Have you been getting the following messages after a factory reset?
"Error retrieving information from server. [RPC:S-5:XXXXXXXXX]"
"Google Talkback Authentication Error"
Authentication is blocked because google talk is no longer used.
Do you get messages telling you your password is wrong even when it is right. You simply have to access the email and "allow less secure devices"
Then after you successfully log-in to your device, you will find that you will not be able to download any apps.
Below is a fix for this issue, should work on any Google TV box running Android 3.2 Honeycomb (API 13).
You need to update these apps by an alternative method to get things going again.
1. Google Play Services 6.1.07 (1443915-038) APK
2. Google Play Store 4.8.20 APK
(Note: There are new versions of these apps but these will work on your google TV device. Newer versions may cause problems or not work at all.)
1. Go to Settings > Manage Applications > Check "Allow Unknown Sources"
2. Download APKs using chrome Open chrome and search for above APK files to download. (If your download is working you will see a message “Download Started”. Chrome is slow, so this may take a few seconds.)
3. Install APKs (Press Home Key, click on All Apps, Highlight and click on Downloads, click on first APK file 6.1.07,this should bring up a pop up screen, choose Package Installer and file should be installed. Repeat for 2nd APK file.}
4. Remove your Google account from Device (Settings, Accounts & sync, scroll to manage accounts, click on account name, select, remove account)
5. Reboot (Press Ctrl-Alt-Delete key simultaneously)
6. Go to the play store and Sign-In
This should fix problems and allow other apps to update.
If you use ES File Explorer you cannot download the version in the Play Store as it is not compatible. If you want it you must download an APK file of a version that will work per and install per the instruction above. A version that works is: ES File Explorer 126.96.36.199 APK
Go back an uncheck “Allow Unknown Sources” per instruction 1 above when you are finished.