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Hello, everyone!

My manager will be taking part in a webinar with the reputable customer success platform, Amity, tomorrow.

If you're looking to learn about product adoption and helping your clients reach success this way, make sure to reserve your seat now!

So... you're attending? It's a date, then. See you in cyberspace!

http://resources.getamity.com/measure-and-influence-product-adoption-for-customer-success

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Managing customer experience is extremely important for companies in order to retain their customers. Read this post to know how you can do it better. #customerexperience #customerservice

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Learn key principles on how to successfully operate an Omni-Channel #CallCenter. Whether you are on premise, in the cloud or simply managing contact center agents, these principles apply. http://ow.ly/6Bmh30gUFiD
#contactcnter #CCC @callcentercrew1

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Hey everyone! I wrote this article about Silos affecting the Customer Experience companies provide and would love to have your input! Let me know what you think and share it, if you think it's good. I'm fairly new to this field but am eager to learn :)

https://blog.userlane.com/7-remedies-to-cure-the-silo-flu-affecting-your-customer-experience/

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Help eliminate payroll discrepancies inside of your #contactcenter. Learn from Focus Services a neat little trick to help on this weeks CCC Weekly Wisdom.
http://ow.ly/bGIY30gEEZ3

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In the Age of the Customer, it's vital to have the necessary tools to deliver quality customer service.

Master these 5 tools to up the #CustomerExperience you deliver:

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Protip: Set up multiple channels depending on where your customers are, so you can engage them with your brand. #CustomerExperience
Do you provide on-demand support to your customers? Or do you keep them waiting for hours because you refuse to reach them where they are?

#CustomerExperience has a huge impact on a brand's success, and utilizing multiple channels to engage your customers is a must if you want to succeed in the digital age.

Here are 5 ways omni-channel can help you: https://goo.gl/44xqRq

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10 Fabulous Ways to Nurture B2B Qualified Leads - http://bit.ly/2vyYnBN



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How To Relieve Stress Of Your Contact Center Employees? - http://bit.ly/2uLnE8x

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The digital age has made it possible for organizations and customers to interact and build a relationship of trust with each other. Good Customer Communication has become a crucial element to assess the growth of an organizations. This blog post explains what drives this change.
#CustomerCommunication   #CustomerInteraction  
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