Maple Springs Apartments
5624 Maple Run Ln
Richmond, VA 23228
19 Google user reviews
Lisa Bari
in the last week
Quiet community with extraordinary staff. Promptly responds to apartment service requests. Very pleased!
Chris Smith
6 months ago
I lived in a 2BR apartment and it was a nice apartment for my first place outside of college. It's not a bad area, the apartments themselves are nice, but VERY expensive for what you get. The apartments are not all renovated at the same time. We saw an apartment when we toured and when we moved in, were shocked to see that the appliances looked like they were at least 10 years older than the ones we had seen in the other apartment. The maintenance staff were nice, but they often put a band-aid over a problem rather than actually fixing it. Overall, I moved out due to wanting a place of my own. Their one bedrooms are nice, but are very overpriced for their size. I found a place about twice the size for the same price. After moving out I was told that we needed to pay for the carpet replacement. I still don't think that the carpet needed to be replaced, but rather washed. They then charged us $530+. If you have a pet. It's important to know that $250 or whatever you pay will NOT go towards anything. I am not sure what it went to at all. After moving out and giving them my forwarding address, I never received a paper copy of the bill. After trying to follow up to find out payment plans, they were very difficult to communicated with, and when they did answer, they often didn't answer my questions. It seems like once you move out, they really don't care about you. It has been a very disappointing move-out experience after a year of fairly positive experiences.
G. Richardson
5 months ago
I've had 3 Apartments with Maple Springs (no fault of theirs, my own needs changed...) and each time they helped me transition stress free. One thing I love about the staff at Maple Springs is they are very forthcoming and transparent. If you get "got" or feel like you did; it’s probably because you didn't read all your leasing information or because you didn't ask someone. The staff there provides information straight from the hip and they are quick to return calls and e-mails. The biggest thing for me is the Pet Friendly environment; we have a 100 lb. Lab and Maple Springs was one of the very FEW apartments in the area to Welcome Ricky Bobby with wide open arms!!! The maintenance staff is prompt with repairs, professional and never creepy. They (Maple Springs) does refurbish/repair older appliances before replacing them (not that I’ve ever needed anything replaced), but the perks of having a pool, fitness center and various meet and greet community events throughout the year i.e. movie nights, 4th of July celebration, free wing nights, St. Patrick's day, Valentine’s Day giveaways etc. offset that for me. Most importantly it is a well maintained, quiet and overall safe community. Everything from grocery stores to a Hospital ER is within walking distance; there’s even bus route within walking distance. The surrounding schools are great too and I believe (with the exception of the middle school) are within walking distance as well. *******Great walk score for this place ( I'd give it 100).
Shelia Gray
11 months ago
Love living here at Maple Springs.. The staff here are simply amazing, including maintenance personnel.. The community is quiet, very pet friendly and thus far, has been very safe.. I always tell people I live in the best community. Located conveniently to everything you could need... Love, love this place and my great neighbors!!!!!!
Shawn Canty
a year ago
I loved living at Maple Springs! The staff is welcoming and always ready to help and their maintenance staff is always busy keeping the property looking good. My apartment was in great condition at move in, very clean and I immediately felt at home! Unfortunately, I had to move out due to an issue unrelated to the property but I would recommend this place to anyone! The neighborhood is quiet, neighbors are very friendly with a close knit community feel to it. Very kid and pet friendly! Can't thank them enough for the great experience I had living there!
Katelin Miller
a year ago
I LOVE THIS PLACE! It's in a great location with Short Pump and Richmond reachable within 10 minutes. The area is quiet, safe, and comfortable. There's a little walking trail for people with dogs to walk their pets or if you want to go for a little run. The staff is amazing. They are so eager to help you with anything and will introduce you to some cool places around town. The maintenance team is quick and friendly - most of the time they'll get whatever problem you have fixed within the same day unless it's a bugger issue. There's plenty of space for pets to walk around and get their exercise. Overall, these apartments are wonderful and I totally recommend looking into living here!
Samuel Martin
3 months ago
This is the best place i ever lived.
Shunell Saunders
a year ago
Love the community, its very clean and well kept. The office team is outstanding along with the maintenance team. Loved both united I rented.
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