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Linda Buquet
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Group Intros  - 
 
Welcome Local Search Pros!
Thanks for joining us!  Please introduce yourself in this group intro thread.  Wave hi and tell us a little about you, your local search background, interests and/or hobbies.

NOTE: Here we do intros in batches, so please don't start an individual intro thread - Just add your intro in comments on the most recent group intro post - which right now is this one!

Please see all the previous group intros at link below, so you see some of the Pros (and legendary experts) that are already members here.  >>> https://plus.google.com/communities/101614215978783501873/stream/85b71cf7-6204-4daf-bc52-3ffb2eb7189a

So now it's your turn. Wave hi and tell us a little bit about YOU!
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Colan Nielsen's profile photoLinda Buquet's profile photo
50 comments
 
Hey +Celina Hendrickson  Since you work with Colan at PbS we already like you! :-)  Welcome!
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Kathy Long

Local Search (General)  - 
 
Question for you local search pros. I have a few attorney clients who have more than one specialty. One for example specializes in employment law for employees, personal injury, and business litigation - three completely different markets requiring 3 very different messages and content. They currently have 2 websites built by a previous SEO, and two target the same 3 markets, just with their own unique content. One targets the general geographical region, the other the specific town short radius surrounding area. I don't agree with that approach and am recommending another solution. Before I do, I thought I'd ask you to weigh in. Do you recommend giving a local business such as this attorney, more than one website to market to different audiences? For both SEO and marketing reasons, we can see the benefit of this, but does it cross Google's line into unacceptable? 
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Joy Hawkins's profile photo
 
I don't think it's considered unacceptable by Google at all but when it comes to attorneys I generally recommend one website per office. If both are targeting the same office or location you have to pick which one to use in GMB and then your local ranking won't be as great for the keywords targeted by the other site.
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Joy Hawkins
moderator

Google+ Local (GMB)  - 
 
Google is now nudging users on computers for attributes. First time I've seen this on a non-mobile device.
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Spencer Wade's profile photoPetra Kraft's profile photo
3 comments
 
Seems to be a global rollout. Have seen that yesterday as well.
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Phillip Barnhart

Google+ Local (GMB)  - 
 
After a long online debate yesterday between a client, Google support, and a vendor, I've put together the a short list of Google business product terms. I've added a link to the best reference back to Google.

One important item I discovered awhile back on multiple Google Partner support calls -- when someone at Google support (at least GMB and AdWords) asked for your "Google Business Page" they are almost always asking for your maps page.

Additions, subtractions, deletions? 
Google’s Local Business offerings have been retooled and relaunched every few years. I often come across misused Google Business terms on forums and in blogs. Often, the problem is outdated p…
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Carolyn Hajnasiewicz's profile photoAndy Simpson's profile photo
2 comments
 
Very good, thanks for sharing.
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Joy Hawkins
moderator

Consultant's Corner  - 
 
I can relate to all of these. 
I’m Google Specialist, Bill Smith…. I don’t work for Google. I’m calling from Yelp. I hope math scares you. I was just disconnected from [insert attorney name], can you please transfer me to her. Its 4:00 pm on a Friday, I’m cold calling and hoping I can get past the gatekeeper so I can fulfill... Keep Reading
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Kathy Long's profile photoPete Kici's profile photo
3 comments
 
Funny

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E.Dieter Martin

Google+ Local (GMB)  - 
 
The office of a service area business is located outside of the core of a Sacramento, CA suburb. The business has claimed Sacramento, the suburb and the area in between as its service area. In an attempt to improve the rankings, a mailbox location was opened in the suburb and multiple attempts to verify it were undertaken. All failed.
Now they have an actual office in Sacramento and try to move the business address again, but of course, they are still blocked from re-verifying.
Course of action? It might be an option to split into two locations, the original one in the suburb and the new one in Sacramento.
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Chad Kimball's profile photo
 
start over from scratch with the fake sacramento office, that one is probably a lost cause. make sure there is exterior signage visible, no funny business. they're a lot smarter now
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Darren Shaw

Local Search (General)  - 
Though the first page of Google's local results usually consists of 3 “local map” results plus 10 organic results, that doesn't mean your business has 13 chances to rank somewhere on page one. Nor do all pages on your site have an equal chance at ranking. Nor does having the most-dominant site ...
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Colan Nielsen's profile photoJoy Hawkins's profile photo
2 comments
 
Very helpful! My favorite quote: Your crappy keyword-stuffed blog post from 2 years ago probably won’t rank on page one for any semi-competitive term. (Maybe if it attracted some good links.)
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Dillon Brickhouse

Local Search (General)  - 
 
Hi everyone,

Odd question here. I have a law firm client who is getting a lot of bad leads for a practice area they do not service. This is the second time we've run into that issue, but the last time, it was an organic result that was easily fixed by redirecting the outdated practice area page. This time, it's a local pack result, and there isn't a page for that practice area. In fact there's very little information on that site that could be related to that practice area at all. Any thoughts on how I could get them out of the local pack for that search?

Thanks!
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Scott Harris's profile photo
 
That is an odd situation...trying to un-optimize out of a local pack! I'd suggest that you tell your law firm client to find a referral partner where he or she can send the leads and then ask for a referral fee.
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Tihomir Petrov

Organic SEO  - 
 
+Mike Blumenthal has reported on his blog that #Google My Business is testing a new website builder tool for companies that do not have existing websites.

#LocalSEO
Mike Blumenthal reported on the Google My Business web site builder tool, to enable businesses to create a quick and dirty web site for their business. This is not the first time Google launched a we
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Andy Simpson's profile photoTihomir Petrov's profile photo
2 comments
 
I am wondering whether such websites are going to get any additional boost from Google as their own product :)
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Dino Basaldella

Consultant's Corner  - 
 
Hey folks,

Has anyone used REST/JSON with the new Google My Business API to retrieve location metrics in Google My Business (e.g. phone calls, request directions, etc.) and parse to Analytics?

I am looking for someone to assist me with the integration. Let me know if you are interested.

Thanks!
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Dino Basaldella's profile photoPhillip Barnhart's profile photo
3 comments
 
Depend how user friendly you wanted it. It would be a good weekend hackathon project for a Java programmer.
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Ben Fisher

Local Search (General)  - 
 
Mobile Mall Directory
Saw this as I was inside a shop at a strip mall. I was prompted by a notification on my droid to check out the directory for the mall I was inside.

This appears to be new, I wonder how we could create this for a mall?

Anyone else see this?
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Joy Hawkins's profile photoBen Fisher's profile photo
6 comments
 
Yea this appears to not be related to indoor maps at all, I agree it may be auto created by the grouping of listings.
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Terry Power

Google+ Local (GMB)  - 
 
Is there a simple way to rearrange the photos on a GMB page ? Or to simply remove some ?
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Chad Kimball's profile photoMike Blumenthal's profile photo
4 comments
 
Google will look at the one's in profile and cover as +Chad Kimball And if they are in your GMB dashboard you can delete them. Those that are not from your dashboard you need to report them via the photo itself.

Even though google might give preferential treatment to your profile and cover photo in the end they will have an algorithm decide what actually shows.

Given that it is somewhat unpredictable it is best to have a lot of great photos so you are not damaged regardless.

They typically show a profile photo in search and maps based on their idea of what works best (hotels show the room, restaurants the food, retail the storefront and sometimes a head shot).

Search your industry and see what they are preferring g this week and put a few good ones up like that as well. 
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About this community

Welcome to the ★ Local Search Pros ★ Community! Membership is open to full-time Local Search professionals and is not open to business owners or the general public. However you are free to read and benefit from the knowledge that is shared here. The goal of this community is to provide higher level Local Search info & support to those in the industry. This group is also an extension of the "Local Search Forum" the leading Local Search Community, staffed by some of the top minds in the industry. NOTE: SELF PROMOTION is NOT ALLOWED. ▶ Please read community guidelines before posting. (In Community Updates.)

Lenny Pham

Local Search (General)  - 
 
Huh? I searched for "restaurants near me" and got a blue link to google.com/maps/search/restaurants+near+me 
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Andy Simpson's profile photoAndrew Shotland's profile photo
2 comments
 
I think that domain has a lot of links...

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Andy Simpson

Google+ Local (GMB)  - 
 
Moz Local will alert you if anyone edits your Google My Business NAP - https://goo.gl/QyVrU1
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Dave DiGregorio

Google+ Local (GMB)  - 
 
I feel like it's getting worse.........
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Scott Harris's profile photoDino Basaldella's profile photo
5 comments
 
It depends upon the particular scenario +Scott Harris, but in this case, I edited in Maps (marked closed due to SPAM) and submitted an entire case I built to an ambassador in the Official GMB Community.
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How NOT to respond to negative reviews. I know that we have ALL wanted to say something similar at times... and people extorting business with a threat of posting a negative review is something I take very seriously... But this, just no. Don' t pick up this brick. 
LAS VEGAS - A valley woman got a shocking reply to a review she left on the Yelp app, and it came from someone who works at the restaurant. Now, the pizzeria North End Pizza at Durango Drive and Centennial Parkway is losing customers over the message, KTNV reported. Kara Levy left a one-star review for North End, saying the sandwich was "inedible," and she received a response that said "Make sure I don't see your fat a** in this shop or I per...
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Scott Rawlins's profile photo
 
Oh my. Definitely wouldn't recommend that route.
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Phillip Barnhart

Google+ Local (GMB)  - 
 
Scrolling through a dog resort Google Maps photos (one of my clients) on mobole and saw this competitor ad. New to me! 
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Sergey Alakov

Local Search (General)  - 
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Andy Simpson's profile photoNick Manderfield's profile photo
2 comments
 
So ugly.. happening all over the US even in tiny markets.. saw it today in Appleton, WI :( :( 
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Does anyone know of specialized circumstances where a practitioners reviews can be migrated/merged into the main practice listings? I did not think this could be done but am being told rather emphatically by a client that they'll be told otherwise. 
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Scott Harris's profile photo
 
The one exception where you can merge listings is if it is a sole practitioner. Thanks to +Joy Hawkins for sharing that info in this article.https://whitespark.ca/blog/best-practices-for-practitioner-listings-on-google-my-business-gmb/
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Gary Sanders

On-site SEO  - 
 
Hi Local Pros! Question - is there an issue with adding a 2nd phone# to a local client's website for service estimates and appointment scheduling? Any pitfalls I should be aware of? Thank you!
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Kathy Long's profile photoGary Sanders's profile photo
9 comments
 
Thank you Kathy. I appreciate your help and insight!
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