HighPoint Apartments
175 S Highpoint Dr
Romeoville, IL 60446
11 Google user reviews
Jojo Bryan
reviewed a month ago
READ FIRST! I am currently a tenant in the HighPoint apartment community and have lived here for 2 yrs. However, in just a couple months when my lease is up I will be moving out and our last day can't come soon enough. I've stayed this long to keep my daughter in her same elementary school until she could finish. We were previously renting a house from a family member until they decided to sell and this seemed lk the best option. The office staff here seemed friendly and really played on the fact that I was a young single parent and went on about how this is a great family oriented community and is safe. They showed us a great updated apartment that was a "model apartment" and after signing the lease and getting my keys I found this was not the case w my unit. Old carpet etc. I tried to be positive and made it work w my own personal touches. The area around is not quite as family friendly as they make it seem. Within a few months of living here all 4 of the tires on my car were slashed along w other cars in the lot. Local law enforcement made a report but that's where it ended. No apologies or general concern from the staff here at all. I understand that bad things can happen anywhere but this is suppose to be a safe home for my family. Within a few months after that my daughter was outside riding her bike and ran in for a drink and within a matter of 15 min her bike was stolen and nowhere to be seen. And some units have an outside storage closet but bc mine is older I don't get one which nobody told me upon moving in. So I kept a plastic storage container on my patio area w my daughters outside toys and local kids or whoever kept stealing from it so I had to get rid of it. Again no concern from staff which was an indicator to me that this isn't as family friendly as they said. As far as the "programs" they offer for the kids they are over priced and the ppl who are responsible for running them look lk criminals on parol and I wouldn't let them care for my dog let alone a child. There is a pool here and during the summer the day camp they offer brings the kids to the pool and it ruins it for anyone else using the pool. They scream and yell at the kids and control the pool. One councilor told my daughter she was splashing too much while swimming and would have to get out if she didn't listen. My daughter was there with me! Not even part of the camp! And newsflash it's a pool meant for swimming. Another time while at the pool a councilor (who had missing teeth and looked as if she was strung out on crack) from the camp approached my sister and told her to put a shirt on over her suit or leave bc her chest was too large. The suit was modest and not at all revealing not lk she was sitting in a tiny bikini. When the management was informed of this situation again no apology and nothing was done leaving us feeling embarrassed, discriminated against and very uncomfortable. So we quit using the pool or any facilities they offer which lets face it, as much as you pay for rent you are paying for the amenities. And as far as getting maintenance done here in a timely manner forget it. Things need to be fixed/updated over time and management acts lk it's an inconvenience to them. A leak happened inside the wall recently and they acted as if I caused it. And the lack of overall communication on what/when they would fix things was horrible. Acted as if I was pestering them when I called to check the status of repairs. Excuse me for wanting to live in my own apartment w my own things. Again you pay enough here this shouldn't be an issue. I know that most reviews are focused on the negative but in this case this is not the only intention. The fact is the management here is very unprofessional and as my yrs living here are coming to an end I thought I'd save someone else the trouble. The good just does not out weigh the bad. Location was good for me but that was it. In the future I hope Marquette management really considers who they choose to run their properties. This place could have potential but won't bc they settle for less.
Eric Crane
reviewed 3 months ago
Easily the worst place I have ever lived. Has not been updated since it was built. The Kitchen is a disaster. The counter tops are peeling apart. The pantry is narrow and deep so good luck finding anything you keep in there. The apartments overall layout is abysmal. Think you have a "living room"...think again. Nothing fits anywhere. In the bathroom, you have to walk all the way past the door in order to close it because the layout is poor and the size is tiny. Do you wake up for work early in the morning? Good luck sleeping because you can hear every single thing that your neighbors do...including their love sessions. You will get very comfortable using their online tool, especially maintenance requests because things will break or just stop working all together. Having packages and delivered is a nightmare. You may get confirmation from UPS or FedEx that your package has been delivered but you may not be able to receive it from the office for up to a week after. They have no filing or organizational system to store and keep track of packages. They told me that I did not have one and I explained to them that I did and that I had a notification from them that I did and showed it to them. Then they changed their tune and said it was a mistake and I again explained that I was expecting an important package needed for work the next day. Then they tried to tell me I must have already picked it up. I had not picked it up and in fact, it was in their office shoved behind and underneath other packages. No one on staff has a clue and they don't care. Avoid living at HighPoint and any Marquette Management apartments at all costs.
Jonathan Adams
reviewed 4 months ago
I'm surprised so many people have bad experiences with HighPoint. The apartments are very good quality for the price you pay. I have lived here for almost 2 years and the staff are just as friendly and courteous as when I signed the lease. I can't speak to the section 8 tenants because I honestly don't care how those around me are paying their rent. As for crime, there were a few break-ins last year but nothing too uncommon for a apartment community like this.
Dan Vallaro
reviewed 3 years ago
I love living at HighPoint Apartments. I've been a resident for going on 3 years now. Can't complain!
A Google User
reviewed 4 years ago
This place sucks! The apartments are way overpriced. The office shows you a beautiful apartment when u come for the tour. Do not be fooled! The complex is crawling with section 8 residents. The walls are so thin you can hear your neighbors talking and the women in the office act like you are inconviencing them when you ask them to fufil a need, they are slow to fix broken things and just provide a cheap temp. fix but they sure are quick to come collect the rent when its due
A Google User
reviewed 2 years ago
Absolutely do NOT live here if you have a job and are a respectful and contributing member of society. This place is crawling with people who look to be Section 8, that's the only way they could afford the rent. Within the first six months of living here, my girlfriend witnessed two teenagers engaging in inappropriate activity in the walking trail, was followed in the parking lot and threatned by ANOTHER RESIDENT, and broke up a fight between two kids in the basketball court who were part of an apparently unsupervised after school program. Never once after these incidents did we receive an apology, or any kind of a discount on the rent, even as the staff refuses to take measures to prevent the incidents from recurring in the future. The staff in the office is friendly enough, but for some reason are often incapable of getting out of their chairs to answer the phone. The maintenance staff and the fitness center staff actually do their job the best. If you are considering living here, just drive through the parking lot someday in the middle of a weekday. Around a third of the spots are taken. That's because many of the residents don't have jobs and get their "rent" from the rest of us. If you want to live in a community with criminals, a couple sex offenders (check the website), and gang-banger look-a-likes, come on over to Highpoint. My recommendation: take your $1000-$1200 a month to Lisle or Naperville and live somewhere that doesn't make you feel like you're about to get robbed.
A Google User
reviewed 4 years ago
DO NOT SIGN WITH THEM. They are terrible. I've lived here for 2 months and it is awful. They act very nice, friendly, and like they actually will get the things done that you need... This is NOT the case. For how much you have to pay to live here, it's not worth the trouble. Find somewhere else.
A Google User
reviewed 4 years ago
Id give negative if I could its loud and noisey and dont even get me started on the staff... They are nice and friendly until they have you sucked in and than they could care less who you are. Id never rent from these people again we lived there for a year and I am so happy to be gone!
A Google User
reviewed 2 years ago
Lived in a lot of different apartments over the years. I am a disabled vet and staff and maintenance are very considerate and helpful!
A Google User
reviewed 2 years ago
1 more review