I wish I could give negative stars.
It started when we signed the lease move in day came and when we went to go to the apt we were told we would be moving into we were told someone had already moved in there a week prior, we would have to take this new spot but it was not the s the layout we were told we were going to get and planed for. They were still working on it as we were moving in! hanging doors and cabinets, painting trim and fixing things in the water closet. I noticed my closet doors would not open in the room or hall way. I told the workers who were there, they said it was due to the carpet and there was nothing they could do. My dress draws will not stay shut and you can feel the hole you stand in while picking out something to ware from the closet.
Not even a month in, I heard something coming from the bathroom, I had a WATERFALL coming from my roof. I called the EMERGENCY line it was 9pm on a Fri, no response. MON after work I had to go to the office to tell someone. All they did was come put plaster over the hole, 2 days later. After that water came spilling out of my hall water heater closet. I put in a work order, 9 days went by still no one. I had my towel rack fall off the wall while I was brushing my teeth, hitting me in the foot, my kitchen doors could not stay shut due to them just painting over the magnetic hardware, and my bedroom door was now sticking and would not shut. 3 weeks after putting in all these work orders, two different times each, I went to the office to let them know what was going on, they said “sorry we we just closed out all work orders to start a new slate.” I put in all the work orders again and after being told it is no more than a 2day turn around on all work orders, still no one came.
I informed the office for 3 months straight that I could not take a true shower do the the water temp. I would hardly turn the water on and it would be white hot, but in about 3 min that same water would turn into icicles in a split second. After going to the office about 5 different times with this issue I had to threaten to get my lawyer involved if my request would not be looked into. So the manager came and after about 2-3 min just said, oh there is nothing we can do here, all the units are on the same water heater.
I also had him look in my water closet that had be left open for me after they finally fixed the leak, there were like 10 years worth of water damage and speckled mold in there, he looked in and said, “you could smell it if it were mold” closed the door and locked it.
The walk way lights were out for like 4 months with me complaining like every week about it, and again I had to threaten legal action due to me coming home alone at night as my husband was out of town for work, I did not feel safe coming home. It still took 4 day after I threatened with my lawyer for anyone to come fix it.
I just switched about my closets and found a lot of moisture on the walls that could possibly be mold and again, 2 weeks into asking no one came, when I went to ask the office, their reasoning was that they did not have a key for my apartment. Really!? How have you been getting in? and why would the office not have a key? Mind you my husband has lost a total of a week worth of work due to having to sit around and make sure people come in and get things done when they say they will, and if you are not there, they walk in and do NOTHING! There was a day I was not working, I was back in my room, they were suppose to fix the light in the kitchen, they came in, waiting like 2 min and I heard them walk out and lock the door. I went to see what had happened when I open the door I heard him on the phone saying “yeah leaving now see you at the place in about 15” I asked him if he was done. He turned around like he saw a ghost and was like “oh! Um, I have to go get some parts I will be right back.”
RUN FROM THIS PLACE AS FAST AS YOU CAN!