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Mary Shulzhenko

Interesting articles  - 
 
What It Takes to Have a Best Performing Customer Service Team

These days your customer service team can win or lose your business, that’s why customer service is as important as any other department, such as sales or marketing. So what does it take to create a best performing service team? Here are 4 critical guidelines to follow: http://goo.gl/dHHS2M
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Mary Shulzhenko

Interesting articles  - 
 
How to Deal with Employee Burnout in Customer Service

Burnout causes plenty of problems for businesses and leads to high job turnover, lower productivity and decreased engagement. And obviously, burned out employees provide less-than-stellar service to your customers. Here’s how to deal with employee burnout in customer service: http://goo.gl/UZMQNI
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Quincy Smith

Interesting articles  - 
 
We interviewed 8 digital nomads to see how they stay productive - this is what they said.
Remote work productivity is not an easy thing to achieve, but taking the time to set up each day in your favor makes it easier. I asked 8 digital nomads about their daily schedules and how they stay productive and this is what they said.
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Robin O'List

Interesting articles  - 
 
Do you want to build your own Online Travel Business?
Click here to find out how --> http://blog.travellanda.com/business/build-online-b2b-travel-business/
Want to learn how to build your own online B2B travel business? The Travellanda White Label Solution is the fastest way to start a travel business in just a day
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Read the most interesting quotes from successful entrepreneurs: adopt those ideas and follow them when building your business. Which quotes you get inspired with? Share with us in a comment!
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Adriana Steinhagen

Interesting articles  - 
 
Today I share another Interview about SaaS, more specific with a European SaaS founder to show what is going on here. The interview is with Michele from SpazioDati, an Italian SaaS startup that raised $3 Mio. for its big data /sematic text analytics solution.

Why do I share this article?

The interview gives great insights into the many challenges and problems of a European #SaaS #startups from the point of view of a founder who successfully raised funds and is working up the market. And this starting out of Italy where setting up a company is still way more challenging.

What is the key takeaway about SaaS growth for enterprise SaaS?
The not acceptance of European developers of an API based SaaS solution and monetization which lead to a strategic pivot. Problems and how to deal with them for a European SaaS startup.

Why is it worth to watch?

Hands on, straight talk form the Co-founder and many great examples for European SaaS founders or SaaS thinking to enter the European market.
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great article
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Mary Shulzhenko

Interesting articles  - 
 
5 Reasons Why You are Losing Loyal Customers

Do you truly care about your loyal customers? They are the backbone of any successful business, that’s why you can’t afford to ignore them. Here are 5 major reasons why your business might be losing loyal customers – make sure to avoid them: http://goo.gl/HM3PJ6
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Quincy Smith

Interesting articles  - 
 
Short interview with our CEO about his experience working remotely and how he oversees a fully remote company:

A few weeks ago I sat down with Visiple's CEO and Founder (and my boss), Evan J. Andriopoulos, to see what he thought about the future of working remote, how companies can incorporate it more successfully, and what made him interested in it in the first place. This is what he said.
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+Quincy Smith Thank you!
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Anubhav Aggarwal

Interesting articles  - 
 
Revenue model is a frame work to generate revenue for startup. While a business model majorly shows the work flow of startup, revenue model gives clear idea about which revenue source to pursue, what value to offer, how to price the value, and who pays for the value

A lot of startups are found struggling with revenue model out of their business model. Cash burn to attract and acquire consumer might be a need of startup to stand in the market, but unless it is balanced with the cash-in flow, it will lead towards financial failure.

Here are guidelines from FS to develop revenue model based on the type of product/ service involved in it -

http://www.fuckedupstartups.com/fs-adviser/startup-revenue-model-design-development-enhancement/
How to design, develop and enhance the startup revenue model? Here is FS guidelines for developing the right cash-in techniques for startup business model.
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Tushar Bhargava

Interesting articles  - 
 
Why do you need an advance contact form with lead management for your website?
Why do you need a Contact Form on your website. Today, there are millions of different websites that are accessible on the Internet. But you may be surprised to learn how many of these sites don't make it easy for the people who view them to communicate with the individuals or entities that ...
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Quincy Smith

Interesting articles  - 
 
A few tips on how to get the most out of a touch base meeting when you're the employee:
http://visiplevc.com/blog/employee-touch-base-meeting
The touch base meeting is designed to help the employee - here are some things you can do to make sure you get the most of out them.
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Oren Tovi

Interesting articles  - 
 
These simple adjustments can help you reduce CDN costs…
A CDN should be tuned and optimized to your particular needs. Customized CDNs will increase service performance and efficiency while also reducing the cost.
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Anubhav Aggarwal

Interesting articles  - 
 
How to align your startup concept with consumer needs? How to do reverse engineering on some idea? Here is a guidebook -

http://www.fuckedupstartups.com/fs-adviser/startup-idea-reverse-analysis-from-consumer-point-of-view/
Combination of forward & reverse analysis of startup idea gives the right direction for way forward. Read here about Startup Idea Reverse Analysis.
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Mary Shulzhenko

Interesting articles  - 
 
6 Simple Steps to Create Memorable Live Chat Experiences

No doubt, live chat has many benefits not only to customers, but to businesses also. For live chat to be a success among your clients, it’s important to create memorable live chat experiences to make them want to use this service option again. Follow these 6 steps to be remembered by your customers:
This is a guest post by Maria Lebed, Customer Support Advocate and Writer at Provide Support. No doubt, live chat has many benefits not only to the customer, but to a business also. There are many …
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Robin O'List

Interesting articles  - 
LONDON, 29 July, 2016 – An innovative fund has been created by Travellanda to help young companies succeed in the online travel industry by providing essential finance and expert business support. The Travellanda Business Support Fund was initiated to assist new and existing business, within the travel sector that would like help with the transition from a traditional offline business
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please have look at my page and give it a follow back. its related to startup business.
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Adriana Steinhagen

Interesting articles  - 
 
An interesting article about the possibility to increase the LTV 30fold by adding a feature layer to self-service SaaS startups

Why do I share this article?

It contains a stimulating approach to improve economics in the lower market end of SaaS touching a topic around Dropbox and Wunderlist often overlooked

What is the key takeaway about SaaS growth for enterprise SaaS?

1) 2C SaaS is hard (even harder) than 2B SaaS 2) if you get the features right to gain traction in the 2B market. Nevertheless, team features are way more difficult than it results from the post.  

Why is it worth to read?

Good approach to drastically improve economics of your SaaS startup with a feature layer 
Recently I’ve been fortunate enough to meet with a number of outstanding entrepreneurs building self-service SaaS business at the bottom of the market. A customer base made up of Very Small Businesses and individual business purchasers in sli...
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Mary Shulzhenko

Interesting articles  - 
 
8 Ways to Win More Loyal Customers with a Personal Touch

Winning loyal customers does not necessarily need to take huge marketing budgets. When it comes to customer loyalty, it’s usually small gestures that get appreciated the most and remembered. Here are 8 ways to get more loyal customers with a personal touch: http://goo.gl/LZS0Ya
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Michael Karp

Interesting articles  - 
 
Good article about how consultants can actually become a sunk cost. And how to choose ones that will benefit your business

https://www.blondtv.com/expert-advisor/
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+Michael Karp Thank you!
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Salvador Briggman

Interesting articles  - 
 
5 Proven Crowdfunding Marketing Tactics To Get More Backers

http://www.crowdcrux.com/proven-crowdfunding-marketing-tactics-get-backers/
This might be a bit of a controversial post. I’m about to break down some of the marketing principles that the most successful crowdfunding campaigns use to get backers and ...
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Glad you enjoyed it!
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Salvador Briggman

Interesting articles  - 
 
When it comes time to look for funding for your startup, each source has its own unique advantages and disadvantages. By understanding your options, you’ll be able to make make the ...
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