doubleTwist Music Player: Share ideas, tips, get help
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Peter Clift

Help & Tips  - 
 
'sync completed with 2,297 errors'
---------------------------------------------------------------
How to force DoubleTwist to sync to  Android ?
every time I sync , I get a 17 playlists have been modified in ITunes and my android  device since last sync.
I say [confirm all and sync]
after a couple minutes I see 'sync completed with 2,297 errors'
I have Pro version.
Thanks,Peter
1
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Neal D Corbett

Ideas & Improvements  - 
 
The Podcasts pro-feature (Android)  doesn't appear to have a method for marking podcasts as listened, without actually listening to them...

I was considering trying this instead of Pocket Casts, but didn't like the fact that it was showing hundreds of episodes as unlistened, when I had listened to them elsewhere.

There should be a method available for marking individual podcasts as listened, or all episodes for a subscription.
1
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Neal D Corbett

Ideas & Improvements  - 
 
I've noticed a bug in the Android version of Doubletwist (with Lollipop OS)

Controls are hidden on the lockscreen notifications-list if I set notifications to  'When device is locked: Hide sensitive notification content'

It shows: 'doubleTwist - Contents hidden' - not much use :)

Would it be possible to mark the controls-notification as non-sensitive?  I see that Pocket Casts has this feature, so I assume it must be possible.
1
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Mark Sutherland

Ideas & Improvements  - 
 
On my 10" tab (Galaxy Tab 3) the equalizer and share(?) icons are clipped at the sides, see pic
1
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when I tried to install double twist, this is the message I get from my mac:

your security preferences allow installation of only apps from the Mac App store and identified developers.

How do I get around this?
1
Henry Kwan's profile photo
 
Hello,

Here's a help page on how to bypass the GateKeeper restriction.

http://www.cnet.com/news/how-to-bypass-gatekeeper-in-os-x-mavericks/

Thanks,
Henry
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Jonas Powell

General discussion  - 
 
Hey all. My Macbook Pro is refusing to recognize that my Galaxy S5 exists, both when it's physically plugged into the computer and when it's just AirSyncing. Any ways to fix this? Thanks
1
Henry Kwan's profile photoJonas Powell's profile photo
2 comments
 
Hi

Thanks for the quick response and my apologies for my delayed one. I could've sworn that I have USB synced my device already - is there any way that that could have happened? I'll have a look into the AirSync troubleshooting as well, although I believe I've already tried a couple of them. I'm on a university wireless system, so I can't individually reboot my router, unfortunately.

Another unrelated question: I'm unable to purchase the upgrade that allows me to download album art and the equalizer. When I press Purchase, I get a Google Play error message, despite having my google play account all lined up. Any ideas on that? 

Thanks
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Mtaa Mtaa

General discussion  - 
 
I have not been able to get doubletwist to work on my new Samsung Galaxy Tab Pro 8.4 under any other user except for the main user account.  I wanted to set up as a general music player using a restricted user account so others could not access personal files or mess other setting up.  I keep getting the warning that the SD card is read only.  Again this is only when using any other user account except for the main one set up initially.

Any ideas?

Thanks,
1
Henry Kwan's profile photo
 
Hello,

Thanks for the report. Restricted accounts are not fully supported at this time. Along with the Android 4.4 (KitKat) changes to the SD card, restricting write access to the device can cause problems for our app.

Thanks,
Henry
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I am trying to use doubleTwist to copy my iTunes music and playlists to my android phone.  My PC is using Win7 and my phone is a Galaxy Note 4.  iTunes has approx 2200 songs in it. doubleTwist tells me it wants to synce 5346 songs. ??????  I have uninstalled/re-installed twice. No difference.  Anyone have an idea what's going on?
3
Brad Wilson's profile photoHenry Kwan's profile photo
4 comments
 
Hello,

If you just want to import information from iTunes, please change the folder in the "Import new music and playlists" to an empty folder instead of your Music folder.

https://www.doubletwist.com/help/question/guide-to-doubletwist-sync/#B

Also, turn off importing from WMP by right-clicking and disabling "Use Windows Media Player library".

https://www.doubletwist.com/help/question/guide-to-doubletwist-sync/#F

Then regenerate the iTunes XML file. Here's is a step by step sync guide. The initial section has information on how to remove/rename iTunes XML files and reset the doubleTwist library database to force a new import. You should get a "Launching iTunes" dialog during the process. This indicates that the correct ITunes XML file is being imported.

http://www.doubletwist.com/help/question/guide-to-syncing/#A

This will ensure that only information from iTunes will be imported. Information from WMP will be not be imported and only an empty folder will be scanned.

You may also want to reset your device to remove all synced files.

https://www.doubletwist.com/help/question/how-to-fully-reset-doubletwist-on-android-44-kitkat-with-sd-card/

Thanks,
Henry
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How do I get music from my iTunes onto my galaxy note 4?
1
Marylynn Marr's profile photoHenry Kwan's profile photo
10 comments
 
Hello,

I'm sorry but it's not clear where you are encountering the issue.

Here's a step by step guide to syncing.

http://www.doubletwist.com/help/question/guide-to-syncing/

At which step are you having problems?

Please be specific as possible. Include screenshots if you find it difficult to describe something.

Thanks,
Henry
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James Williams

Help & Tips  - 
 
Hi getting the same issue with double twist stopping working mid sync. +henrykwan
1
James Williams's profile photoHenry Kwan's profile photo
2 comments
 
Hello,

Thanks for the update.

Unfortunately that log snippet does not contain any error entries.

The next time this error occurs, please end us a debug package immediately afterwards. You can do this by holding down SHIFT while right-clicking on the doubleTwist icon in the System Tray and selecting "Send log files…".

Here's a short help page on how to send the debug package.

http://www.doubletwist.com/help/question/doubletwist-sync-debug-mode/#E

Please include this support topic in the "Additional Information" section for reference.

https://plus.google.com/u/0/103128385909385265466/posts/R1gVQtGxo5s?cfem=1

Thanks,
Henry

Original: https://plus.google.com/u/0/103128385909385265466/posts/R1gVQtGxo5s?cfem=1
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About this community

This is a volunteer community for users who want to share ideas and get help or tips from other Twisters. If you are reporting a problem, please include detailed information on your configuration. More information is always better than less information! If you are an advanced user and would like access to our beta, you can also ask to join our private community.

Neal D Corbett

Ideas & Improvements  - 
 
Is there a way to stop DT (Android) from automatically starting a track if I skip a track when paused?

If I'm playing a random shuffle of all my music, I want be able to skip until I find I track I want to play, without it playing the start of all the inappropriate tracks in-between :)
1
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Just synced my Galaxy S4. All went well, except for a few import errors. It said, "Sync Failed - Imported 0 of 7 songs" and listed the songs. I recognized the ones listed, and I remember having deleted those songs off of my phone a while ago. Help?

Lenovo Yoga 2 Pro - Windows 8.1
Samsung Galaxy S4 - 4.4.2
1
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Phil Exon

Help & Tips  - 
 #PC
 
I am trying to sync to a moto G supporting lollipop. However when I start the app on my PC it comes up with "Generic Flash HS-COMBO" and no comment regarding storage. Is doubletwist seeing the PCs card reader as a mobile device?
1
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Why are tracks on an album so often completely out of order? I can't figure out what order they are in besides random. I'm syncing with iTunes on a Mac.
1
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Daniel Hansen

Help & Tips  - 
 
I just installed doubletwist and some of the songs that I have synced add a number (ex. 08) to the beginning of the song name. I think it might just be a track number but how do i remove these? They are not actually included in the song name in iTunes. 
1
Henry Kwan's profile photoDaniel Hansen's profile photo
2 comments
 
Perfect! Thanks!
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Hello. I can't totally sync my genres to my Android device from my Mac. I have 21 songs with "Unknown genre" in the phone and one genre (Mac-side) split into two genres in the phone. For the record, this is a personalized genre (modified in iTunes long ago, and properly syncing to an iPhone directly from iTunes) that DoubleTwist keeps interpreting as the "oficial" genre.
1
Henry Kwan's profile photoEduardo de Francisco's profile photo
4 comments
 
Hello, Henry.

Well, I tried your instructions, resetted the AMS, rebooted the phone AND rescanned the SD card with SD Scanner... And all music disappeared from DoubleTwist. The files are still there, but DoubleTwist doesn't seem to find them. Files are not lost (they are in the computer), but it seems I'll have to delete and resync everything again.

I'll post the result. Thanks.
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ollie b

Help & Tips  - 
 
can i airplay from my mac desktop to my apple tv using doubletwist? can only seem to make it work from my phone
1
Monique Farantzos's profile photo
 
+ollie b OS X already lets you do that with AirPlay mirroring, at least in recent versions of the OS for newer Macs: https://support.apple.com/en-us/HT201343
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ollie b

Help & Tips  - 
 
Can I access my computers music library over wifi without storing the music on my phone? then stream it to my speaker
1
Henry Kwan's profile photoollie b's profile photo
2 comments
ollie b
 
cool. love the streaming. love the syncing. sometig that works like a remote for the desktop version of doubleTwist would be unreal!
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Carl J Nesset

Ideas & Improvements  - 
 
Hi! I have a feature request: Being able to add a podcast to a playlist. I need this on order to make the following case work: I use the Doubletwist Alarm, and would like to play (the newest episode from) a podcast as the wake up alarm "sound". In the alarm you have the option of choosing a playlist from doubletwist, that excludes any podcast as far as I understand?

Thanks
1
Henry Kwan's profile photoCarl J Nesset's profile photo
2 comments
 
Thanks a lot!
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I'm using doubleTwist since January 10, 2015 .
I was an iPhone user for almost 4 years , but then I upgraded to an LG G3 , and I was disappointed that every music player I used in android , had some flaws , sometimes dealbreakers.

I tried LG's default music player , which is the second best I used , but it didn't satisfy me so I tried Google Music , Power amp ...
I saw that doubleTwist is popular, so I tried it - and here is my honest review , I hope my message will reach the app developers .

My problems with doubleTwist:
1.When I delete songs / edit ID3 tags , it will still show the songs unchanged... If I want the changes to apply I need to reset the entire library .
2.Sometimes for no apparent reason , it will show some songs twice, which is problematic when I try to listen to albums from start to finish.
3.Sometimes it just won't scrobble my songs on last.fm , not all the time , but it will skip some periods of time for no apparent reason (and the other scrobbler on my phone did got them) .
4.It will continue scrobbling even if I turn off the option
5.The " add album artwork " is pretty neat , but it will often won't change the image , especially when I try to change multiple albums .

This is all I can think from the top of my head , I hope you will address my message , and I apologize if there are grammatical errors or random typing mistakes , I wrote it while riding the bus from my phone ...
6.Why is there no 5x1 widget ?

All that being said , it is my favourite music player on Android , and I usually will recommend it to my friends

DerikStar, Israel
1
Henry Kwan's profile photo
 
Hello,

Thanks for the feedback, we appreciate it.

I'll forward your comments to the QA/Dev team.

The ID3 rescan problem is a known issue. The other issues also should not be occurring so the QA/Dev team investigate further.

Thanks,
Henry
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