IS GOOGLE REALLY DOING THIS TO THEIR CUSTOMERS???
I have some questions for anyone at Google, regarding the Sony Google TV NSZ-GS7.
I orignially thought this was the best media player option available. I non stop raved about it... unfortunately.
I recommended and setup many of my friends and family with this product. More-so problematic, I set it up for over a dozen clients from by business.
Now that Google has ended support for this product, I can no longer perform system updates, app updates, or even install apps from the Play Store, and now that Youtube no longer works, its pretty much useless besides Netflix and DLNA. (I have read online that Netflix has also stopped working for some people)
I read in this article: https://plus.google.com/+GoogleTV/posts/5bMjRGSiRf1
That... "Existing Google TV devices and all of the features of these devices will continue to work, but we won't be making updates to the product"
My question is, that since the Play Store can no longer connect with the servers, how will all of the features of these devices continue to work without an update?
Will the Android TV platform ever be available for these devices? If so, when will this be, and how would I obtain it? I have experience side loading, rooting etc, so could I get a copy, I could probably do the install/flash it myself.
I personally own 7 Sony Google TV Boxes (all NSZ-GS7) I've recommended and setup these boxes for around 20 people, who are all now pretty disappointed and presently non to fond of me.
Note: Every single one of my boxes has these same problems. I have tried performing factory resets, but all that does is uninstalls the apps and them I am unable to restore or reinstall the apps from the Play Store.
There is a lot of talk on the web that Google is doing this to force people into buying new Android TV's or Boxes. Can you please tell me is this really the case, or just conjecture?
I have also contacted Sony. They are aware of these problems, and advised me that Google plans on releasing an update that will restore these devices to full functionality. No ETA.
Any information/help would be greatly appreciated. I have spent a lot of time and money on these devices, and for them to just stop working because there are no longer updates available is extremely disappointing.
Thanks for your time. I really hope someone from Google responds to me, but I do also welcome any and all information from anyone.
Feel free to reply on this post or to my email.