IMT Newport Colony
1166 Pointe Newport Terrace
Casselberry, FL 32707
62 Google user reviews
I recently moved in to IMT Newport Colony and I am very happy with this location. It seems more like a resort community versus an apartment complex. I was extremely pleased with the assistance I received from Brishell in the front office. She has a lot going on but makes sure your taken care of and have what you need throughout the process. She is very pleasant to deal with and works hard to make sure you're taken care of. I have spoken with her several times since I moved in and she is always smiling and happy to help.
Bf and I moved down here from up north & were living in Altamonte for two years & it was miserable (black mold, ants, termites, incompetent staff always misplacing paperwork, pool always closed, etc). We were searching for an apartment for months but all the reviews were horrible and management was usually pretty awful. We happened to stumble upon IMT, went to check it out and it took us 15 minutes to decide to bite the bullet and get the apartment.
Staff is super friendly & welcoming, Nicole was great! We really haven't had any issues or maintenance issues since moving in over 2 months ago. If anything is going on around the complex we get an email to notify us. The maintenance team does a great job with groundskeeping and they are always out, nothing seems to get neglected like a lot of other apartments in the area.
It's so quiet here, it's shaded everywhere. Our neighbors are all super nice. Everyone is always out walking their pets and saying hello to each other. This place feels safe & homey.
Our kitchen has enough room for two of us (something our last apartment didn't have) and our bathroom is huge. We have a screened-in patio. And nothing beats having your own washer/dryer in your apartment :)
My roommate and I moved in this Spring and have had no complaints so far. Our apartment is quiet and cozy and feels like home. The staff and maintenance crew are highly professional, punctual, and very friendly. We had terrific customer service from Grant Gibson in the office who helped us find our apartment. We love being walking distance from the gym, pool, pond w/ walking trail, and the Kewanee trail (perfect for jogs, walks and bike rides). I definitely hope to stay here for a few years.
The lower level of our 2-story townhouse smells like smoke in the bedroom and the closet underneath the stairs because our direct downstairs neighbor smokes indoors. The management is going to try to clean the ducts, but the areas where the smell is the worst don't have a/c vents (the closets) and we're skeptical if it's going to make a difference. We'll see. The downstairs bedroom was going to be our baby nursery (baby's due 10/3/2014), but now we don't want to put the baby or his stuff around smoke smell. We talked to management about transferring to another townhouse, but they're not following up with us to our satisfaction and, to be honest, we feel like they're giving us the runaround. I hope that isn't the case :-/ I'll report back.
Nice apartment. Layout is nice. It's quiet; can't hear neighbors too much.
Nice grounds for walking a dog. Lots of shade and trees. Nice fresh grass. Dog bag/trash stations are placed throughout. Pools, tennis court, & car washing station are/is nice.
Maintenance crew is good at fixing problems.
My wife and I would give 100 stars if possible to Nicole Wilmoth who was the only person who helped us in our desperate search for a place to live. We had contacted numerous companies to try and find a place to live as we were moving from Texas to Orlando for a job change. Every time we found something there was a catch or it was gone before we had a chance. Nicole work well beyond what she had to do. She was always friendly and did what she said she was going to do. She is the BEST
Nick and Prudi
Brishell did a phenomenal job helping me with my apartment search! She was extremely knowledgeable about the area and apartments available. Her energy was great it, made my experience much easier in Florida. She showed us the apartment layouts, as well as the beautiful pool and tennis courts. Also the car washing area was a plus! Brishell made everything very convenient and it was an awesome experience!
Our family has been here for around 2 years and I have to say it's been the best experience ever . The office staff is friendly the grounds are kept very well maintenanced . This has been a great place to call home .
54 more reviews
I've lived at these apartments for over a year and it's been a pretty good experience. It's a quieter neighborhood/apartment complex which is a nice change from others. The office staff is always extremely kind, even when doing their marketing for renewals (which I've had other places be a little rude to get this part of their job done). They're great about holding packages and will go out of their way to help you if it's needed.
I have really enjoyed living in this beautiful woodsy looking complex.