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Thomas Ally
owner

Google TV Discussion  - 
 
So I was trying to find out how to get help with google apps and came across this page -
https://support.google.com/googleplay/contactflow#

The page allows you to contact them via a call or you can ask for help in the Google Play Help Forum that takes you to
https://productforums.google.com/forum/#!forum/play

Hopefully people having a problem with the primetime guide will use the call option to talk to google personally as the Google Play Help Forum seems to be made up of users like our community is as well.
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Todd Rock

Google TV Discussion  - 
 
I suspected this would happen again.I assume I'm not the only one. Primetime is the few features this device has left and now its giving me problems yet again.Both shows and movies sections work fine but live only shows the "favorite Channels" + option in the corner.of course I have tried unplugging and resetting but still nothing.
Any news on this reoccurring issues or any suggestions from my fellow community google tv users???Thanks
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Todd Rock's profile photoThomas Ally's profile photo
13 comments
 
+Todd Rock When I looked at the primetime app in the store that was the email address given.

My guess is Google now is finally dropping support for all the google tvs since they officially dropped support for it ages ago when they came out with Android TV.

I tried tweeting to them and the only other suggestion I would have is call the maker of the tv or if there is an email in the manual to ask them if they can contact google tv turn the servers back on or reboot them.
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Baquar Khan

Google TV Discussion  - 
 
Hi please help,
I reset my lg Google to G3 to factory setting, now it's not taking over the air channels, lineup provider is empty. And built in tuner not scanning any channels.
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12 comments

Thomas Ally
owner

Google TV Discussion  - 
Upgrade to PlayOn Plus and record unlimited streaming movies and shows to watch offline. Cast videos to your TV, phone, or tablet. Monthly, Annual, and Lifetime options available.
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Dien Hoang Dinh's profile photo
2 comments
 
Hay
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It is defunct sadly 2 years ago. #RIPGoogleTV
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Matt Lane's profile photoThomas Ally's profile photo
6 comments
 
I think Google TV's would have been a better hit if they had learned to update it more often and not had slow updates like they did as that tended to be most peoples complaints
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bob z

Google TV Discussion  - 
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bob z's profile photoThomas Ally's profile photo
4 comments
 
+bob z  if it's a tv , its not dead since you can hook stuff up to it and still use it.

If it's a buddy box then depending if it's working or not you may want to look in to something newer
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Matt Fouch

Google TV Discussion  - 
 
My Google TV (Sony NSX-46GT1) YouTube stopped working. And i mean the leanback version. Does anyone else have this problem? it was working fine just yesterday. The App comes up and I am able to see the thumbnails but the video does not play strange.
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Jack Samuel's profile photo
4 comments
 
Yes mine is also working again on my Logitech Revue.
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Rumax Games

Google TV Discussion  - 
 
Hey Guys ..Welcome Back..
Angry Elephant Attack 3D
Please Check Out Our New Android Mobile Game ..
#mobilegame #freegames #androidgame #elephantattac #americagames #topgames
https://play.google.com/store/apps/details?id=com.rg.elephant.attack.simulation
I hope this is the best game of 2016 for those persons who want to know the...
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Matt Lane's profile photo
2 comments
 
+Thomas Ally I'll see if I can install it. 
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Dan Russell

Google TV Discussion  - 
 
Does anyone know if the Quick Guide is gone forever? Has Google completely abandoned it? I used to be able to reboot the device and it would return. Now, when I click the guide button I get the message:

Unable to refresh TV and movie listings for the Quick Guide. This may just be a fluke or there may be a problem with the network.

The Try again, Channel guide and DVR menu buttons are also displayed.

On the Sony NSZ-GS7, I have performed the following to try to resolve the issue, but no success: 1) Force close and clear data for Primetime app, 2) Reboot.
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Thomas Ally's profile photo
 
I tried reaching out to my old contacts in case they did not know about the problem in hopes they need to reboot the server instead of actually just shutting it down and hopefully I will get a reply as to what is going on as reaching out to Google via email is almost impossible.
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Matt Fouch

Google TV Discussion  - 
 
Is anyone here using the Plex DVR feature? On a Sony Google TV NSX 40GT1? Does it work well?
1
Matt Lane's profile photo
 
Interested in knowing this myself.

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Richard Hendra

Google TV Discussion  - 
 
How many of you guys still use your Google TVs on a daily basis? Just curious.
5
Michael Mullane's profile photo
9 comments
 
I still use my LG Google TV daily. It's still great fit TV functions and I still use Kodi on it several times a week.
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John Doe

Google TV Discussion  - 
 
Have you been getting the following messages after a factory reset?

"Error retrieving information from server. [RPC:S-5:XXXXXXXXX]"

"Google Talkback Authentication Error"​

Authentication is blocked because google talk is no longer used.

Below is a fix for this issue, should work on any Google TV box running Android 3.2 Honeycomb (API 13).

You need to update these apps by an alternative method to get things going again.
1.     Google Play Services 6.1.07 (1443915-038) APK
2.     Google Play Store 4.8.20 APK
(Note: There are new versions of these apps but these will work on your google TV device.  Newer versions may cause problems or not work at all.)
 
Open Chrome on your Google TV device and search for these APK files.


Steps:
1.     Go to Settings > Manage Applications > Check "Allow Unknown Sources"
2.     Download APKs using chrome Open chrome and search for above APK files to download.  (If your download is working you will see a message “Download Started”.  Chrome is slow, so this may take a few seconds.)
3.     Install APKs (Press Home Key, click on All Apps, Highlight and click on Downloads, click on first APK file 6.1.07,this should bring up a pop up screen, choose Package Installer and file should be installed. Repeat for 2nd APK file.}
4.     Remove your Google account from Device (Settings, Accounts & sync, scroll to manage accounts, click on account name, select, remove account)
5.     Reboot (Press Ctrl-Alt-Delete key simultaneously)
6.     Go to the play store and Sign-In
This should fix problems and allow other apps to update.
If you use ES File Explorer you cannot download the version in the Play Store as it is not compatible.  If you want it you must download an APK file of a version that will work per and install per the instruction above.  A version that works is: ES File Explorer 3.2.5.5 APK
Go back an uncheck “Allow Unknown Sources” per instruction 1 above when you are finished.
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John Doe

Google TV Discussion  - 
 
Have you been getting the following messages after a factory reset?

"Error retrieving information from server. [RPC:S-5:XXXXXXXXX]"

"Google Talkback Authentication Error"​

Authentication is blocked because google talk is no longer used.
Do you get messages telling you your password is wrong even when it is right. You simply have to access the email and "allow less secure devices"

Then after you successfully log-in to your device, you will find that you will not be able to download any apps.

Below is a fix for this issue, should work on any Google TV box running Android 3.2 Honeycomb (API 13).

You need to update these apps by an alternative method to get things going again.

1.     Google Play Services 6.1.07 (1443915-038) APK
2.     Google Play Store 4.8.20 APK
(Note: There are new versions of these apps but these will work on your google TV device.  Newer versions may cause problems or not work at all.)

Steps:
1. Go to Settings > Manage Applications > Check "Allow Unknown Sources"
2. Download APKs using chrome Open chrome and search for above APK files to download.  (If your download is working you will see a message “Download Started”.  Chrome is slow, so this may take a few seconds.)
3. Install APKs (Press Home Key, click on All Apps, Highlight and click on Downloads, click on first APK file 6.1.07,this should bring up a pop up screen, choose Package Installer and file should be installed. Repeat for 2nd APK file.}
4. Remove your Google account from Device (Settings, Accounts & sync, scroll to manage accounts, click on account name, select, remove account)
5. Reboot (Press Ctrl-Alt-Delete key simultaneously)
6. Go to the play store and Sign-In

This should fix problems and allow other apps to update.
If you use ES File Explorer you cannot download the version in the Play Store as it is not compatible.  If you want it you must download an APK file of a version that will work per and install per the instruction above.  A version that works is: ES File Explorer 3.2.5.5 APK

Go back an uncheck “Allow Unknown Sources” per instruction 1 above when you are finished.
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Matt Lane's profile photo
 
Good Information. I am sure it will help out someone with the same issues.
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Matt Lane
moderator

Google TV Discussion  - 
 
Shows as compatible with GTV version 4 devices. I will install it to my Hisense but I don't think i have a gamepad paired anymore.
 
Would like to play this on the big screen? I'll email Warner once I try this out. Just wanted to give the game some visibility. The movie seems to be sweet!

https://play.google.com/store/apps/details?id=com.wb.goog.suicidesquad.so
 ·  Translate
¡Únete al Escuadrón! En este juego oficial de Escuadrón suicida, has sido e...
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Nick Rogy

Google TV Discussion  - 
 
IS Prime Time Down Again????
4
George Zilahi's profile photo
17 comments
 
Mine is back as well, was down for weeks
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BOB HANLEY

Google TV Discussion  - 
 
Can anyone tell me how to mirror my new Samsung S7 to my LG smart tv.I tried but could only get youtube to show?
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BOB HANLEY's profile photo
4 comments
 
Thanks Matt I will give that a try
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Jack Samuel

Google TV Discussion  - 
 
For the past few hours the Youtube leanbacklite web app is not working with my Logitech Revue. I can load the app itself and browse around the app - but whenever I try to play a video it never loads. It says "loading" but the screen goes dark and it never plays. Is anyone else having the same problem on your Google TV device? Here's the link to the app:

http://youtube.com/leanbacklite
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Thomas Ally's profile photo
2 comments
 
The logitech revue is a generation 1 google tv so it would be affected by this transition - https://support.google.com/youtube/answer/6098135?hl=en
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Kath Pearson

Google TV Discussion  - 
 
I use Logitech Revue for Google TV to access Netflix at home. Recently I've been getting a message "Insufficient Storage Available" then lost signal in the middle of movie watching. I reboot Logitech and it'll go a short while longer then I get the same message again. Is there a way to update Logitech or could this be a Netflix problem? I'm about to cancel Netflix since my Logitech Revue is my only access to Netflix.
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John Doe's profile photo
29 comments
 
Try this:

Go to settings, Applications, Manage Applications, scroll to Netflix, select Netflix and click on clear data.  Reboot.
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