The Apartments of St. Charles' Leasing Office
10400 Odonnell Pl
Waldorf, MD 20603
4 Google user reviews
TERRIBLE! TERRIBLE! TERRIBLE! Everything was fine after we had signed our year lease. However, within the first two or three months we started having an overwhelming pest problem that never got taken care of. Although it is their property, matienence is permitted to come in and enter your space without notice whether you were home or not and do a halfway job. They come by to "exterminate" numerous of times but never fully seem to fix the issue correctly they first time. They are happy to take your money in the beginning but fail to return calls or follow up on any paperwork or further processing. They constantly send you through loopholes and pass you on to other people to handle your particular concerns about matinence, transferring, inspections, and such. They only state their "policy violations" when a problem arrives. Certain policy rules and regulations are not stated in the lease nor are given to you in a written form for your personal reference. I do not recommend them to anyone.
They are probably the only apt complex that takes their time fixing issues that arise in the apt, although its a fair price for rent the service afterwards is not good