I am having trouble with user accounts and syncing. I have a hudl tablet running android 4.4.2 and can sync using airsync to the main user account no problem. I also have an account set up for my son and cannot get any connection when signed in to that account. I have run through the help pages suggestions without any success. Any guidance would be gratefully received. Thanks
So everything was working just fine with my Mac and my Samsung Galaxy Tab 3, and I decided to start over and switch over to external SD storage and because I was running out of space on my Internal storage. Now not only will the Mac app not detect my device via USB, but when I try to use AirSync, I can enter the passcode but then it doesn't do anything. It just sits there on the Enter AirSync Passcode screen and doesn't actually connect. I've tried everything from clean installs of the Android app and the Mac app, disconnecting and reconnecting, and even changing back to Internal storage, but nothing works.
Step #3 (disable, enable AirSync) resolves the issue for many users.
Rebooting all of the devices in the network (including the wireless router) has also been successful for users. Other users have also reported a full reset of doubleTwist Music Player has worked for them.
Hey, I've got a refurbished Sprint Samsung Galaxy s5 running Lollipop and a 128 gb SanDisk Micro SD memory card; my PC is a Macbook Pro 15-in. Mid-2009 running 10.10.3 Yosemite OS. I downloaded the Double Twist app from the Android Market and the specific desktop version to my Mac since there seems to be no other working way to transfer my 6000+ song iTunes library over to my mobile device. My device keeps saying that the External Card is "Read Only" and to reboot my phone, which I've done SEVERAL times to no avail. The USB option won't work on the desktop, and my phone won't appear under devices despite being on the same network with P.C. when trying to pair them. I've taken down the firewall on it and done darn near all the other troubleshooting tips that have been suggested to me in your forums and elsewhere on Google searches. PLEASE help ASAP so I can just start listening to all my music like normal again! Do you guys have a IM chat support, out of curiosity?
I have an HTC one m8 and I have similar issues, my phone doesn't come up as a mounted storage disc (for the reasons explained in earlier posts). I have to sync all my music onto my phone main storage. Then using my phones storage settings menu, I move all the music onto the memory card.
Then go into settings on the double twist app on your phone and set the storage options to SD card. It'll scan the card and build your library from there.
As far as I know this is an android os issue, rather than doubletwist
I can't sync at all between my phone and desktop. I made sure that the storage in the doubletwist app is pointed to my SD card, where all my files are stored, but every time I try to air sync, it says failed to import and every track says cannot access file. I even reset my library and tried again, but I run into the same problem
I'm sorry that you're experiencing problems import from your device back to your PC.
In Android 4.4 (KitKat), Google changed it so that apps only able to access a specific sandboxed directory. Because of this change, we can not import items that are on the SD card. The QA/Dev team is currently investigating possible workarounds.
Here's a help page with more information on this change imposed by Google.
Hi, I've currently got the following set-up: Synology NAS Handful of Apple Airports connected to stereos Android Phone Android tablet What I'm after is something to cast sound from my tablet to an airport / airports that I can use whether I'm listening to songs from my NAS, watching a video on youtube etc. I was looking at AirSync but wasn't sure if it does all this or just allows you to cast media that is on the tablet/phone rather than the NAS or being streamed.
Apologies for the lengthy question but can doubletwist do all of this? Ideally I won't want to be switching apps every time I want to do something slightly different...
Okay, thanks for letting me know Henry so I didn't waste my money and I'll keep my eyes peeled in the future!
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I have doubleTwist running on my android phone very well, however we have 3 other devices that we would like to AirSync in this family. All four of use use the same iTunes library on the same computer. Does doubleTwist support multiple devices each with a different playlist originating from a single PC?
thanks your talking a little over my head lol, but I will go to the link and try to figure it out from there. At first I thought maybe when I downloaded the app it saw the wrong email account but IDK if that means anything
At this time, there isn't a centralized display with information about the media library. Some users have requested this type of information so it's something that we're looking into for a future update.
You can go into the Genres section and there will be a count of albums and songs for each genre.
I have a Galaxy S4 and I am using Air Twist to load my iTunes library to my phone. Some of the songs appear DRM protected so I purchased iTunes Match like the Double Twist app told me to do to get all my music un-DRM protected if you will. I still have about 100 songs that won't transfer over. Any suggestions on what I need to do to get iTunes Match to convert the DRM protected songs so they will transfer? Thanks.
I have a Samsung Galaxy S5 with Lollipop on T-mobile and a Windows 8.1 laptop. The app was working fine until a few days ago. I had all of my music on my phone, but when I added more songs to my iTunes and tried to sync it, it started putting 2 of the same song on my phone for a majority of my songs. So I deleted my library from the app's settings and tried to sync it, but it synced only a fraction of my songs over with a large majority of errors. even with the few it said it synced, I didn't see any in the app. I have deleted the app on my phone and reinstalled it, I have deleted the app on my computer and reinstalled it, both with no luck. The first time I deleted both, it synced most of my songs and they showed up on the device, but I had duplicate songs again so I deleted the library database and fell into the same viscous cycle. Please help!!
This did not fix the problem. However, I tried syncing music via airsync and it worked perfectly (accept a few missing album artworks), so it must be a problem with my cable or driver. Thanks for your help!
So I have set the Experia Z1 to Mass storage Mode, downloaded the app onto my mac, connected the two via USB cable, and the app says Start Syncing! Er,...how? What next? My instinct says I should be looking for a button that says 'Sync now' or something similar. I'm not into technical stuff and so I just want it to work. Is it too much to ask that your app be simple and actually work if you want me to buy airsync and hand over money? I'm happy to pay but only if it works!
Recent Android devices only have USB MTP mode, which the Mac does not recognize without additional software. In addition, doubleTwist was not designed for USB MTP as it expects USB Mass Storage (MSC) mode.
We are working on additional wireless syncing solutions for the Mac but this will take some time.
In the meantime, you can use AirSync to sync with USB MTP only devices.
Here is a quick start guide to AirSync on the Mac:
So doubletwist had been working well and syncing all my files no problem but this morning when I stopped it from syncing on my way to work it had problem disconnecting from my PC and when I went to play music, the app wouldn't load. Now everytime I start doubletwist, it immediately closes. I've tried cleaning cache and resetting my phone but nothing...
PC OS: Windows 8.1 Phone: Verizon Samsung Galaxy S6 Edge Phone OS: Android 5.0.2
I'm attempting to download 9000+ songs from I Tunes on my PC to my Samsung Note 4. I have a high speed 64 GB micro SD card in the phone. How long should it take to Air Sync totally? After 12-24 hours of downloading, the operation stops and advises me Sync is cancelling. Can I use USB transferring with these devices and if so, would it be any faster? TY!
Sync speeds can also vary greatly depending on the speed of the computer, the speed of the Android device, and the speed of the network. The fastest Android device that we've tested is the HTC One connecting to a Wireless AC router at 433 Mbps with "Excellent" signal strength. The One was able to sustain about 450MB/minute or roughly 100 songs every 2-1/2 minutes. The GS6 with it's new support of UFS might be even faster but we haven't fully benchmarked it yet.
If possible, use a tool like WiFi Analyzer (https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en) to view the local wireless network visually. This will allow you to see sources of interference so you can set your wireless network to utilize the least used bands and channels (e.g. 5Ghz band and channels 136+140 when 2.4Ghz is crowded and channels below 100 are used by other 5Ghz devices).
If you are using Windows 7 or Windows 8, you can also use USB to sync. This will eliminate the wireless variable in sync speeds.