My boyfriend and I moved in about a month ago. It is our first time out on our own and were so excited. We are on the third floor, so thats pretty nice with no one stomping around above us. But that is about the only perk. We came into our home with a broken bathroom door, a leaky shower faucet, AC problems, house spiders, and paint splatters on the floor. After a few storms we also have some water damage issue. Okay, I understand, things happen, especially in an apartment complex, but the door and the faucet could have been fixed prior to move in and the paint splatters should have never been here in the first place (careless). The door and the faucet were a quick fix, along with the AC needing a little maintenance. When it came to the water damaged ceiling, everyone was incompetent. We called maintenance hotline as soon as we noticed the water, "okay, someone will be out in a couple days," no one shows, call again, same scenario. We call again, nothing! So finally, we call into the leasing office (the main source) but obviously there was no help there. We had to walk into the office personally, demand someone with actual power instead of the ladies at the front desk, and threaten not to pay rent if the damage wasn't fixed before the beginning of next month. Sure enough after about two weeks of no one caring about the damage this is causing to our property (We pay a pretty penny to live here) and probably the health hazard due to mold growing, they have the roofers come out to fix the roof and then the maintenance guys come out and PAINTED OVER the spot. Once our lease is up within the next year, we are definitely moving and probably to the nice complexes across the street, Ibis Walk. Bay Isle just wants your money.