A Google User
@trying to be of help:
This is South Square Townhomes management. While we certainly appreciate your concerns and everyone has the right to express their opinions, it's important for people to be aware of all sides of a story. I do find your comment "mexican ghetto" to be racist and uncalled for. We pride ourselves on having a community that appeals to all types of people including race, age, national origin, religious preference, familial status, etc. And due to our extremely convenient location, we do honestly appeal to people of all walks of live. I have personally lived on property for over a year and have never witnessed what you claim to see. Everyone that lives on property has to pass a very strict and thorough criminal background check before they're allowed to live on site. And even when we find residents that sneak other people in and do not add them to the lease, we find out, require them to fill out an application, and if they aren't approved to live here, then they are asked and required to leave the community. So we pride ourselves on having a very pleasant place to live and strive to make the community as safe as possible. We have a courtesy office that is a current Durham police officer that lives on site and patrols the community just in case. We're also in walking distance to the police station so your claims do not make any sense. All prospects and residents at South Square Townhomes are treated respectfully and we do everything in our power to help everyone. There are some instances where residents simply can't be helped. I'm sorry but if you have not paid your rent and it is the 26th of the month, you will be evicted. If you are currently causing a noise complaint, you have to alter your habits. If you are not picking up after your dog's feces, you have to pick it up. So there are always situations when residents will not be happy with us for ensuring they keep to our policies and maintain a great community but it has to be done. As far as your exact concerns with your apartment, if you still live here, please bring them to our attention. If you do not notify us in person of your unhappiness or dissatisfaction of your repairs in your apartment, we cannot remedy the situation. So it is very important to maintain proper communication so you can remain a happy resident. If we don't hear from you, and you have the opportunity to call, email, come by the office, call in a work order, place a work order online ... we assume you're happy with your apartment. As far as parking, usually the problems occur when residents invite guests over but fail to tell their guests that it's assigned parking, so do not blame the property for that, blame your neighbors. If someone is ever in your parking spot, you are well aware that we do have a towing company that you can call. For a period of a few weeks this summer, yes the pool had to only remain open during office hours because residents and their guests were vandalizing the pool furniture. So we ask that residents hold each other accountable, if you see someone doing something wrong, please let us know. It was at least better than having to close the pool down permanently.
@Sarah ... your review is very vague. If you feel your walls are very thin then perhaps you need to notify us and maybe your neighbor needs a noise complaint. Again, I have lived here for nearly a year and I rarely ever hear my neighbors. If you have any other concerns or you would like to go into better detail, please contact us. Again, if residents do not voice their concern in person, you're not allowing us the opportunity to help you and remedy the situation.