A Google User
I signed my lease before reading the reviews here. When I finally saw them, I thought to myself "Oh my God! What have I done?" After living here a year, I can tell you that my experience has aboslutely nothing in common with the horror stories I have read here. For starters, I have not seen one rat (which is a good thing...I'd probably have a heart attack if I did!). I also have had plenty of heat in the winter. In fact, my friends often complain that I keep my apartment too hot when they come over! I've had a few maintenance issues pop-up, which is only to be expected, and they were all resolved the next day. This included giving me a new air conditioner, a new vanity, etc. all of which they did promptly and without a hassle.
I live on an upper floor and have never heard any noise from my downstairs neighbors and only occassionally from my next door neighbors.
In fact, the only problem I have is with the snow removal, which leaves a little to be desired. When I called to complain about it, the women in Resident Services was not helpful, got very defensive, and hung up on me....but she's an anomaly. I'm not sure why they keep her on staff, as I know other people have had problems with her as well.....The rest of the staff, however, is great!
I guess I would also have to say, in all candidness, that parking can be an issue....not so much for the residents (there's always enough spaces) but for your visitors. Good luck with that!
In short, I have, in fact, just renewed my lease for another year and was thrilled to do so!
It's not a bad place to live overall!