Post has shared content
Protip: Set up multiple channels depending on where your customers are, so you can engage them with your brand. #CustomerExperience
Do you provide on-demand support to your customers? Or do you keep them waiting for hours because you refuse to reach them where they are?

#CustomerExperience has a huge impact on a brand's success, and utilizing multiple channels to engage your customers is a must if you want to succeed in the digital age.

Here are 5 ways omni-channel can help you: https://goo.gl/44xqRq

Post has attachment
10 Fabulous Ways to Nurture B2B Qualified Leads - http://bit.ly/2vyYnBN



Photo

Post has attachment
How To Relieve Stress Of Your Contact Center Employees? - http://bit.ly/2uLnE8x

Photo

Post has attachment
The digital age has made it possible for organizations and customers to interact and build a relationship of trust with each other. Good Customer Communication has become a crucial element to assess the growth of an organizations. This blog post explains what drives this change.
#CustomerCommunication   #CustomerInteraction  

Post has attachment

Post has attachment

Post has attachment
As a customer, which part of the organisation do you feel 'owned' by? ;)

Post has attachment

Post has attachment
10 Barriers to Outstanding Customer Service

More often than not, to make our customers happy we just need to remove things which stand in the way of effective and positive communication between us as companies and our clients. Here's 10 most common and most significant mistakes that should be avoided in customer interactions to ensure outstanding customer service: http://goo.gl/t2pVjo
Photo

Post has attachment
Wait while more posts are being loaded