XXX XX, XXXXX

>> What happened before issue/breakage?

Just normal usage.  I use glass every day ( I have my corrective lenses on Glass ), and it's part of my everyday office wear.   I've been using my backup glasses lately when outdoors, due to the high humidity this summer in Texas.

>> Did any solutions or liquid come into contact with Glass?

No.

>> What was the environment/temperature like?

Air conditioned office/home space.    Generally between 70-80F, mid 30%-40% humidity.

>> How was the device stored or carried while not in use?

On a cradle ( when charging ), in a hard case ( when in my bag )

>> How is the device charged?

Every evening, on my bedstand in a 3D printed cradle, using the original charger.

http://www.thingiverse.com/make:42344

P.S.) I charged the unit back up, and sent in a feedback report with the system log.

---

Hi Martin,

There is another thing I need from you.  Can you provide me with the serial number of your Glass?

Thanks!

Reuel
Glass Guide

---

My Reply

Sure.. Once it's charged I'll get it from the debug info screen.

-M

---

Serial Number is:

PBXXXXXXXXX665

---

Hi Martin,

Thanks for that information.  I will send that up to my team for review.

Cheers,
Reuel
Glass Guide

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(( some days pass ))

Hi Martin,

Thanks for providing that info for me.  I heard back from my team regarding your Glass.  It looks like your device is outside your warranty period so we won't be able to facilitate a replacement. We thank you for being a Glass Explorer. If you'd like to keep up with any updates on Glass, feel free to check out our G+ page here:

https://plus.google.com/+GoogleGlass

Cheers,
Reuel
Glass Guide

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My Reply

How long is the warranty period?   This unit was last replaced well within the last year.

-Sincerely
Martin Bogomolni
Glass Explorer

---

Hi Martin,

The warranty only covers a year.  Your warranty expired on 12/15/14.  I'm also including a link for the Terms of Sale for you.

https://www.google.com/glass/termsofsale/

Cheers,
Reuel
Glass Guide

--

Hi Martin,

Thanks for providing that info for me.  I heard back from my team regarding your Glass.  It looks like your device is outside your warranty period so we won't be able to facilitate a replacement. We thank you for being a Glass Explorer. If you'd like to keep up with any updates on Glass, feel free to check out our G+ page here:

https://plus.google.com/+GoogleGlass

Cheers,
Reuel
Glass Guide

---

My Reply

Allright, how about a repair then?    The issue is with the battery.   Can I send it it and have Google repair the device?

-Martin

-

Hi Martin,

We don't repair any devices at this time.  However, feel free to check out our Google + page for any updates.

Cheers,
Reuel
Glass Guide
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Jason Lukaszewski's profile photoTarkan Eryuzlu's profile photo
13 comments
 
it wont cover the US but will for those who have purchased in UK
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Cory Ford

Discussion  - 
 
first picture with the Google glass back up and running #throughglass
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Christopher Hamilton

Google Glass News  - 
 
A mysterious Google device appears to have passed through the FCC yesterday. This mysterious product was filed using the FCC ID A4R-GG1, the filing is vague when it comes to specific features of the device.  Some have the t...
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Chara Kelley (Sweet-Tea)'s profile photoEdouard Brauer's profile photo
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Tony G

Discussion  - 
 
Good bye Glass.. I miss you already. See you when you return..
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Jason Lukaszewski's profile photoTony G's profile photo
12 comments
Tony G
 
Awesome +Jason Lukaszewski Just tell me when I can go order it... Thanks!
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Keith Barrett
owner

Google Glass News  - 
 
Google Glass V2?

#googleglass #Glassexplorers  
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1
Chris Vukin's profile photo
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Tony G

HELP!  - 
 
Not Again!!!.. This is what the High humidity in the SF Bay Area this past week did to my Google Glass for the 2nd time.
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Tony G's profile photoChara Kelley (Sweet-Tea)'s profile photo
18 comments
 
+Tony G I believe it might just work ! 
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