8501 N Platte Purchase Dr
Kansas City, MO 64155
3 Google user reviews
The overall facilities of this complex are great. The pool is fantastic, the walking trail is nice, it is pet friendly (with additional fee+deposit) and the club house is nice even if it is rarely used. The downside comes with the actual apartments. The facility uses no padding under the carpet so you can easily hear every step taken by the neighbors above, likewise the the neighbors below you will be able to hear you as well. We had two upstairs neighbors while living here. We were annoyed at the first because she seemed to walk very heavy, or so we thought. Then we got a new neighbor and the "stomping" continued. We determined this is just how it sounds. The new neighbor played his video games extremely loud and yelled back at them so loud we could hear everything he said, most of the time not family friendly.
You will be sold by the leasing staff that this is a "luxury apartment" but don't be fooled. You should never have to hear your neighbors so easily. You will also find the carpet to look great for about a week before it gets matted down and looks about 15 years old. But again that is to be expected without padding. The windows and back door leak air profusely and one of the bedrooms is always cold do to the lack of insulation in the closet of all places.
The positives of this place are the amenities and the staff. You will always find them very friendly and accommodating. They did address the noise of our upstairs neighbor by calling him as letting him know we made a complaint. That is as far as that went. We had several maintenance calls and they were resolved very quickly. The maintenance staff was friendly and always asked if you had any additional needs while they were there.
*We moved out because we found a house to purchase though we would likely have tried to find a new complex within a few short weeks due to the noise.
Lots of perks: tons of space, great location, W/D included.
Big cons in customer service. Be sure to document everything, be precise about all deadlines and legal requirements, and be incredibly thorough in your move-in and move-out inspection.
A Google User
Lots of perks: tons of space, great location, W/D included. Big cons in customer service. Be sure to document everything, be precise about all deadlines and legal requirements, and be incredibly thorough in your move-in and move-out inspection.