Avoid this place like the plague! If there was a negative 100 stars, it'd be a generous review.
June, 2015 - March, 2016
After two and a half years in the small and affordable one bedroom Riveria, I was pleasantly surprised with the quality from top to bottom. The apartment was adequate quality for something under $600 per month...
Believing in the quality of this complex because of the value I'd found was a very terrible mistake and an incredibly expensive nightmare!
A few days before I was due to transfer into the one bedroom loft, my expected unit was changed from one of the supposed remodeled units to what I was told was the same. Because I'd found no reason to distrust the staff, I signed the lease. I paid dearly for the mistake.
I was double billed under the guise of proration and insulted twice for the trouble. I was issued an eviction notice for asking for an extension. Speaking of eviction notices, it takes nearly a week to process payments, though the slips are sent out two days before rent is due and the amount is different from month to month. I've actually been issued a notice on my door after they've cashed my check... twice!
The carpet was wet, the walls were dirty and the bath tub and tiled walls were literally just painted with a high gloss paint instead of being properly cleaned or refinished. In the months since, the paint has flaked in a couple places revealing the grime they'd attempted to cover up.
All my appliances looked as if found on the side of the road and functioned as well as they looked.
My washing machine drum broke about a month into my lease , dumping fiberglass into my bedsheets. Over a week after filling a request and the maintenance men reporting it'd been fixed, though never having entered my apartment, one came with spray paint to fix it. The drum had legitimately ruptured down the side. A month later, and after threatening to get a lawyer, I got a new one...
The dryer which had a bad heating element, which was now clogged with fiberglass was and still is completely useless. I have to hang my clothes on racks in a $1000 per month "luxury" apartment.
In March of 2016, my dishwasher nearly caught fire because the heating element was not in sync with the water cycle, causing it to fill my apartment with white, foul smelling smoke. Luckily, I didn't turn it on and go to work, or else I may have lost everything. After throwing cups of water into the melting dishwasher, I called emergency maintenance. I got a call an hour later from a gentleman who just turned the breaker to my kitchen off. He then told me he'd let management know of the fire hazard. I've been hung up on twice, insulted and told nothing is wrong with it. The same thing has scorch marks under the rack from the near fire!
My lease is up in June, so I'll just gang my soggy clothes and hand wash my dishes until then... paying just shy of $2500 for the privilege.
If I had the money, I'd get a lawyer.
*I will update my review as my experience grows.One Bedroom Riviera
December 6, 2012
To this point, I have paid all my fees (came to $275 after half my deposit was waived) and have dealt with the incredibly pleasant and helpful office staff. My move-in date is December 19. Even though there are quite a few negative reviews, my experience to this point has me optimistic.
December 20, 2012
Moving in was a breeze. Office staff is once again the complete opposite of the consensus among these reviews. I did have an issue with what looks to be caused by the painters before my move - the blinds in both the living room as well as the bedroom caught quite a bit of overspray, resulting in destroyed pull-strings. One of the cleaners must have wanted to open a window and yanked on the bedroom window blind because it was ripped off the brackets, damaging both. But I made a quick call to the office and was told they would do their best to fix both blinds over the weekend (taking longer due to staff on vacation). Other than a scuff or two and some dust, the apartment is in beautiful shape. still thrilled with my decision.