We have had one problem after another here. My guy and I are very reasonable, friendly, and hardworking people. We tend to be happy wherever we live, but we have been quite frustrated with Pala Mesa. We have only lived here for a little over 3 months and have had plenty of obstacles. I cannot even count the number of times we have tried to go to the pool to relax on an evening or weekend - only to find the water is absolutely disgusting. It's very frustrating to not be able to use the pool. Once or twice would be understandable, but it has been much more frequent than that for us. We have also had several small problems in our apartment - but small problems over time add up. Our ice machine in our freezer doesn't work. We requested maintenance to fix it, but it still doesn't work. The A/C unit outside of our apartment made a HORRIBLY loud shrieking noise - starting at 10PM until 11PM for over 1 week. We called the office about it and they said they would request the night patrol to check it out. They did nothing to fix it. We wake up at 5:30am everyday so this was quite frustrating. Several days later, our A/C unit went out and our apartment reached 83 degrees. They sent emergency A/C repair over and he did fix the unit. We have had the exterminator come 3 times (once a month) - and yet, we have had 8 scorpions IN our apartment. I went to the office several weeks ago to ask how to stop this problem - as we are Montana natives and have never dealt with scorpions before - and the staff was less than helpful. They had no advice other than to request the exterminator, and when I said we have requested him to come once a month, they said not to request the exterminator too much, as it can actually have the opposite effect desired. Needless to say, finding 8 scorpions in just over 3 months has been pretty frustrating for us. Our upstairs neighbors are very loud. We can hear them walking around their apartment and they stay up late talking and, from what sounds like to us, stomping around their apartment. The list goes on and on. We chose to live here because of the location. My guy rides the Light Rail into Phoenix everyday so we thought it was perfect, but in hindsight I definitely would have looked into other options.