I moved in here in January and it has just been one issue after another. I came from out of state so I didn't really have any idea where to look but in hindsight i should've moved somewhere else.
I was initially supposed to move into what they're calling a "classic" unit (code for unrenovated) in Ecco 400. I had signed a lease and everything when suddenly, mere days before my move in date I got a call from them saying that the apartment was no longer available because at the last minute the tenant had decided to extend their lease. Frustrating but understandable, they offered me a similar "classic" apartment in Circa 400, but they wouldn't show me the actual unit, just the model. I was in a bind because I had already scheduled movers so I took it.
The model unit was in seriously better shape than the one they moved me into. The kitchen counters were warped and peeling from previous water damage, there were a few spots on the carpets and badly spackled holes in the walls. But I gave them the benefit of the doubt ; it was a cheap apartment and everything otherwise seemed to be working.
In April, suddenly the bathroom floor started flooding with no easily discernible source. Maintenance came over and over again over the next week, cutting holes into walls all over the apartment without bothering to clean up after themselves, leaving behind a layer of drywall dust on everything I owned including my pet, and every day they said they had figured out the problem and it was fixed. They hadn't. The flooding got worse and worse to the point that it started spreading to the carpet in the bedroom. I had to take a day off work because it was flooding so quickly that I literally was drying up buckets full of water so it wouldn't destroy my belongings. After two whole weeks of this nonsense they offered to let me move to a different classic unit since they would have to do unending invasive work on this one, and they offered to give me a unit with a washer dryer for no increase in rent plus give me a month of discounted rent. I thought that was an appropriate response, though it took them entirely too long to do it.
I moved into the new unit a few days later, and immediately noticed mold spots under the layer of paint on the bathroom ceiling. Maintenance came the next day to fix it but all they did was put another layer of paint on it to try to cover it. I thought whatever it's ugly but no big deal.
Now I realise the real problem is the cockroach infestation. Over the course of June and July I have seen anywhere between one and three thumb-sized cockroaches in my apartment on an almost daily basis. I try to kill them everytime I see them and I have been keeping a running count; so far I have killed 22 roaches since June and at least 10 have gotten away.
One night I woke up to find one walking around on my leg so I spent that night on the couch. As I am typing this there is a roach hiding under my bed somewhere that I was unable to smash when I saw it, so I'm spending this night on the couch too. I've obviously contacted maintenance in the past and they put out bait apparently but I never saw it so I'm not sure what that means.
I gave it two stars because the appliances all work, the community is gated and fenced, and the rent is affordable, albeit probably a bit more expensive than it should be for these roach infested, cobbled together "classic" units.
But the sheer number of roaches is enough to turn me off of this place. You guys have a serious infestation. When my lease is up I'm out of here.