We have been residents for 3 years. When we first moved here, Zom managed and it was great. Since then, 2 other companies have taken over, and things have gone from bad to worse. Gym equipment broken for months, filthy hallways (they used to be swept/pressure washed monthly), dog stations overflowing with waste and bags empty, gates have been broken for over 6 months, I could go on and on. They have recently ticked off pretty much every single resident, implementing a new trash system. We had nice garbage bins that sat outside our front door, though some residents couldn't follow rules, and would place trash in it the night before, which allowed raccoons to tear into bags and spread trash all through the hallways. Instead of penalizing these tenants, they did away with the nice bins and replaced them with much smaller, ordinary kitchen trash cans that we are supposed to keep inside our apartments and place outside no sooner than 2 hours prior to pick-up. When I asked how exactly I was supposed to use this system since I had 2 dogs and could not leave the trash can inside my apartment, I was given a shrug and told that I could either participate in the new program or take my trash to the compactor myself, even though I pay $10 for trash valet service. Also, if you have your heart set on satellite for your TV provider, I would suggest you think twice as they only allow tripod's, and they do not allow you to run cable anywhere. I wish the complex would fix what truly needs fixing in this community, and leave what doesn't need fixing alone. Rent keeps going up and up, but no improvements or updates are being made to the apartments. If you are looking for a rental in the area, I suggest the Coves at Brighton Bay. They are nicer and a bit less expensive. They have also been owned by the same property management company for the past 10 years, which proves they are doing something right, as opposed to Bay Isle which has a new management company every year. Very frustrating when you are a tenant, used to certain things, and a new company comes in and changes things. The current company, Riverstone, clearly has no idea how to manage an apartment community, and shows no interest in listening to their residents. We are absolutely moving when our lease is up next year.