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Darren Shaw

✆ Listings & Maps  - 
Though the first page of Google's local results usually consists of 3 “local map” results plus 10 organic results, that doesn't mean your business has 13 chances to rank somewhere on page one. Nor do all pages on your site have an equal chance at ranking. Nor does having the most-dominant site ...
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Max Minzer
owner

✆ Listings & Maps  - 
 
Here's a dilemma I have & never had hands-on experience with this setup:

I had a towing service business client in 2015. Took care of their local & website. They were leasing a small room from another business (different category) back then.

Now they bought another towing service business (former competitor) and moved everything to their location. Big office, good lot and all.
They now have 2 big customer databases and 2 rotation spots with local police department (i.e. when they request towing).

Different business names.
Different phone numbers.
Same address for both.
Same business categories.
Former client has a website. New business/branch doesn't.
Both businesses rank well in Google local listing results.

Business owns both licenses & has two separate physical storefronts in the same building (different doors, different branding until they maybe grow enough to open a separate location) but Google algo won't understand that.

What's the best route to take with 2 businesses at the same address and with exactly the same categories?

Leave it all alone the way it is?

Claim listings for this second business (under the same account), create website, do usual local SEO work, etc?
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Max Minzer's profile photoNicholas McDonough—Digital Marketing Strategist's profile photo
6 comments
 
Ah good points as usual +Phil Rozek - I believe the post office could give you the suite number if I'm not mistaken.

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Nicolai Helling

✆ Listings & Maps  - 
 
Better structured and more reliable routine for ownership requests in Google My Business

It seems that Google integrated a more robust and better built-in routine for requesting ownership of an already owned listing.

In the past this process would result in a couple of loose emails between the requester and Google support until a decision and/or action was made about transferring ownership. Often these emails would get lost or quite hidden when using auto-group features in Gmail and Outlook.

Now Google only uses email to confirm the request (see first screenshot) and to link to a new "admin role claim" status page within the backend of Google My Business (see second screenshot). All further action is done from there. However, in order to open this particular status page one has to follow the link in the email. There seems to be no link within the Google My Business backend itself (would be very handy though...)

There is also a new advice to suggest new edits to the pending listing while waiting for an answer to speed up changes to the live listing.

#ownership #gmb #backend #email #routine
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Phillip Dean's profile photo
 
Cool - thanks for the heads up +Nicolai Helling !
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Max Minzer
owner

$ Paid Advertising  - 
 

$GOOG is launching automated call extensions in mobile ads on February 6
http://searchengineland.com/google-adwords-automated-call-extensions-267292

I can't figure out if it's a good or a bad thing.
Other extensions next? Locations, sitelinks, reviews?
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Tony Wang's profile photoChris Barnard's profile photo
9 comments
 
So using DNI on landing pages + call extensions on ads (static call tracking) will be affected?

"For advertisers using dynamic phone numbers on landing pages and are not using call extensions, the Google spokesperson says that for now it will screen for those scenarios and not generate automatic call extensions when dynamic phone numbers are detected on the landing pages."

So this announcement combined with the one last week basically remove the capability to use call tracking at any level?

http://www.wordstream.com/blog/ws/2017/01/06/google-adwords-location-extension-changes

"That means that if you’re using call tracking or another number phone in your call extensions, that call extension number will no longer appear alongside your ads on the local SERP with your location extension."

And we're not to use call tracking numbers (unless they're ported) on GMB listings.

This news sucks for less time consuming attribution reasons.

And I'm still confused.
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John Cavers

TOOLS & SERVICES ♥  - 
 
Anyone have another suggestion besides Moz Local? I continue to have issues getting key services updated properly such as Acxiom and Infogroup. Support keeps stating that it is "in progress", but it has been weeks and weeks.

My goal is to have a service where I can change information and it be updated in a reasonable amount of time. 
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John Cavers's profile photoMahfuz Alam (AdviceLocal)'s profile photo
13 comments
 
+John Cavers Advice local can help.https://www.advicelocal.com/pricing/

I handle Data Aggregators at Advice local . Maximum processing time after submission is 3/5 days. +Justin Liles
advicelocal.com - Advice Local
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Chuck Hardwick

✆ Listings & Maps  - 
 
Difference in results on Google ( Mobile vs. desktop )

Please consider the search phrase:

Macarta

Try running it on a mobile device such as an iPhone using Google. Please notice their listing with four reviews right below the PPC ( paid) section.

Now try the same search on desktop also using Google.com.

The listing with four reviews does not show up at all. How can this be fixed? Their website is Macarta.com

Thank you so much for ideas or thoughts....All the best Chuck hardwick@gmail.com


Macarta is your one-stop-shop for moving products on Amazon. Helping you drive revenue, scale, and increase yield.
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Max Minzer's profile photoMichael Green's profile photo
2 comments
 
+Max Minzer​ hi Max tried posting in the community again but the post is not showing any idea
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Dimitar Marinov

■ Other Discussions & Help  - 
 
Hi, guys! While I was researching the Google My Business attributes, I noticed that one of the results has a link in its description. Is this something new that Google is experimenting with or I've just missed it?!
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Valentina Getova's profile photoMichael Green's profile photo
4 comments
 
Have only seen on .gov websites
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Michael Green

✆ Listings & Maps  - 
 
Interesting a New drop down window on the local pack, to see what times and days companies are open for when you require.
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Tansy OBryant's profile photoMichael Green's profile photo
8 comments
 
+Tansy OBryant there new, we dont have this in the UK yet 
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Max Minzer
owner

■ Other Discussions & Help  - 
 

Google is testing a booking service for fitness industry in LA, Bay Area and NYC.
https://blog.google/products/maps/booking-fitness-classes-just-got-whole-lot-easier/
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Max Minzer's profile photo
 
What's funny is that I started working with a martial arts client in Bay Area yesterday haha.
Might end up testing this...
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david oremland

■ Other Discussions & Help  - 
 
Pathetic on twitter. For some reason I went back and looked at traffic to our websites for one type of smb we operate. Remarkably BAD. HORRIFIC.

Over the last 2 years for 3 smb's, all of the same type, all in different markets, we have respectively 15, 12, and 8 visits.

The only thing we admittedly do, is have FB posts go to twitter. Of course that was after abt 2 years of no results...taking one of those smb types into the local twitter environment abt every week...engaging folks, etc etc.

Twitter??? Does it work for any kind of smb???
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Chad Kimball's profile photoUK Tutoring Services-Cambodia's profile photo
22 comments
 
Heard the same thing said about G+.
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Phil Rozek
moderator

✍ Citations & Links  - 
 
More practical advice from +Joy Hawkins - with an assist from +Darren Shaw and +Nyagoslav Zhekov:
Have you fallen for any of these myths in citation building? Google My Business Top Contributor Joy Hawkins lists the most common misconceptions she runs into with local citations.
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Tim Roberts's profile photodavid oremland's profile photo
2 comments
 
Well written. Just copied, pasted, and sent some of the language herein to a friend of mine with a local business NOT ranking well. The myth's as explained were better said than I could have said. WELL DONE
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About this community

Local search marketing and local SEO news, resources & discussions. No self-promotion. Created by Max Minzer. Moderators - Max, Phil Rozek and Mark Goho.

Michael Green

☛ Local Website/Pages  - 
 
Im seeing in the past 6 weeks directories and rated website's have a boost in rankings i now have six behind me on page one for the top keyword the ones thay have a massive budget on adwords, i only said a few months back this would happen and think in a couple of years no matter how mutch seo you do it will be all directories and evan the local pack being adverts.

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Michael Green

✆ Listings & Maps  - 
 
Question i take care of MKBC and have no adverts created or running yet iv found this in the local pack the listing with saying Advert AD attached strange, and this was whilst searching a competior's company name
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Max Minzer's profile photo
 
+Michael Green, I just approved it. Consider re-posting it as it was only visible to mods until now.

No idea why G+ filter is so picky.
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Max Minzer
owner

☛ Local Website/Pages  - 
 
Happy New Year!

+david oremland mentioned "Near Me" usage explosion a few posts below in our community - last year ;)

And here's +Dan Leibson's closer look:
http://www.localseoguide.com/near-local-seo-ranking-factors/

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Matt Maglodi's profile photoZachary Palmer's profile photo
4 comments
 
I noticed this a while ago researching my PPC accounts I manage. Near me was a significant change - the other change I've been noticing is obvious "voice queries" because they are long strings i.e. "where's the best place to get pizza in San Francisco"

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Jordan J. Caron

☛ Local Website/Pages  - 
 
I've seen lots of discussion about embedding a Google Map on a website so it has the business information. But is there any way to do this and exclude competitors?

I did this for an orthodontist client and each map has three close competitors listed on their map. Anyone else run into this?

I don't mind if a person sees my clients competitors if they're not on my clients website because chances are good they'll find out about them anyways. But I have a feeling the client won't be happy seeing their competitors listed on this map on their website.

PS. I tried a search but didn't find anything.
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Mike Lee's profile photoMax Minzer's profile photo
14 comments
 
+Arthur Morehead, your business is outside the city. Can you try the same for "Jo-Ann Lizio/The Gallery" in downtown?
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Max Minzer
owner

■ Other Discussions & Help  - 
 
Not huge news but might effect us somehow in the future + it's interesting to see how local search data providers are doing overall.
Neustar (umbrella brand for Localeze) is to Be Acquired
https://www.neustar.biz/about-us/news-room/press-releases/2016/neustar-to-be-acquired-by-group-led-by-golden-gate-capital
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david oremland's profile photoUK Tutoring Services-Cambodia's profile photo
2 comments
 
+david oremland More & more monetization for search in general but local will be saturated. No more organic search or very little just plagued with PPC and Alphabet's shares going up. Them and FB will do very well next year. Fill your boots! 
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Phil Rozek
moderator

✍ Citations & Links  - 
 
Useful and easy-to-understand research from +Nyagoslav Zhekov (cc +Darren Shaw):
In-depth case study that reveals Yext won't "fix all your listings;" there are numerous issues with inconsistencies, duplicates and lack of key sites in network
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david oremland's profile photoChris Barnard's profile photo
2 comments
 
So useless for practitioners, duplicitous, misreporting...etc. A complete waste & worse for anything but a brand new business (still wouldn't do it) & big franchises. Confirmed my long-held beliefs (admittedly based on a one-time experience). Great stuff.
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david oremland

☛ Local Website/Pages  - 
 
The Explosion of Near Me usage:

I just looked at the change in near me phrases showing in adwords impressions for our smb's. The explosion of usage is simply astounding. We find that near me out performs many geo phrases that are considered important and critical. From our adwords data
From '13 to '14 near me impressions Quadrupled, clicks almost quadrupled and $ quadrupled.

From '14 to '15 impression grew by abt 3.5 times. clicks went up by 2.5 times and costs grew by 3+ times.

full year 15 to almost full year '16. Impressions doubled, clicks doubled, costs slightly less than doubled.

Near me phrases have gone from virtually non existent to very critical. Just a huge change!!
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Matt Maglodi's profile photoMichael Stricker's profile photo
7 comments
 
+david oremland yes, been checking Trends for some time over that, as Voice Search grows among ALL age groups. Just be sure your landings are Mobile Friendly and fast... or, rely on Click to call. +Purna Virji does a nice job speaking about this!

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Max Minzer
owner

✍ Citations & Links  - 
 
How do you build local links? Here are 7 easy to execute tactics that you should get working on.
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Darren Shaw's profile photoTim Roberts's profile photo
2 comments
 
+Darren Shaw nicely done
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Darren Craig

✆ Listings & Maps  - 
 
Facebook Reviews in GMB. Maybe this isn't new but I just noticed it... Facebook Reviews highlighted in Google My Business. Clicks right through to FB page!
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Andrew Goulding's profile photoMichael Green's profile photo
6 comments
 
And in uk also showing Yell reviews
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