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Using Attachment Anxiety in Emotional Design & Marketing

Just posted a new article on how companies use attachment anxiety to retain users, and also, I caught Facebook using a borderline dark pattern, that looks like manipulation to me.

Read it here:

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Hi Visit my design research portal. Thanks, please share it.
Follow me at @maducao 

Happy 2015!

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There are just a handful of tickets left for next Thursday Nov.13th's panel event, “Understanding the Value of Service Design”! We're really looking forward to hearing from our panelists, who'll be sharing real world examples of design applied in the context of healthcare, telecommunications, and more.

Get tickets while you still can; we will also have a waitlist available in the event we're able to release more.

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Approaching Business: Creative Leadership & Design Thinking 
Monday November 3 - December 6 

Design Thinking is a people-centred approach to problem solving that helps businesses thrive by developing better relationships and fostering greater trust between people across an organization - from clients to customers to stakeholders to the members of your high performing team. 

The series of workshops focus on approaching business through Creative Leadership and Design Thinking. They can be taken together as a package or as a choose your own adventure. 

Each workshop will present the tools and techniques typically used in various phases of Design Thinking, providing you the opportunity to get hands-on experience with the concepts, start conversations on how to use these ideas to move your organization forward, connect with your community, and create new and innovative services. 

$225 +HST 

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Learn and be inspired by the changes people are creating as they pursue their passion. 

The 18th Hour is an influential group of connectors building bridges between young professionals across sectors in Toronto.

Tickets are still available. 

Disclaimer: I am one of the panel speakers. 

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Volunteer for LandMark! 

On October 4th 2014, the Exhibit Change team is taking over St. James Park for a Scotiabank Nuit Blanche art installation called LandMark. LandMark is taking the idea of how we typically think of landmarks as being buildings, monuments or plaques of famous people. We are flipping that on its head and focusing on the stories of everyday heroes. 

To make this day and the days leading up to the event a success, we need volunteers! We are reaching out to our favourite supporters and asking for your help as we get through the last few miles of this marathon. 

So, how do you become a volunteer with us? 3 easy steps
1. Choose the role that best suits your awesome skills 
2. Pick 1 or more shifts to commit to 
3. Come to volunteer training on Wednesday October 1, 2014

It’s that easy. 

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This week, Exhibit Change is having its 5th birthday party and launch for our upcoming Scotiabank Nuit Blanche art installation, LandMark. 

Join us for some cheers. 

September 25th, 7pm 

ps. we are also still looking for volunteers for LandMark. More to come on that soon. 

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Our September drinks event is coming up quick — pop by for some conversation (the drinks are on us)!

PS We're quite excited about our November event, and look forward to sharing the details very soon.

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Shared by +Michael-Owen Liston on the Service Design Listserv, but I thought people might like this here too. 

Emily Carr University of Art and Design - Health Design Lab
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