I'm not sure if I just have low expectations, or not, but I loved this place. The place I lived previously in (first apartment) for 3 years was run by a terrible company and I think I just thought that was the standard. Maintenance: awesome, if you put in a request online, it'll be fixed the next day. If you call them with something that needs fixed quicker, they'll be up within 20 minutes. Office / customer service, awesome. Our room was identical to the model room. Best value we could find after some searching (although, I'm guessing that's because its not within quick walking distance to anything worthwhile). That being said, I found the location fine as we could easily get to anything. Great if you have a dog with the dog park on-site. I also took advantage of the grills in the main area.
Some potential negatives:
-I saw so many online complaints about the train. I live, literally, as the closest apartment to the train tracks, and it never bothered me. Its loud if I'm on my balcony, but... I don't know, that's kind of expected? If I'm in my apartment, I can definitely hear it, but it is subtle background noise to me that I never even notice. I guess this is because I've always lived in an urban area, I guess I could understand those who are more accustomed to complete silence having a problem with it.
- Mentioned earlier, but not too much to do in the immediate walking distance area. Quickest shopping area is Midway, which isn't the best area (but not the worst). Didn't both us though as I think its pretty easy to get to anywhere in the Cities from this location if you have a car. The 3 also has a stop right outside.
- The gym is useless for anything other than a treadmill.
- Lighting, plan on either a dark apartment or lots of lamps.