Autumn Ridge Apartment Homes
3902 Mayfield Ave NE
Grand Rapids, MI 49525
20 Google user reviews
Stacy Butler
2 months ago
I have lived here for 5 years, the past 1 has been without a lease as we cannot wait to find a way out. the rent is close to $200 more than when we moved in, they paint over cigarette/tar stains so after a few months your walls just turn yellow, my bathroom stinks of cigarettes and we don't smoke. Our floor is weak around the tub that rarely drains properly. You can hear people walking on the balcony out front at all hours. They tell you that you need to have a parking sticker or you'll get towed for parking in resident spots, but we constantly have no parking in front of the building and few people have stickers anymore. They starting allowing dogs, the website says small or medium dogs, no vicious breeds...there is a Saint Bernard in one the apartments...that's not a medium or small dog...they bark at all hours, the people let them out and then yell for them for 20 minutes. They 'repaved' the complex but didn't fill in the pot holes, just covered them with a new layer of tar so they're back to being holes in the ground after two/three weeks. We have people that smoke outside on the balcony so we get smoke in our apartment if we want our windows open in the spring/summer. On the upside, most of our neighbors are friendly. They like to share their music with you at all hours of the night and day. I got to listen in on a great action movie at 3am the other day...not sure what one...but the explosions were fantastic. They'll help you with your laundry by opening the dryer before it done and letting your clothes air dry. If you rent the 'storage' room in the laundry room they'll even help themselves to your stuff (Even if you have it locked up). Really friendly people. Its not all bad...that maintenance crew (When they get your work order) are fantastic, friendly, and try to get the work done in a timely manner. I would personally recommend Zach for anything you need, he's friendly and great at what he does. Best staff member here in my opinion. A few of the ladies that work in the office are really sweet and friendly, there is one (Sadly I don't know her name) that I try to go to for everything when I need to. If you want a loud, over priced apartment that will cost you an arm and a leg in electric bills, yellow smoke scented walls, creaky floors, and outdated appliances, this place is great!
marybeth wright
4 months ago
update>> Recent "gift" offer from office awarded to tenant that offers a positive feedback. Make sure you drive through here on the weekend evenings to get a good idea of what your going to put up with. update>>I made online maintenance request about air conditioner not cooling properly. came home and found repair ticket states a/c is working fine, then opened my july2015 electric bill and it was 48% higher than last year and I'm only home a few weekends!!!! $96 for one month of weekends! let that soak in a minute!! these decade old air conditioners are horrible on second floor apts.<< junk cars taking up prime parking spots. old semi allowed to take three spaces). lease states NO commercial vehicles or vehicles requiring more than one space. this has been another ongoing complaint. the worst part is the hot water issue!!! the water fluctuates from hot to cold because of old boiler, so they turn the hot water up to scalding HOT! taking showers is dangerous as your water temperature fluctuates from cold to scalding. New policy with new owners and now we have barking dogs, a few are large pit-bull mix, horrible snow clean up, gap along entire balcony for "snow chute" wide enough for an adult foot to fall through , new flat charge for utility $20 these are the same old inefficient appliances, same closet doors that fall off broken track. I will never recommend this place.
Dawn Turner
5 months ago
Quit easy to get to store meijers right next door,other store right down the road .I love the staff I call with a problem they fix it right away maintains is alsome .they put ramps up for easier to get I. My apt the only thing why put in light carpet when u no a person s in a wheelchair. I love it out very one is friendly
Patricia Rosloniec
7 months ago
The office staff are so sweet! If I need something in my apartment fixed, the maintenance staff take care of it in a very timely manner. Right next door to grocery store, makes it very convenient. Quiet environment, friendly neighbors. I really love living here.
Anthony Duebler
8 months ago
I've lived at Autumn Ridge for a year and love it. The staff is friendly and helpful. The rent is affordable. I just signed a new lease and received a free carpet cleaning. I plan on staying for a long time.
hannah smith
7 months ago
wonderful staff. very warming welcoming and works with every time
Mike Wrightsman
4 months ago
Very nice and the best apartment i lived in.
Andrea Covert
2 years ago
I lived at Autumn Ridge for EXACTLY one year. As soon as my lease was up I got out STAT. Lets start with the actual apartment. Its old, yes, but that doesnt mean it cant be kept up or simply updated. The fire alarm will go off every time you use the oven. The cupboards and the doors (bedroom and bathroom) have been painted 13949 times so they dont fit the frame to shut anymore. The hot water heater is either always broken or sucks because I rarely got to take a hot hot shower. The carpet had like gum stuck in it or something that was NOT from me. It was FILTHY when I moved in so I took a whole day and deep cleaned it before I could move anything in. **The best part** The plumbing in the apartment above me was obviously faulty because one day it RAINED in my bathroom for about 30 mins. Everything ruined and clearly gross from nasty water coming into my bathroom via the ceiling fan. Yes maintenance came to fix it and told me, get this, "the girl didnt have her shower curtain liner inside the shower". Thats why it came pouring into my apartment for a half an hour? Needless to say there's mold in the ceiling and the carpet that it soaked into my apartment because they never gave me a fan or offered to get it cleaned. Thats disgusting. It was only really bad the one time but it definitely happened all the time. Id come home to a puddle in my bathroom. That leads me into the staff. I must say there is really only one that is AWFUL at her job and unfortunately shes the head of staff. This woman needs a crash course on customer service. She told me that "Just like a house or a car, things happen." Yes I know, I'm not dumb, but that is why I don't live in a house or a car. I live in an apartment so that these things are constantly updated (Safety and up to code). Every time I talked to that woman she made me want to put my face through a wall. Even if I was moving into an apartment the same size and condition mine was in at Autumn Ridge and the people treated me like I was a customer and like I was giving them my hard earned money every month... Id move in a heartbeat. This place is cheap and you definitely get what you pay for. Just make sure you talk to the Asst. Manager if at all possible.
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