This rating is more on the Fair - Good side than anything. There are a lot of things that I do like about living at Country Lake. I have not dealt with any mean staff, the office managers have always worked with me any time I've had an issue. The receptionists can be a bit dense and tend to not pass along messages or ever get back to you. I will say the maintenance is shoddy at best in several cases.
I've never lived anywhere with worse insulation. The windows ALL feel drafty. The door frame is not plumb and so the weather stripping doesn't do hardly anything. When we first moved in I had to have the gas for the fire place shut off because for whatever reason it would put out this really high pitched sound that I could hear from outside on the walk way, so in the year we've been here we haven't been able to use that feature. They tried to tell me that there's nothing they can do about that, it's always going to make that sound, which in my eyes is just them being lazy and not wanting to figure it out.
Our power bill from June to September was over $200 each month because the A/C had to work overtime and now that we're in the cold months my gas bill is over $100. I've lived in HOUSES with twice the square footage of these apartments and paid less in utilities. They tack on a bunch of "community" expenses on your rent bill one of which I think is ridiculous. They charge the community for outside lighting and such, but half the time the lighting is burned out or broken. And on top of that, they NEVER turn off the power at the laundry facility, even though it's only open from 6am - 9pm. One would think a company would want to conserve and cut back where they can. The locks are clearly on a timer, why not put the lights on the same timer for when no one can get in the building?
The Laundry facility itself is a freaking joke. The washers don't work a lot of the time and the ones that do are so weak they lake the power to even open my Downy ball... Not to mention that they keep the machine to load money on your card in the office, so if you want to do laundry after work and don't have money on your card, you're screwed. The coke vending machine in there has been vandalized by some hoodlum only god knows how long ago, but it's not worked since I moved there in March last year. Frankly you're better off just going to the coin-op place on the corner of 3900 S and 300 E.
The pool is a double edged blade here, because it takes them forever and 6months to get the pool opened for warm weather. I was lucky and got to swim in it a couple times when they first opened it, but then as you wait a couple weeks you start noticing that the water is not nearly the same color and it starts getting murky because whoever is on cleaning duty likes to not do their job. I got in one day, swam a lap and got out because it felt like I was swimming in salty slime.
I like the duck pond and the little gazebo they have, though again, maintenance is sub-par. By the middle of the summer the pond was so green with algae and droppings from various animals that it was starting to have a smell of it's own.
The things I do like about the place, though, would have to be the size of the master bedroom and the layout. It's kinda nice that it comes with a storage room and hookups, but they charge you a $15 deposit for your laundry card if you have hookups. Why should I pay more for hookups, and then a deposit for a laundry site? Dumb.
So, to sum it all up, I would say that the size of the place for the base rent is really quite good. But after factoring all the other things like poor maintenance and ridiculous utility bills, I would not recommend this place to people I know. But I don't harbor ill will or feelings toward the place the way so many other reviewers.