Many of these fabulous reviews are either too general to be useful, or way off the subject. You have to look at the substance - just because you read a rave review, it does not mean that issues that are important to you are being addressed. Likewise, a bad review may be from someone with a personal grudge.
As for Harbor Inn...yes, there are free donuts and coffee, and probably most of the residents are nice people. The entire office staff was replaced a short time after I'd moved in. Everyone in the office is friendly and pleasant, as was the previous staff. But being nice is not an indicator of whether someone is doing an effective job. The rent is a little lower than some other local communities, but the apartments themselves are very old & poorly kept. All you have to do is take a look around before entering one of the units. The entire driveway is cracked and in need of being re-paved. The concrete staircases are covered with stains and chipped. My building has an unsafe staircase where water collects after a rain on the lower steps and makes them slippery. I've had near-misses while walking down that staircase several times, and I have addressed this with the property management office and main office at least half a dozen times, but it appears that tenant safety is not their main priority. Nothing is replaced unless you agree to pay a premium for an upgrade. This is unfair - the apartment should be in good condition even without upgrades. My apartment was not available for viewing until the day before I moved in. Not surprisingly, it was nothing like the model I had been shown. I was promised a 'forest' view, which costs $30 additional per month. This lovely view turned out to be of the property Laundromat, and a small piece of the forest if I turn my head to the right. My refrigerator and stove were filthy and covered with rust, not fit for human use. Hinges on kitchen and bathroom cabinets had layers of grease and rust, the cabinets themselves had never been replaced or refinished, and there was a noticeably musty smell in the hallway as soon as I opened the front door. The windows are the worst I've ever seen, the glass is filthy and patched up all over and the window frame is old and just gross, so I keep them closed and the blinds drawn. This is not cheap housing - a thousand dollars a month is a lot of money. I am a good tenant, pay rent on time and I also expect a lot. I really do not see myself renewing my lease here.
P.S. I agree with the lady who had to break her lease ~ maintenance requests are like pulling teeth. I had to wait three wks. for exterminator, totally unacceptable. Then they insisted that he came to my door and I sent him away...don't think so.